Jabra has announced that all variants in the Jabra Pro 9400 series of DECT wireless headsets are at their end of life date, and are no longer being manufactured as of October 2018. The Pro 9400 headsets will be sold for as long as stock is available.
Recommended Replacement: Jabra Engage Series
In its place, Jabra is recommending the Engage DECT wireless headsets. The Jabra Engage 65 and 75 Series includes a range of Stereo, Mono and Convertible models to enable an easy migration from the Pro 9400. The Jabra Engage Series is engineered to be the world’s most powerful professional range of wireless headsets. Utilizing new, exclusive technology that gives 3x better wireless density – while still maintaining excellent connection quality – Engage helps deliver better conversations to boost customer satisfaction.
The Engage series boasts better sounding calls, more talk time (up to 13 hours!), and better productivity because of the built-in busylights on each headset. Security features going beyond DECT security Step C providing enhanced protection against eavesdropping. A micro-USB charger in the base makes it easier to dock the headset correctly in one simple action and ensure it is charging. With the fast charge feature, you can power the headset to 40% in just 30 minutes. If the battery gets critically low during a call, Jabra Engage can also be charged using a standard wall
charger while you are still on the call.
What is the difference between Engage 65 and Engage 75? Engage 65 connects to desk phones and PCs, and buttons on the base unit are intuitive and easy to use. Engage 75 headsets can connect to five devices simultaneously: 2 USB devices (softphone and/or desk phone), 2 Bluetooth devices and 1 analog desk phone. The base unit is touchscreen.
New to the Engage series are the Convertible models with a smaller ear speaker and 3 included wearing styles: ear hook, neckband and headband. The Convertible model is available in both Engage 65 and Engage 75 variants.
These promotions are offered by several of our manufacturers, and include trade-in offers, cash back, and free product. Details and deadlines for each promotion vary, so scroll through this post for all of the current promotions, or go directly to the brand: Jabra, Plantronics, Sennheiser and VXi.
Buy 8 headset solutions, get 1 free! Upgrade your communications experience with this limited time offer: Jabra Pro 9450, 9460, 9465 and 9470 are the eligible wireless products, and Jabra Biz 2300/2400 II Duo and Mono headsets are the corded products. Buy 8 of the same SKU, and the 9th is FREE.
This is good through Dec. 31, 2018, or while supplies last. And, this offer can be stacked with the Technology Refresh program, below, to make your dollars go farther.
Update your technology and take advantage of the unbelievable Technology Refresh promotion. Receive up to $40 per non-Jabra unit traded in, or $20 for every qualifying Jabra unit that's traded in. This promotion is good on purchases of the new Jabra Engage wireless headset series, and the Jabra Speak 710 wireless speakerphones. For every Biz 2300 or 2400 II headset purchased, get $10 back for every Jabra corded headset traded in, or $20 for any non-Jabra corded headset. Learn more about this generous promotion on our blog: Jabra Technology Refresh Program Offers Cash Back on New Devices. This promotion has been extended to the end of the year, and expires December 31, 2018.
Get Engaged with Jabra: a FREE remote answer device (either EHS cable or Handset Lifter) is yours, with purchase of any of the new Jabra Engage wireless headsets.
The Engage series is an entirely new class of DECT wireless professional headsets engineered to boost customer satisfaction. Integrated busylights (in the mic boom), up to 13 hours of talk time, Engage enables up to three times more users to operate in the same office space, with no loss in connection quality. The Evolve 65 headsets connect to an analog phone and a PC; Engage 75 headsets allow up to five connections simultaneously: 2 USB devices, 2 Bluetooth devices, and 1 desk phone.
Plantronics is continuing its Public Sector discount for organizations in the government, education and health care fields. If you qualify, we will adjust your pricing to reflect this incredible discount on most Plantronics products.
The Public Sector promotion continues, offering big discounts to Education (K-12 and Higher Education); Federal, State, City, County and Local Governments; Prime Contractors for Government; Not-for-Profits; and Healthcare Caregivers. This promotion ends March 31, 2019.
Upgrade Like a Pro and receive a $15 trade up allowance, when purchasing new EncorePro headsets. For a limited time, you’ll be eligible to trade up an equal number of SupraPlus headsets when purchasing any EncorePro headset, to receive a $15 trade up allowance for each headset. All EncorePro headsets are eligible — Quick Disconnect, Digital, and USB models for the EncorePro 500 and 700 series. This promotion ends March 31, 2019.
Sennheiser's Trade-In/Trade-Up offer is good on purchases of the new SDW 5000 DECT wireless headsets. Customers trading in five Plantronics and/or Jabra DECT and/or corded headsets, with purchase of five SDW 5015 headsets, receive 1 free SDW 5015; or, with trade-ins of six, and the purchase of six SDW 5016 headsets, receive one SDW 5016 free.
Customers who currently use the SD and/or DW Series of Sennheiser wireless and want to upgrade to the SDW series, can purchase 10 of the SDW 5015 (or 11 of the SDW 5016), to receive an additional headset (same as purchased model), for FREE! Proof of prior purchase for
the SD and/or D10 Series headsets is required. Contact us for more details; this offer expires December 31, 2018.
