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Showing posts tagged: Bluetooth

Jabra Speak 510 vs. Jabra Speak 510+ ... What's the Difference?

7/11/2019 - 0 Comments
Jabra Speak speakerphones are the perfect size for small conference rooms, huddle rooms, and individual use. They are easy to use, with Plug and Play technology and excellent sound quality. The Speak 510 devices are among the most popular from the series, because they offer wireless connection via Bluetooth.


We are frequently asked "what is the difference between the Speak 510 and Speak 510+?" The only difference between the 2 versions of the 510 is the Link 370 USB Dongle, which is included with the Speak 510+ version.


That's it! That's the only difference. But it’s a big one, because that USB Dongle gives you up to 100 feet of range with the Speak 510+ from your computer, allowing you to position the speakerphone wherever you need to, completely wirelessly. We definitely recommend the Speak 510+ over the Speak 510 for this very reason. If you need to connect to computer at all, the “+” is the way to go and well worth the extra $30.

The discreet plug and play USB dongle ensures quality of sound and an extended wireless range up to 100 feet. When the Link 370 is connected to your Jabra speakerphone, the HD Voice lets you experience high-definition, crystal-clear sound and enjoy life-like conversations. In addition, HiFi Audio Streaming with A2DP alows you to stream music in amazing HiFi quality.

Speak 510+ Connected to PC




























Speak 510 Connected to PC






























Speak 510 and Speak 510+ with Mobile Phone
























The Jabra Speak 510 and 510+ units are easy to manage and update with the FREE Jabra Direct software: Jabra Direct.

There are four different options of Speak 510 devices: either Speak 510 or Speak 510+, and either UC or Microsoft Certified Versions. If you are using a Microsoft platform (Lync, Skype for Business, or Teams) we recommend that you purchase the MS version of the Speak you prefer.

Speak 510 UC
Speak 510 MS
Speak 510+ UC
Speak 510+ MS

Our team is ready to help determine which Speak unit would be the best fit for your organization. Call us today: 1-866-998-9991.

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Jabra Engage Wireless Headsets Give More Power to Conversations

5/15/2019 - 0 Comments
Jabra Engage wireless headsets let you work away from your desk and still maintain a wireless connection that won’t let you, or your customers, down. You will appreciate superior sounding calls, even in busy offices with many wireless devices: the Jabra Engage Series enables three times as many people to work wirelessly in the same office space. Advanced noise-canceling microphone and enhanced speakers deliver crystal-clear calls, even in noisy offices.

Up to 13 hours' talk time — and when you do need to charge, the fast charge feature powers the headset to 40% in just 30 mins. Connect to desk phone and soft phone for both Engage 65 and 75; additionally, the Engage 75 includes Bluetooth, for mobile connection. Choose your wearing style: Mono, Duo,and Convertible options available. The Engage series is a strong replacement for the Jabra Pro 9400 headset series, which has been discontinued. Learn more about the transition, here: Jabra Pro 9400 Series Headsets Have Been Discontinued.

To get all of the details about the Jabra Engage series, watch our YouTube video, below.

Subscribe to our YouTube channel and help us get to 250 subscribers! Once we reach our goal, 10 lucky subscribers will win new Jabra headsets!

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New Wireless Headset = New EHS Cable?

3/13/2019 - 0 Comments
One of our customers had a very good question for us, and we realized that others may be wondering the same thing:

Now that Jabra, Sennheiser, and Plantronics have all come out with new wireless headset options, will my existing EHS cable still work if I purchase one of the new headsets?

The short answer is, "Yes, as long as the new headset is the same brand as your old headset!"

And, as long as you are utilizing the same phone brand and model.

Here's why: (WARNING: Stop reading now if you aren't interested in the finer details of wireless headset remote answering).

EHS cables are built to be compatible with specific phone brands and models; as phone vendors release new phones, the headset manufacturers create compatible EHS cables.

EHS (Electronic Hook Switch) cables electronically connect to a wireless headset and phone. An EHS passes predefined signaling. Users can handle calls with the headset only, freeing them from remaining next to the phone. EHS cables provide a ring alert signal to your headset anytime your desk phone rings. It also allows you to answer and end calls right from your headset anywhere within your headset's range. EHS adapters eliminate the need for an old-school handset lifter.

Yealink is one phone brand that manufactures its own EHS adapter, compatible with the various headset brands. We sell that as well!

Please note: If you switch headset brands, then you will need to also update your EHS cable to the new brand.

If you're in doubt, check the brand's compatibility guide for the most up-to-date information:
Jabra
Plantronics
Sennheiser

Or contact us, and our Headset Experts will get you the answers you need: 1-866-998-9991. After all, Communication Is Our Business!

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Jabra Direct Just Got Even Better

3/6/2019 - 0 Comments

Help your Jabra headset become smarter.

