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Plantronics Discontinues Entera Series

1/19/2017 - 0 Comments
 
Plantronics has announced that the Entera series will no longer be manufactured, and is only available while supplies last. The Entera series has been a standard in USB headsets for offices and contact centers for years.

Recommended Replacement: EncorePro USB Series

The recommended replacement is the new EncorePro USB series. The updated technology, body style and call controller with rocker-style buttons are easy to use and comfortable, too.

The laser-welded construction improves long term reliability. Aircraft-grade aluminum makes the headsets strong, yet lightweight - perfect for all-day use.


The headband has 6 degrees of adjustment and a re-designed super soft foam ear cushion that covers the ear. Premium leatherette ear cushions are available as an optional accessory.

The EncorePro is the benchmark in headset design, winning an iF Design Award in 2015. The single piece, unibody style microphone boom with tactile and visual positioning is virtually break-free. The aircraft grade structural aluminum joints provide another point of strength.

Discontinued Replacement
Mono Entera USB UC EncorePro 515 USB
Mono Entera USB for Microsoft Lync N/A
Duo Entera USB UC EncorePro 525 USB
Duo Entera USB for Microsoft Lync N/A

Contact our Customer Care Team to discuss which headset is right for you! 1-866-998-9991

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Sennheiser TeamConnect Wireless Provides Professional Audio for Conferencing

1/12/2017 - 0 Comments
 
Sennheiser TeamConnect Wireless is a trailblazer in the wireless conferencing space: a unique, professional solution for those wanting maximum flexibility for their sound environments. Ideal for rooms that hold up to 24 people, the four wireless satellite microphones can be placed throughout a room for best coverage, no matter the table configuration. Due to its superior acoustic ability, there is high speech intelligibility for the best sounding audio and video conferences.

Connect this system via Bluetooth, USB and 3.5mm jack out of the box; to connect to desk phone, two additional cables must be purchased. It takes less than a minute to connect the master satellite to the smart phone, tablet or PC, with no technical expertise necessary. To connect wirelessly to a PC, a Bluetooth dongle is required for connection. Eight hours talk time is standard; full charge time can take up to 10 hours.

The Sennheiser TeamConnect Wireless is offered in two different styles:

Case Set


The case set charges the satellites in a durable hard-sided portable travel case. Easy to move between buildings, as well as rooms within an organization, this variant is a great option for maximum flexibility.






Tray Set


For dedicated meeting spaces, the stylish tray set adorns the table and the satellites return to the tray for charging after each meeting.

To learn more about the one-of-a-kind TeamConnect Wireless system, contact us today!

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Highlights of 2016

12/28/2016 - 0 Comments
 

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Can I Change the Battery in my Bluetooth Headset? and Other Frequently Asked Questions

12/16/2016 - 0 Comments
 
1. My favorite Bluetooth headset loses power quickly and the headset "dies" in the middle of a conversation. Can I replace the battery?

Typically, batteries cannot be replaced in Bluetooth headsets; however, this is dependent upon the headset you’re using. Contact us and we can help determine if a replacement battery is available for your BlueParrott, Jabra, Plantronics, Sennheiser or VXi headset.

2. The ear hook that came with my Bluetooth headset has been lost. Are there replacement ear hooks* available? *Or: ear gels, power cords, connection cables etc.

Yes, we have lots of accessories for your Bluetooth headset. Simply find your headset by using the “Search” bar on our web site, find your headset, and click on the product listing. Once there, select the “Accessories” tab at the bottom of the product page. A complete list of available accessories will be displayed. If your headset has been discontinued, don’t despair! We have accessories for some older model headsets – simply give us a call (866-998-9991) and we can help.

3. How do I pair my Bluetooth headset with a smart phone or tablet?

No matter which device you’re using, you will need to enable Bluetooth in the Settings menu of your device and your headset will need to be powered “on” and be placed in pairing mode. That way, the headset and phone/tablet can communicate and connect (or, pair). Follow the prompts on the smart phone/tablet and pairing is complete.

NFC (Near Field Communication) pairing is also available for some phones, and headsets. Contact us for additional help with pairing/connecting your Bluetooth headset to your smart device.

4. Is there a way to change the wearing style of my Bluetooth headset?

This is dependent upon the headset that you choose. Some headsets offer a choice in wearing styles; while others may have an add-on piece that can be purchased.

5. Can I use my Bluetooth headset with my laptop/PC?

Yes, provided you have a UC version of the headset. In plain English, a “UC version” is enabled to connect to a PC/laptop via the included Bluetooth dongle that will plug into your laptop/PC via USB. The dongle must be paired to the headset out of the box. Contact us to ensure you have a UC headset.

Bluetooth headsets are incredibly useful, and more intelligent than ever, with voice activated commands in some models. When you have the right tools, taking and making calls, listening to music, and participating in webinars become second nature. Take advantage of these headsets to streamline your work and life! And with all of the wearing options available, the right headset is just waiting for you.

Contact us at 1-866-998-9991 and we can determine the best Bluetooth headset for your needs.

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What is a Convertible Headset?

12/12/2016 - 0 Comments
 
Did you know that a few headsets can be worn in different ways? Headset manufacturers understand that users have unique preferences on the way a headset is worn. Some people love the traditional over-the-head band, while others prefer an on-ear wearing style. A convertible headset is 1 headset, with 2-4 different wearing style options. Convertible, 3-in-1, and 4-in-1 are all ways to describe a particular headset that can be worn interchangeably.



For example, the Plantronics EncorePro 540, a quick disconnect headset for desk phones, offers three wearing styles in the box. The EncorePro 540 has a C-clip design that makes it easy to change wearing styles, to allow for user preference.

Ear Hook You can bend the ear hook (or, ear loop) to fit comfortably on the ear. To change ears, simply rotate the boom up and over, and pivot the ear loop to the other side.








Behind the Neck Place the band over both ears and behind the head. When the headset is properly adjusted, it will feel light, balanced and stable.







Headband Position the headband on your head, so that the ear cushion rests on the ear. Place the T-band on the opposite side of your head, above the ear, and lengthen or shorten the headband as needed: the band is fully adjustable.











There are many other QD (quick disconnect), USB and wireless convertible headsets from Plantronics as well as Jabra and Sennheiser, so be sure to contact us to find the right headset for your unique set-up.

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