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Kuando Busylight Software Updated

3/8/2017 - 0 Comments
A steady uptick in headset use, and the rise of unified communications platforms such as Skype for Business, Lync, Cisco Jabber, (and many more), have contributed to the need for Busylights in office environments around the world, especially in the prevalent open office design.

The Kuando Busylight is a 3-in-1 solution:
  1. It rings and flashes on incoming calls preventing missed calls.
  2. It provides visual presence to the open office, stopping interruptions.
  3. The Busylight software (Skype for Business only) provides valuable hot key functions for easy call handling.
Plenom has announced that it recently updated the free software for the Busylights and KuandoBOX. The new software features include:
  • Mute on Away – When in the ‘Away’ state, Busylight will not ring – nice for your neighbor!
  • Brightness Setting – Easily control the brightness of your Busylight
  • Default volume for Omega will now be set at 25%
  • Default brightness for Alpha is lowered from high to normal.
What's the difference between the Alpha and the Omega? The Alpha Busylight has a smaller profile and features a smart click On/Off system for monitors/ laptops. The Omega Busylight has a larger light and is ideally suited for cubicles. KuandoBOX unifies your presence by connecting to both desk phone and computer, to update user’s status to "Busy" in Skype for Business / Lync when talking on the desk phone.

Download the FREE software on the Plenom website: Software Download. Plenom is currently at work on a NEW Busylight for Apple Mac computers. We will let you know when these are available!


Jabra CC Agent App for Cisco Finesse

3/2/2017 - 0 Comments

Are you using Cisco Finesse contact center software with Jabra headsets?

If you answered "yes," then the new Jabra CC Agent App is essential for your organization! The app integrates with both Jabra call controllers and Cisco Finesse contact center software. This app eliminates extra steps on the desktop, so that contact center agents are able to completely focus on calls – with the touch of a button. Software offerings such as this continue to push Jabra to the forefront of the headset market, and with its acquisition of VXi, looks to give Plantronics (currently the #1 headset brand in the United States) some fierce competition.

Jabra CC Agent App is a small application that, when installed on the Cisco Finesse Call Center softphone server, enables agents to control these three Finesse softphone features directly from their Jabra headset control boxes:
    •Ready/Not Ready state (toggle) When changing the Ready/Not Ready state from the control box during an ongoing call, the contact center agent can, after the call, see the Ready/Not Ready state change in the Finesse browser.

    •Record Call (if call recording function has been enabled in Finesse). Quickly choose to record the call with the press of a button, which is crucial for sensitive calls and for training purposes.

    •Sign off
(Note that only two functions can be available at a time, which are selected by the Cisco Finesse server administrator, when installing the Jabra CC Agent App.)

The CC Agent App is compatible with Jabra Biz 2300 or Biz 2400 II headsets, or any Jabra headset when connected to a Link 260.

This software download is FREE and available at Jabra’s web site here: Jabra CC Agent App.


$1,000 Back from Sennheiser TeamConnect Wireless

3/1/2017 - 0 Comments
TeamConnect Wireless is a unique wireless conferencing system that is made up of either 2 or 4 wirelessly connected satellites that deliver Sennheiser’s trademark high quality audio. The cutting edge connectivity allows absolute ease of use, making the system fit into the flexible, “bring your own device (BYOD)” ethos of the modern workplace.

Now through June 30, 2017, purchase one of these solutions, and before Aug. 31, 2017, claim your cashback from Sennheiser. With purchase, the cashback is yours. Share your success story and grab your chance for an extra testimonial reward!

Users can connect their own smart devices wirelessly via Bluetooth and have the option to connect faster via NFC assisted pairing. Wired connections are possible via USB and 3.5mm audio jack cable, making it fast and easy to set up a voice conference in virtually any room with the existing hardware set up. Uniquely, TeamConnect Wireless supports multiple simultaneous audio channels, so it is easy to bring additional callers into an ongoing conference by simply connecting another device.

The original case set charges the satellites on-the-go, for meetings anywhere you choose. MSRP: $4,874.95

The tray set is designed to be placed in a conference room. MSRP: $4,874.95

The newest product in the TeamConnect Wireless family is a smaller tray set. MSRP: $3,115.00

Take advantage of this incredible cashback promotion, and buy an award-winning TeamConnect Wireless set today! This offer expires June 30, 2017. Contact us at 1.866.998.9991.


There's Money in Those Old Headsets!

2/27/2017 - 0 Comments
Don't throw out your broken old headsets ... instead, turn your trash into cash and take advantage of the generous Trade-In Program from Jabra.