While you may be familiar with high-quality devices from Jabra, such as Evolve headsets and Speak speakerphones, you may not know that Jabra also provides innovative, AI-enhanced software that supports its USB (and Bluetooth with Link 360/370 adapter) products. Jabra Direct 2.0 is available now — and, it's free.

Core functions of Jabra Direct:

•Automatically get firmware updates so that your headset is always updated and secure.

•Personalize your headset settings according to personal preferences, or company requirements. Functions such as ringtone, sound optimization for music, audio protection level, sidetone level, and many more areas can be controlled.

•Remote call control (answer/end/call, mute, redial, etc.) for UC platforms.



Jabra Direct has an intuitive, user-friendly interface that provides overall status of each connected device, and notifications of updates. To receive firmware update notifications, go to Settings and switch Update Notifications to "On." This alerts you to open Jabra Direct, and run updates as they are available.

Key updates in Direct 2.0: Enterprises that use a proxy server, and those who prefer on-premise deployments, are now supported. Jabra Direct 2.0 will be able to connect to the Internet and receive settings and firmware in proxy-based environments. For enterprises that prefer not to be connected to the Internet, change settings or firmware updates on Jabra devices can be managed and controlled by the enterprise, within their firewall. Another update: Direct 2.0 provides data about end-user name and PC/Mac name, which is also then added as a service in Xpress 2.0. Additionally, Jabra announced that it has certified the handling of customer data in the Jabra Cloud with the SOC 2 declaration. Jabra is committed to protecting customer data against unwanted usage by a third party.

Download Jabra Direct 2.0 for Windows or Mac, from the Jabra Direct page.

Jabra Engage 50

Jabra Engage 50 is a new generation of digital headsets that provide additional call analytic metrics. The Engage 50 is the first Jabra corded headset to have the chip in the headset itself, making it a true digital headset. The Engage 50 uses the very latest chipset, and this, along with the positioning of the chip, delivers enhanced functionality and user experience.

No longer are headsets an accessory to a phone system, simply transmitting human audio; they are now a "business critical element of the whole infrastructure," according to Jabra SVP Holger Reisinger. These digital devices provide call analytics that in some cases can listen to how people say things, extracting human sentiment from the human voice. Reisinger says that Jabra is providing proof of concept with new KPIs for the contact center, such as measuring agent friendliness against customer anger, in real time. Rather than recording calls and doing transcription analytics, this information is measured in real time and shown as a graph, in front of the agent who is on the call, so that the agent can adjust tactics, mid-call.


Jabra Xpress 2.0 Now Available

For organization-wide updates and inventory management, we recommend Jabra Xpress, a free online tool. Read all about Jabra Xpress on our blog, here: Jabra Xpress: Mass Headset Deployment Made Easy. This program allows IT staff to create software packages for remote updates, configurations and asset management of Jabra USB devices. Jabra Xpress has also been updated to a 2.0 version. To create an account to begin using Jabra Xpress, or update existing Jabra Xpress to the 2.0 version, go to the Xpress microsite: Jabra Xpress 2.0.

Jabra Direct 1.0 and Jabra Xpress 1.0 will be discontinued June 30, 2019. We recommend updating to the new 2.0 versions today. Please reach out to us with any questions you have about these updates, and let us know if you need any assistance: 1-866-998-9991.

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"Hello BlueParrott"

2/1/2019 - 0 Comments
The words "Hello BlueParrott" are the beginning of a beautiful friendship ... with a new Bluetooth headset from BlueParrott.

This 5th generation BlueParrott headset, the new BlueParrott B550-XT, is the world's first truly hands-free headset. Use your voice to activate the headset and control calls, use GPS, music, voice assistants and more. This much anticipated headset will be valuable to people who drive for a living - and need to maintain contact with people at home, the office, and use navigation tools to arrive to the right place. Voice Controls such as "Am I connected?" "Redial" "Check battery" "Pair mode" "Call back" and others provide that hands-free convenience with commonly-used functions most Bluetooth headset users need. And, the battery life in this headset is phenomenal: up to 24 hours of talk time!

We like the noise-canceling microphones in BlueParrott headsets; BlueParrott reports that the mics have "96% noise canceling" and what we know for sure is that our customers like the clarity their conversations have. A flexible mic boom allows for precise mic positioning near the mouth. These headsets are found in every major truck stop in the United States, and more often than not, when we see truck drivers, they are wearing BlueParrott headsets. With some of the noisiest office environments in the world (tractor-trailers), this is the seal of approval and assurance that BlueParrott is a top quality brand with loyal customers.


The BlueParrott button on the ear speaker is customizable with the BlueParrott app; there are also volume up and down buttons and in between those buttons, there is a Power and Answer/End button. The app is available as a free download in the Apple App Store and on Google play.

The headset is packaged with a USB charging cable, foam ear cushion, microphone windscreen and a Quick Start Guide.

Call us at 1-866-998-9991 to speak with one of our headset experts today and purchase your B550-XT!

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