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Spring Into These Headset Promotions

3/18/2019 - 0 Comments
 
These promotions are offered by several of our manufacturers, and include trade-in offers, cash back, and free product. Details and deadlines for each promotion vary, so scroll through this post for all of the current promotions, or go directly to the brand: BlueParrott, Jabra, Plantronics, Sennheiser and VXi.

BlueParrott

When you purchase 10 BlueParrott eligible products on the same invoice, receive either a FREE BlueParrott headset or Jabra Speak 710 with this BlueParrott Promo. Eligible headsets include the B550-XT, B450-XT, C400-XT, C300-XT, B350-XT, B250-XTS and B250-XT.

These are the same headsets that can be requested for the free product; or, choose a Jabra Speak 710 UC or Speak 710 MS speakerphone as the free product. Offer is valid until June 30, 2019.

Jabra

The generous Trade Up to Jabra Program is back in 2019! Is it time for a Technology Refresh? For each Jabra or non-Jabra headset or speaker phone traded in, earn from $20-$40 per unit. Purchase Jabra Evolve or Engage wireless headsets, and get $20/unit for existing Jabra Pro 900/9400 or Motion Office headsets or $40/unit for any non-Jabra wireless headset.

When you purchase Jabra Engage 50, Biz 2300 or 2400 II, get $10/unit for your existing Jabra corded headsets; or $20/unit for any non-Jabra corded headset. With the purchase of Jabra Speak 710s, get $20/unit for existing Jabra Speak 410 or 510s, or get $40/unit for any non-Jabra personal or huddle room speakerphones. To learn more about the Technology Refresh/Trade-In program and how to save, visit the Jabra Technology Refresh Program site.

Earn a FREE Jabra Evolve 65t! The newest offering from Jabra, the Evolve 65t are true wireless ear buds for professionals who work both inside and outside of the office. Customers who qualify as Small and Medium Businesses must purchase eight Jabra Evolve 65 or Evolve 75 headsets; for Enterprise organizations, purchases of 25 and more meet the requirements for the free Evolve 65t ear buds. This offer ends June 30, 2019.

Plantronics

Plantronics is continuing its Public Sector discount for organizations in the government, education and health care fields. If you qualify, we will adjust your pricing to reflect this incredible discount on most Plantronics products.

The Public Sector promotion continues, offering big discounts to Education (K-12 and Higher Education); Federal, State, City, County and Local Governments; Prime Contractors for Government; Not-for-Profits; and Healthcare Caregivers. This promotion ends September 30, 2019.

Sennheiser

The GovEd Discount from Sennheiser lets you save big! Federal Government agencies, Educational organizations, Energy producers, Healthcare providers, State & Local Government agencies, and Not-for-Profit agencies including credit unions that are 501(c), are all eligible for this discount. Most of the Sennheiser product line is eligible for this discount, including the TeamConnect Wireless speakerphone units! There are a few products that do not qualify; contact us for details. The GovEd Discount ends Dec. 31, 2019.

VXi

Purchase a new V200 office wireless system and take advantage of the VXi Office Wireless Trade-In Program. For each headset purchased, and old VXi or competitive office wireless headset system sent in to VXi, you receive a $10 check. Download the claim form that's available on the VXi Trade-In web site once purchase is made. Claims must be made within 30 days of purchase, and an invoice must be included with the Trade-In request.

For corded headset purchases, there is a $5 Trade-In Allowance with purchase of new corded headsets or amplifiers. Trade in old VXi or competitor products, and receive $5 for each headset sent in. Download the Trade-In Claim form found on the VXi Trade-In web site, complete the information, and include the form, along with proof of purchase, when submitting the old headsets. Claims must be made within 30 days of purchase.

Are you ready to talk about new headsets? Give us a call at 1-866-998-9991 or send us an email!

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New Wireless Headset = New EHS Cable?

3/13/2019 - 0 Comments
 
One of our customers had a very good question for us, and we realized that others may be wondering the same thing:

Now that Jabra, Sennheiser, and Plantronics have all come out with new wireless headset options, will my existing EHS cable still work if I purchase one of the new headsets?