Here's how it works:
For each corded headset traded in, receive $10 on the purchase of a new corded headset. This is good for all purchases of corded Jabra headsets, excluding purchases of the UC Voice series, Evolve 20/30 headsets and BIZ 1500 series.

For each wireless headset, get $20 toward the purchase of a new wireless headset. Purchase any wireless headset from the Pro 900 or 9400 series, a Motion Office, or an Evolve 65 Bluetooth and USB headset.

Once you purchase your new headsets, fill out the Claim Form and then send the number of headsets specified on the form to Jabra (in the United States):

Jabra c/o UPS - SCS
2220 Outer Loop
Dock Door #245
Louisville, KY 40219

Jabra will email you a copy of your completed Claim Form which must be included in the box with your trade-ins, as well as proof of purchase (invoice) for the new Jabra headsets. Jabra estimates that rebate checks are sent within 4-6 weeks upon receipt of all of the items above.

You might as well garner treasure from your trash in the form of rebates with Jabra's Trade-In Program. Are you ready to learn more about this fantastic offer? Contact our headset specialists at 1-866-998-9991. Don't wait! This offer ends March 31, 2017.


Save Some Green With These Promotions

2/22/2017 - 0 Comments
These promotions are offered by several of our manufacturers, and include trade-in offers, cash back, and free product. Details and deadlines for each promotion vary, so scroll through this post for all of the current promotions.


VDO360 has created its flagship PTZ videocamera, the CompassX USB 2.0 PTZ. Now, with the purchase of a CompassX camera, receive a FREE Duet Speakerphone from Phoenix Audio.

What's new with the CompassX? A wider field of view; lower light capability; improved color accuracy and an updated autofocus system are all upgrades to the Compass camera. VDO360 believes this USB 2.0 camera outranks many of the USB 3.0 cameras on the market. Hurry! This offer for a free Phoenix Duet speakerphone is only good for a limited time, while supplies last.


Go Mobile. Mobile collaboration has never been easier! Buy 10 Voyager 5200 UC headsets, and get a FREE Voyager Focus UC (MSRP $299.95). The Voyager 5200 UC offers the most advanced, adaptive noise-cancelling with WindSmart technology to reduce disruptive noise — wherever you are. (Read more about this headset on our blog, here: Out of the Office, Not Out of Reach). The Voyager Focus UC, with its dual ear leatherette ear cushions is ultra comfortable, and has active and passive noise-cancelling for an immersive audio experience — perfect for those open office environments when you need to focus on the job at hand.

This offer expires June 30, 2017.


For those who work in the Public Sector, an incredible discount is now available on any Jabra product. This means substantial savings on items you use and need every day! Contact us to find out if you qualify for the Public Sector discount.

Wherever You Work, Jabra's got the right headset solution for your environment. You can Enhance Your Open Office when you purchase 35 of any combination of the Evolve 40, 65, or 80 UC headsets, you receive a FREE Noise Guide (MSRP: $665.00). This unique device monitors noise levels and makes people aware of the impact noise has on the work environment. Enhance Your Contact Center: when you purchase 20 BIZ 1500 headsets or 10 BIZ 2300 or 2400 II corded headsets, you receive a FREE PRO 9450 wireless headset (MSRP: $348.00). And, you can Enhance Your Calls on the Go when you purchase 10 Motion UC/Stealth UC or 5 Motion Office mobile headsets and receive 1 FREE Speak 510 speakerphone (MSRP $149.00). This program is available through March 31, 2017.

The Trade-In Offer from Jabra gives you a rebate for the purchase of new Jabra headsets, when you trade in your old headsets:

•$20 rebate toward purchase of Jabra Pro 900/9000, Motion Office, or Evolve 65 wireless headsets or

•$10 rebate toward purchase of Jabra corded headsets (excluding UC Voice, Biz 1500 and Evolve 20/30 headsets)

Claims can be submitted at the official Jabra Trade In page. This program also expires March 31, 2017.


Purchase a new Reveal Pro Office or V200 office wireless system and take advantage of the VXi Office Wireless Trade-In Program. For each headset purchased, and old VXi or competitive office wireless headset system sent in to VXi, you receive a $10 check. We will email the claim form once purchase is made. Claims must be made within 30 days of purchase, and an invoice must be included with the Trade-In request.

For corded headset purchases, there is a $5 Trade-In Allowance with purchase of new corded headsets or amplifiers. Trade in old VXi or competitor products, and receive $5 for each headset sent in. Download the Trade-In Claim form, complete the information, and include the form, along with proof of purchase, when submitting the old headsets. Claims must be made within 30 days of purchase.

Are you ready to talk about new headsets? Give us a call at 1-866-998-9991 or send us an email!


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