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Konftel's One Touch Conferencing Has Been Expanded

3/12/2018 - 0 Comments
 
With the success of the Konftel 300 IPx and the Konftel Unite app, Konftel wanted to make the app available for use with its other conference phones. In order to do this, they created the Konftel Unite Adapter accessory, an SD card that allows you to wirelessly control your conference phone from your mobile phone or tablet.

With this adapter, the Konftel 300Mx and 300Wx are now fully compatible with the Unite app. The conference phone is controlled directly from your mobile phone.

You may be familiar with the ritual of keying phone numbers and meeting codes into the conference phone just before your remote meeting. Now, via the Konftel Unite app, you can simply use the contacts and calendar on your own smartphone, while still benefiting from the conference phone's superior sound and features.

Konftel understands that the mobile phone plays a large role in the business world, which is why the Konftel Unite app is so important. CEO Peter Renkel said, "The mobile phone is a vital tool for everyone in business today, not least because we keep all our business contacts and colleagues' phone numbers on them, but we still want professional sound and all the functions of the conference phone at our fingertips during a remote meeting. Our Konftel Unite app for the smartphone is the perfect solution to this problem."

To register your Konftel 300Mx or 300Wx, and receive a free Unite Adapter, complete this form on the Konftel web site: Free Konftel Unite Adapter.

The adapter ships with a "Konftel Unite Ready" sticker, that should be affixed to the Konftel unit so that users know the device is Konftel Unite enabled.

It is simple to connect the conference phone to a mobile phone or tablet on which the Konftel Unite app is installed. The conference phone and your meetings can then be managed from the app instead of the phone's keypad. It's much more personal, direct and intuitive when you're holding the user interface in your hand. Call contacts straight from your local address book, adjust the volume and mute levels, and so on.

The conference phone and Konftel Unite together bring One Touch Conferencing into the conference room. A single touch is all it takes to start or join a phone meeting that's scheduled in your calendar.

Konftel Unite is free to download from the App Store and Google Play. Download and install it from the store like any other app.

Konftel's conference products with patented OmniSound® audio technology and full duplex guarantee powerful and crystal-clear sound in both directions. A hypersensitive microphone with 360° sound pickup and powerful speakers provide superb sound distribution to all participants. OmniSound® delivers HD sound in calls over IP and the mobile phone network, with automatic echo cancellation and noise suppression.

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Increase Productivity: Kuando Busylight Displays Your Status

3/5/2018 - 0 Comments
 
Plenom, the manufacturer of Kuando Busylights, has revolutionized presence notification with its easy-to-deploy, easy-to-use Busylights (compatible with Microsoft Lync/Skype for Business and Cisco Jabber). Communication is essential with both colleagues and customers – Busylight is designed to help reduce interruptions so you have a better work environment. By deploying Busylights in the office, the goal is to improve your work environment by reducing distractions and creating a less stressful workplace.

The tall, skinny Alpha Busylight is perfect for mounting to the top of PC monitors or laptops, while the Omega Busylight is a larger light best for mounting on cubicle walls. In addition to being a visual presence reminder, the Kuando Busylight is also a reliable ringer for softphones, making it easy to hear and see incoming calls.

With new technology comes new rules, and Plenom has shared Best Practices for the use of Kuando Busylights:

•"Do-Not-Disturb" mode should only be used for a limited time when concentrating on a project or task. (purple)

• Agree with colleagues on what special circumstances make it okay to interrupt in a busy state. (red)

• Everyone should not be in a "busy" or "do-not-disturb" state at the same time. (red/purple).

• Keep your presence set correctly – if back from meetings early change your status to green.

Plenom has created handy guides with status notifications, so that everyone using the lights is aware of their meaning. Email us if you would like to have these 8 1/2 x 11" guides sent to you.




Simple Set-Up

  1. Connect the Kuando Busylight USB cable into a PC, laptop or Thin Client
  2. Go to the Software Download page on the Plenom web site, here: Software Download and select the correct software. Will you be using the Busylight with Microsoft Skype for Business or Cisco Jabber? Or, will you manually change the color of the light? Download the software.
  3. Attach the adhesive magnet or adhesive tape mount to the bottom of the Busylight, and attach the light to a cubicle wall, PC monitor, or laptop.

Kuando Busylights are one of the best new tools for open offices, UC software platforms, and busy professionals. If you would like to learn more about them, or to qualify for a free trial unit, contact us today!

