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Showing posts tagged: ANC

Set Up Your Work at Home Space

3/17/2020 - 0 Comments



We are moving to a work-from-home situation across the world. For those who haven't set up a home office yet, here are our suggestions for a productive space to work during this modern-day pandemic.

The best option for home work is to close yourself off in a dedicated office space, or a quiet out-of-the-way bedroom. If you have younger children who need you near, you may be working in the middle of the family at the kitchen table. In either situation, a headset with a noise-canceling microphone is a must! We offer headsets with both noise-canceling and ultra noise-canceling microphones, for extreme noise cancellation.

We recommend an Active Noise Canceling headset for complete concentration, and with a variety of wearing styles and connection types, there's guaranteed to be a headset that works for you. The Jabra Evolve 80, pictured above, is a USB and 3.5mm headset with large ear cushions that completely surround the ear; and with ANC, and Busylights on the ear cups, it's a great choice for productive working and clear calls.

Other work at home tips:

•Don't sit in the same place all day. Get up and move! Wireless headsets let you walk and talk.
•Take a lunch break ... but don't extend it to all-day grazing. No need to gain weight in your comfies while you enjoy unlimited snacks from the pantry.
•Speaking of comfies, you may find that you accomplish more when you're not wearing pajamas or sweats. That's something you'll have to test for yourself.
•Take breaks ... but not too many. Turn off notifications for any non-essential tasks (such as social media) so you can focus on what needs to be done.
•When it's time to take a break, walk around outside for a few minutes. Get a change of scenery and clear your thoughts.
•Take advantage of collaboration tools and communicate with your co-workers regularly. A quick conversation can go a long way to building relationship, and don't forget to have team meetings to keep everyone connected and informed.

Take heart! This quarantine cannot last forever, and may provide you the time necessary for personal reflection and family connection that we typically don't get in our usual daily lives. And, once we get the "all-clear" to return to our work spaces, we go with the knowledge that we can conquer anything! (And now have a GREAT headset to work with!)

Call or Chat us now for recommendations! We are your Headset Experts.

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Poly discontinuing Plantronics Savi 700 wireless headsets

3/3/2020 - 0 Comments
Plantronics has announced the Savi 710, 720, 730, 740 and 745 wireless headsets are being withdrawn from production and will only be available until supplies last.

Recommended Replacements

The recommended replacements are the new Plantronics Savi 8200 DECT wireless headsets. Similar to the Savi 700s, the Savi 8200s offer triple connection to desk phone, PC and mobile phone. Some great features of the Savi 8200 series are the large leatherette ear cushions, comfort padded headband, and the Savi 8220 has Active Noise Canceling. Savi 8200 headsets offer up to 13 hours of talk time on a single charge. You can roam up to 590 feet (environment-dependent) from your PC for maximum freedom. And, convenient voice prompts notify you of mute status, roaming range limits and more.

DiscontinuedReplacement
Savi 710Savi 8210 Office
Savi 710 for MicrosoftSavi 8210-M Office
Savi 720Savi 8220 Office
Savi 720 for MicrosoftSavi 8220-M Office
Savi 730Voyager 5200 Office USB-AVoyager 5200 Office USB-C
Savi 730 for MicrosoftVoyager 5200-M Office USB-AVoyager 5200-M Office USB-C
Savi 740Savi 8240 Office
Savi 740 for MicrosoftSavi 8240-M Office
Savi 745Savi 8245 Office
Savi 745 for MicrosoftSavi 8245-M Office


Once we sell through stock on the Savi 700s, we will continue to sell accessories, and provide support, on these headsets.

Contact our Customer Care Team at 866-998-9991 to discuss which Plantronics Savi 8200 or Voyager 5200 is right for you!

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What are your 'Attitude Anchors'?

1/27/2020 - 0 Comments
Jeff Toister, a thought leader in customer service, has shared an idea on his blog, in this post: Anchor your attitude, that may help after dealing with unhappy, difficult customers (or colleagues).

Find an "Attitude Anchor." Toister says they can help to neutralize negative feelings. By focusing on something positive, the "anchor" will help you to recover a positive attitude after difficult interactions.

You are then ready to deliver outstanding service to the next customer.

Toister suggests these as "Attitude Anchors:"
  • Pictures of family or friends
  • Inspirational (or funny) quotes
  • Upbeat music
  • Conversation with family or friends
  • Humor, including jokes and cartoons
  • Going for a walk
These are great suggestions! What do you recommend for an Attitude Anchor? Share your thoughts by clicking on the Comments tab, above.