The short answer is, "Yes, as long as the new headset is the same brand as your old headset!"

And, as long as you are utilizing the same phone brand and model.

Here's why: (WARNING: Stop reading now if you aren't interested in the finer details of wireless headset remote answering).

EHS cables are built to be compatible with specific phone brands and models; as phone vendors release new phones, the headset manufacturers create compatible EHS cables.

EHS (Electronic Hook Switch) cables electronically connect to a wireless headset and phone. An EHS passes predefined signaling. Users can handle calls with the headset only, freeing them from remaining next to the phone. EHS cables provide a ring alert signal to your headset anytime your desk phone rings. It also allows you to answer and end calls right from your headset anywhere within your headset's range. EHS adapters eliminate the need for an old-school handset lifter.

Yealink is one phone brand that manufactures its own EHS adapter, compatible with the various headset brands. We sell that as well!

Please note: If you switch headset brands, then you will need to also update your EHS cable to the new brand.

If you're in doubt, check the brand's compatibility guide for the most up-to-date information:
Jabra
Plantronics
Sennheiser

Or contact us, and our Headset Experts will get you the answers you need: 1-866-998-9991. After all, Communication Is Our Business!

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Jabra Direct Just Got Even Better

3/6/2019 - 0 Comments
 

Help your Jabra headset become smarter.

While you may be familiar with high-quality devices from Jabra, such as Evolve headsets and Speak speakerphones, you may not know that Jabra also provides innovative, AI-enhanced software that supports its USB (and Bluetooth with Link 360/370 adapter) products. Jabra Direct 2.0 is available now — and, it's free.

Core functions of Jabra Direct:

•Automatically get firmware updates so that your headset is always updated and secure.

•Personalize your headset settings according to personal preferences, or company requirements. Functions such as ringtone, sound optimization for music, audio protection level, sidetone level, and many more areas can be controlled.

•Remote call control (answer/end/call, mute, redial, etc.) for UC platforms.



Jabra Direct has an intuitive, user-friendly interface that provides overall status of each connected device, and notifications of updates. To receive firmware update notifications, go to Settings and switch Update Notifications to "On." This alerts you to open Jabra Direct, and run updates as they are available.

Key updates in Direct 2.0: Enterprises that use a proxy server, and those who prefer on-premise deployments, are now supported. Jabra Direct 2.0 will be able to connect to the Internet and receive settings and firmware in proxy-based environments. For enterprises that prefer not to be connected to the Internet, change settings or firmware updates on Jabra devices can be managed and controlled by the enterprise, within their firewall. Another update: Direct 2.0 provides data about end-user name and PC/Mac name, which is also then added as a service in Xpress 2.0. Additionally, Jabra announced that it has certified the handling of customer data in the Jabra Cloud with the SOC 2 declaration. Jabra is committed to protecting customer data against unwanted usage by a third party.

Download Jabra Direct 2.0 for Windows or Mac, from the Jabra Direct page.

Jabra Engage 50

Jabra Engage 50 is a new generation of digital headsets that provide additional call analytic metrics. The Engage 50 is the first Jabra corded headset to have the chip in the headset itself, making it a true digital headset. The Engage 50 uses the very latest chipset, and this, along with the positioning of the chip, delivers enhanced functionality and user experience.

No longer are headsets an accessory to a phone system, simply transmitting human audio; they are now a "business critical element of the whole infrastructure," according to Jabra SVP Holger Reisinger. These digital devices provide call analytics that in some cases can listen to how people say things, extracting human sentiment from the human voice. Reisinger says that Jabra is providing proof of concept with new KPIs for the contact center, such as measuring agent friendliness against customer anger, in real time. Rather than recording calls and doing transcription analytics, this information is measured in real time and shown as a graph, in front of the agent who is on the call, so that the agent can adjust tactics, mid-call.