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Meet the Jabra SPEAK Family

2/5/2018 - 0 Comments
 
The SPEAK family of speakerphones from Jabra is a range of easy to use conference call speakerphones with superior audio, for the most efficient and productive meetings wherever you are, whatever your needs. Improve personal and group collaboration among your team, no matter their location.

For 1-4 people in the same room, the size of the Speak 410s and Speak 510s are perfect for instant conferencing and videoconferencing on a smaller scale. The personal – yet professional – speakerphones are portable and lightweight, and turn any room into a conference room to facilitate collaboration the simple way. The slim profile and included zippered neoprene travel pouch allow for easy and protected travel.

All of the Speak series devices have user-friendly features such as the LED soft buttons at the top of the speakerphone, which allow you to answer, end, and mute calls at the tap of a button. You can also turn the speaker on and off; adjust the volume with the Volume + and Volume - buttons, and check the Battery Level. Tap the Battery Level button and all of the LEDs light up to show the charge level. Omni-directional microphones make this an ideal collaboration solution and with up to 15 hours battery life, for optimal performance.

The Speak series is optimized for Unified Communications with straightforward USB and/or Bluetooth connectivity for immediate conference call set up using your PC or smartphone/tablet. Skype for Business certified versions are available, too.

Speak 410


The Jabra Speak 410 is the most basic of the family and connects via USB only; the connection cord wraps around the device and is secured there. The connection cord cannot be removed, so you will always have it when you need it. To make the conference call private, the Speak 410 has a 3.5mm headset port to plug your Jabra headset into. MSRP for the Speak 410 is $159.00.


Speak 510


The Jabra Speak 510 offers USB and Bluetooth connectivity options. Connect to your PC, smartphone, tablet, or Bluetooth headset. For corded headsets, a 3.5mm headset port allows you to turn the conference call into a private conversation. When you're not on a call, you can use the device as a music speaker. MSRP is $149.00.


Speak 510+


The Jabra Speak 510+ offers USB and Bluetooth connectivity with extensive wireless range for more flexibility to collaborate with your contacts however you choose. The USB dongle to the laptop means you can benefit from up to approximately 325 feet of wireless range to move the conference call to the best place. This device also has the 3.5mm jack port to connect your headset; turn a public conference room discussion into a private smartphone call in seconds.

The included Jabra Link 360 BT USB dongle provides added wireless flexibility, for example:
  1. When a public meeting space needs to become private and you need to move the device into a private room.
  2. If the current conference space becomes too noisy and you need a ‘closed door’ for enhanced focus and collaboration. MSRP is $179.95.

Speak 710


The newest addition to the Speak family, the Jabra Speak 710 can be paired with another Jabra Speak 710 wirelessly in seconds. This will easily cover a meeting room of 12 people or lets you enjoy even more powerful, stereo music.

In addition, the Speak 710 has new features to the Speak series. This includes a folding stand that is stored in the back of the unit, a storage spot for the included Link 370 dongle, and a one-touch Smart Button that makes interacting with a digital assistant (such as MS Cortana, Siri and Google Now) a breeze. MSRP for the Speak 710 is $299 and the Speak 710 is available in both UC and Microsoft certified versions.



Speak 810


The Jabra Speak 810 is a premium grade speakerphone that connects via USB and Bluetooth (NFC/MFI) and 3.5mm jack cable for smartphone or tablet connection. The broadest range of connectivity in the Jabra Speak Series, the Speak 810 is ideal for hassle free, simple conference call set-up in seconds, for collaboration with up to 15 attendees in the same meeting room for perfect sound.

Using ZoomTalk microphones for excellent audio quality, the mics uniquely detect the human voice and not the ambient room noises (such as people eating or keyboard tapping) making the Jabra Speak 810 the ideal choice for those empathetic to those working remotely and dialing in to the call. ZoomTalk makes it easy to hear, and easy to be heard, no matter where you are located.

With a USB charge out port for charging your tablet or smartphone the Jabra Speak 810 offers you the full flexibility to connect however you want to without the worry of battery life. A/C powered yet lightweight, the Jabra Speak 810 is portable from room to room as required. However the Kensington lock secure port means you can keep it securely locked to replace more traditional dial pad and fixed meeting room collaboration solutions.

An optional USB Bluetooth dongle can be purchased for approximately 325 feet of wireless range away from your PC or laptop.