Sign up for free weekly tips like this one, here: Toister Weekly Tips

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Jabra Technology Refresh program offers cash back on new devices

1/15/2020 - 0 Comments
The extremely generous Jabra wireless trade-in promotion that was new last year, has been extended into 2020! And, it now includes the Jabra PanaCast camera, the world's first intelligent 180° Panoramic-4K plug-and-play video solution. Get $75/unit for existing PanaCast 2 or 3 cameras; or $150/unit for non-Jabra huddle room cameras! Learn more about the amazing PanaCast on our blog.

The Technology Refresh program also offers $40 cash back for each non-Jabra wireless headset that is traded in, with the purchase of an Engage Series wireless headset. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME!

Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, 9470, or Motion Office), you can upgrade to the new Jabra Engage wireless series and receive a $20 rebate check in the mail for trading in your old Jabra wireless.

Additionally, when you upgrade your technology to the new Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up — wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.

Corded headsets have also been added to the mix, and with any Jabra Engage 50, Biz 2300 or Biz 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.

These Technology Refresh promotions are only good through June 30, 2020, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.

Learn more about the qualifying headsets, below:

Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.

Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.

For detailed information about each Engage headset, click on any of the following links:

Engage 65 Mono
Engage 65 Stereo
Engage 65 Convertible
Engage 75 Mono
Engage 75 Stereo
Engage 75 Convertible

Evolve wireless headsets
These Bluetooth headsets connect to mobile phones and PCs, thanks to the included Link 370 USB dongles. Active Noise Canceling headsets, Evolve 75 and Evolve 75e, keep the user focused on tasks and conversations, and the Evolve 65, Evolve 65e and Evolve 65t offer a variety of wearing styles (including true wireless with the Evolve 65t earbuds) for clear calls, wherever you work.

Engage 50 headsets
These headsets have been created with state-of-the-art software including in-depth analytics for businesses, as well as live on-screen microphone guidance for agents. The three-mic system eliminates breathing sounds, background noise, and other distractions. Available in either mono or duo, the Engage 50 is a USB-C headset; an additional call controller unit can be purchased to enhance the headset.

Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.

Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh This promotion expires June 30, 2020, and all claims must be submitted by July 31, 2020.

Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991

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Suggested replacements for the discontinued Jabra Motion series

1/14/2020 - 0 Comments
Jabra announced that its Motion and Motion Office Bluetooth headsets have been discontinued. The unique wearing style has gained a loyal following of users — the combination of over and around the ear, along with the ear piece that fits directly in the ear, ensures a secure and comfortable fit.

Connecting to mobile phones, tablets, and PCs, the UC+ models are for mobile professionals working mainly outside of the office. The Motion Office variants offer triple connectivity: mobile, PC, and desk phone for working at your desk.

We have a limited supply of the Motion headsets. Once they're gone, we recommend these Bluetooth headsets as comparable replacements:

Jabra Stealth UC is a small headset with an included USB dongle for connection to PCs, in addition to mobile phones/tablets. The in-ear design is discreet, lightweight, and comfortable enough to wear all day. The Stealth incorporates the breakthrough microPOWER battery technology which allows for a significantly smaller design, longer talk time and a better comfort experience. The Stealth is also available in a Certified for Microsoft version: Stealth MS. MSRP is $158.

Jabra Evolve 65e and Evolve 75e are neckband with earbud styles; they are similar in design and function; however, the 75e offers the additional feature of Active Noise Canceling. The neckband vibrates on incoming phone calls, so you're aware of calls even if the ear buds aren't in your ears. Wear one ear bud to keep an ear on the surrounding environment; wear both for increased concentration. Both of these headsets are available in Microsoft-certified versions: Evolve 65e MS and Evolve 75e MS. MSRP for the Evolve 65e is $210, and $272 for Evolve 75e.


If you prefer the ear bud wearing style, without wires, Jabra Evolve 65t is a great option. It connects to mobile phones, and to computers with the included Link 370 USB dongle. The four-microphone technology ensures clear conversations; get up to five hours' battery on a single charge (15 hours with the included pocket-friendly charging case). There are multiple fitting options to provide a snug in-ear fit that seals out sound, for Passive Noise Cancellation to help you focus. And, it's Voice Assistant enabled (Siri, Google Assistant, Amazon Alexa), allowing you to do a variety of tasks hands-free. The Microsoft-certified version can be found here: Evolve 65t MS. MSRP is $346.

To connect any of these headsets to a desk phone, purchase the Jabra Link 950 (MSRP: $157) and Power Supply (MSRP: $16). Triple connectivity will then be achieved with this additional audio switcher box.

Contact us at 1-866-998-9991 or Chat us with any questions you have about Jabra Bluetooth headsets!

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