Jabra Xpress 2.0 Now Available

For organization-wide updates and inventory management, we recommend Jabra Xpress, a free online tool. Read all about Jabra Xpress on our blog, here: Jabra Xpress: Mass Headset Deployment Made Easy. This program allows IT staff to create software packages for remote updates, configurations and asset management of Jabra USB devices. Jabra Xpress has also been updated to a 2.0 version. To create an account to begin using Jabra Xpress, or update existing Jabra Xpress to the 2.0 version, go to the Xpress microsite: Jabra Xpress 2.0.

Jabra Direct 1.0 and Jabra Xpress 1.0 will be discontinued June 30, 2019. We recommend updating to the new 2.0 versions today. Please reach out to us with any questions you have about these updates, and let us know if you need any assistance: 1-866-998-9991.

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Plantronics Discontinuing Savi 710 and 720 Wireless Headsets

2/28/2019 - 0 Comments
 
Plantronics has announced the Savi 710 and 720 wireless headsets are being withdrawn from production, with the last ship date April 29, 2019, and will be available until supplies last.

Recommended Replacements

The recommended replacements are the new Plantronics Savi 8210 and 8220 DECT wireless headsets. Similar to the Savi 700s, the Savi 8200s offer triple connection to desk phone, PC and mobile phone. Some great features of the Savi 8200 series are the large leatherette ear cushions, comfort padded headband, and the Savi 8220 has Active Noise Canceling. Savi 8200 headsets offer 13 hours of talk time on a single charge. You can roam up to 590 feet (environment-dependent) from your PC for maximum freedom. And, convenient voice prompts notify you of mute status, roaming range limits and more.

Discontinued Replacement
Savi 710 Savi 8210
Savi 710 for Microsoft Savi 8210 for Microsoft
Savi 720 Savi 8220
Savi 720 for Microsoft Savi 8220 for Microsoft


Once we sell through stock on the Savi 710s and 720s, we will continue to sell accessories, and provide support, on these headsets.

Contact our Customer Care Team at 866-998-9991 to discuss which Plantronics Savi 8200 is right for you!

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Why We LOVE Headsets

2/19/2019 - 0 Comments
 
With 10 years in the headset business, headsets are our bread and butter. Of course, it makes sense that we see value in, and appreciate the use of, headsets. We came up with a (brief) list of reasons why we love headsets; and we are curious why others love their headsets. Share the reason why you love your headset on the Comments tab, above.

Headsets increase productivity. Studies show that workers using headsets are up to 40 percent more productive than those who don't. Headsets, especially those with integrated busylights, or used with external Busylights displayed on monitors or cubicle walls, are a clear notifier of status ... red means "do not disturb." Productivity increases without interruption.

Headsets produce clear conversations. Headset microphone technology has been designed to cancel background noise and focus on human voices, for the best possible audio experience.

Headsets protect hearing. Each headset brand has its own patented technology, providing hearing protections that guard against sound spikes and other sound hazards.

Headsets provide quiet work spaces. If we can't erect walls and a door around our desk, we can put a headset on our ears and block background noise. To really get the benefits of a quiet work space, we suggest an Active Noise Canceling headset. Read a round-up of all of the ANC headsets we offer here: Active Noise Canceling - The New Trend in Office Headsets.

Headsets support correct body alignment and good posture. One of the most important things about body mechanics and posture is alignment: how the head, shoulders, spine, hips, knees and ankles line up with each other. Proper alignment of the body puts less stress on the spine for good posture.

Headsets reduce stress. Noise can cause stress: ringing phones and conversations affect the rhythm and rate of our hearts. Interruptions cause stress. Open offices and the noisy environments they produce cause stress. By sealing yourself away from the noise with a headset, stress levels are lessened.

Headsets are a fashion statement. Headsets can represent a certain cool, edgy, "don't bother me, I'm busy" vibe. And, with all of the wearing styles available today, there truly is a headset for everyone: from ear buds to headbands, and everything in between, you can choose your look.

If you're not feeling the headset love, it may be time for a new, high quality, professional headset. We offer the top brands: Jabra, Plantronics, Sennheiser, BlueParrott, and VXi, and work with our customers to ensure the best fit for each environment and connection type. Give our headset experts a call today at 1-866-998-9991.

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