MSRP for the Speak 810 is $599.00.



With the variety of choices available, the SPEAK series from Jabra is truly a professional and flexible solution for your conferencing and video conferencing needs. Contact us to learn more about the SPEAK family today!

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USB-C Adapters, Headsets Now Available

2/2/2018 - 0 Comments
 
To accommodate the latest USB port on the market, headset manufacturers are now offering adapters, as well as headsets, with USB-C connectors.

Why the change in standard to USB-C? First, the size. By diminishing the size of the port, laptops continue to slim down and weigh less. At first glance, the USB-C is similar to micro USB; however, it is slightly thicker and more oval than micro USB and differs in a major way: it has no up or down orientation. PC magazine calls USB-C the emerging industry-standard connector for transmitting both data and power.*

The Jabra USB-C Adapter enables you to connect Jabra USB headsets to USB-C devices, providing the same functionality as if connected to a USB-A device. The adapter is flexible, which makes it easy to use with your preferred devices without flipping around.

Plantronics also offers two types of adapters: USB-A to USB-C and USB-C to USB-A. Perhaps you are currently using computers with USB-A ports, but plan to upgrade to new computers. Your business chooses to purchase USB-C headsets, knowing that eventually, they will directly plug into the new computers. In the meantime, using an adapter will allow you to use the new headsets, with the old computers.

Within its Blackwire series, Plantronics offers headsets with the USB-C connector. The Blackwire 3200 and Blackwire 5200 headsets both have USB, as well as USB-C, headsets. In addition, the Blackwire 5200 headsets have 3.5mm connectors for use with mobile phones and tablets. And, they all feature in-line call controls, just like the USB-A versions, for ease of use. (Pictured is the Blackwire 5220 Duo headset.)

We expect to see the trend of USB-C headsets continue, as the technology evolves. Of course, don't expect the USB-A connectors to fade away; we believe they too will be present and readily available. The goal is to provide the technology you need, at a great price. Look to us as your headset experts. Contact us today!


*PC magazine: What is USB-C? An Explainer published March 2017

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ANC Headset Compatibility with Desk Phones

2/1/2018 - 0 Comments
 
“Do you have an Active Noise Cancelling headset that I can use with my desk phone?” is one of the top questions we’ve been receiving lately. While all Active Noise Cancelling headsets so far are either Bluetooth or corded USB connection, with the addition of the MDA 220 adapter, employees are able to have the true concentration they need in noisy office environments that still utilize traditional desk phones.

The Plantronics MDA220 USB (MSRP: $99) is an audio switcher that toggles between desk phone and PC and is great for those who are transitioning to Unified Communications and still need to use a traditional desk phone. It allows the user to utilize the same headset for both their desk phone and PC.

Avcomm has tested this solution and it’s one of our top recommendations for customers with this particular need.


How to Set Up the MDA220 USB

Connect the MDA220 USB with the two cords at the back of the device: an RJ9 cable to plug into either the desk phone's headset or handset port, and a USB cable for connection to the PC.

The headset, or its USB dongle, connects into the USB port at the front of the MDA220 USB. EHS cables and handset lifters can be used with the MDA220 USB, to allow for remote answer/end from the headset. That would be an additional purchase, and would need to be compatible with the desk phone it's being connected to.

You can toggle between the desk phone and PC by simply pressing the corresponding icon on the MDA220,which then illuminates solid green to indicate connection.

Recommended ANC Headset Options

The Jabra Evolve 75 UC has captivated us with Active Noise-Cancelling in the speakers, a noise-cancelling microphone, comfortable wearability for all-day use, and a hard-sided case for travel. In addition, this headset either comes with a charging stand, or without. This is what we use daily at Avcomm, and the set-up that we recommend to customers whose open office environments present a challenge when it comes to concentration and productivity.

Another great option is the brand new Jabra Evolve 75e UC for those who prefer an ear bud wearing style. This headset also features Jabra’s excellent Active Noise Cancelling technology, an integrated busylight, and a protective travel case.

Other ANC headsets you may want to consider:
Sennheiser MB 660 UC

Plantronics Voyager Focus UC

Plantronics Voyager 8200 UC

Plantronics Blackwire C725


Ready to embrace a 'cone of silence' with your desk phone? The MDA220 USB, along with an active noise-cancelling headset, will get you there.

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