The GovEd Discount from Sennheiser lets you save big! Federal Government agencies, Educational organizations, Energy producers, Healthcare providers, State & Local Government agencies, and Not-for-Profit agencies
including credit unions that are 501(C), are all eligible for this discount. Most of the Sennheiser product line is eligible for this discount, including the TeamConnect Wireless speakerphone units! There are a few products that do not qualify; contact us for details. The GovEd Discount ends Oct. 31, 2018.
Purchase a new V200 office wireless system and take advantage of the VXi Office Wireless Trade-In Program. For each headset purchased, and old VXi or competitive office wireless headset system sent in to VXi, you receive a $10 check. Download the claim form that's available on the VXi Trade-In web site once purchase is made. Claims must be made within 30 days of purchase, and an invoice must be included with the Trade-In request.
For corded headset purchases, there is a $5 Trade-In Allowance with purchase of new corded headsets or amplifiers. Trade in old VXi or competitor products, and receive $5 for each headset sent in. Download the Trade-In Claim form found on the VXi Trade-In web site, complete the information, and include the form, along with proof of purchase, when submitting the old headsets. Claims must be made within 30 days of purchase.
Are you ready to talk about new headsets? Give us a call at 1-866-998-9991 or send us an email!
Within the past year, we have noticed the increased frequency of questions about headsets with active noise cancelling. Many customers are familiar with the consumer brands out there that offer Active Noise Cancelling in headphones used for music and other media and are now asking us, “But what about for office headsets?” The pervasive noisy open office environment, as well as the continuing needs of mobile workers handling important calls on the go, provokes the question. Active noise cancelling technology (ANC) will reduce unwanted noise and eliminate distractions.
From the headset brands that we carry, there are several choices that, depending upon the connection type, may provide the ANC you need.
The Jabra Evolve 75 UC is our top pick for a wireless Bluetooth ANC headset. The large leatherette ear cushions are comfortable and perfect for all-day wear. The speakers rotate to lay flat in the hard-sided case (click here to see the case) that the headset comes in. The noise-cancelling microphone boom arm can be clipped to the headband when you’re not on calls – a magnet secures the boom arm until you’re ready to use it again. Integrated Busylights in the ear cups alert co-workers to your availability – at a glance. ANC is easy to turn on and off with the touch of a button on the left ear cup. The Listen-In feature allows you to keep ANC turned on – yet tuning into the conversation surrounding you – with a simple tap on the left ear cup. There are two certified versions of the Evolve 75: UC and Certified for Skype for Business. The included Link 370 dongle allows you to walk up to 100 feet away from the PC it’s connected to. Talk time is approximately 15 hours. There is an Evolve 75 UC version with the charging stand, which we recommend for those who primarily work at a desk. The stand is a great place to store and charge the headset when not in use. MSRP is $279.00 ($329.00 for the headset and stand).
The Plantronics Voyager 8200 UC is the newest ANC wireless headset, and has a contemporary boomless mic design: dual-paired omnidirectional mics with enhanced Digital Signal Processing. These technologies ensure your voice is picked up and background noise is not the focus of the conversation. Dual mode ANC lets you choose preferred noise-reduction level. Smart sensors allow you to answer calls by simply putting on the headset and automatically mute your calls or pause music by taking the headset off. It offers an almost-unbelievable 20 hours of talk time. A carrying pouch is included. The Voyager 8200 UC is available in two colors: Black and White and MSRP is $379.95.
Plantronics Voyager Focus UC is the first wireless headset offering ANC. The Focus UC is compatible with smartphones, tablets, smart watches, and PCs via Bluetooth. It offers up to 12 hours of talk time (10 with ANC on). This is another intelligent headset: Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music. First-to-market Dynamic Mute Alert feature senses and alerts users when they are trying to talk when muted. The sleek noise-cancelling mic can be worn on either side of the head by rotating the boom arm. A carrying pouch is also included with this headset; MSRP is $279.95 or 299.95 for the version with the charging stand.
Sennheiser’s MB 660 UC has innovative NoiseGard hybrid adaptive ANC that constantly monitors your background environment for noise, thus adjusting the level of noise reduction in the headset seamlessly. Advanced own-voice detector provides optimal speech intelligibility while reducing background noise. SpeakFocus technology, along with the 3 digital microphones, enhances voice clarity in all sound environments. The listening experience can be personalized with the various sound effect modes: Club, Movie, Speech, or Director. The MB 660 UC comes in a hard-sided case for travel convenience. A certified Microsoft Skype for Business version is also available: MB 660 MS. MSRP is $449.95.
Wireless around-the-neck earbud wearing styles are the newest addition to the professional office headset market. The Jabra Evolve 75e has an integrated Busylight and magnetic earbuds that connect to pause your music, or end your call. The neckband is silicon rubber and is sweat and water resistant, however, make no mistake: this business headset is made for work. The three-microphone technology provides crystal-clear calls and creates a unique "talk-zone," making sure you’re heard, while nearby voices are filtered out. ANC is activated by pressing a button on the neckband; to "listen in" to your environment, simply press and hold the same button. The headset comes with a USB dongle, zippered hard-sided travel case, three eartip and three pairs of both EarGels and EarWings, and includes a desktop charging stand. MSRP is $259.00.
The Plantronics Voyager 6200 UC headset features Plantronics clear talk technology, four omnidirectional mics and enhanced
noise cancelling, optimizing your voice and minimizing background noise. ANC can be turned on and off with the flip of a switch. Connect to PC with the included BT600 dongle. Also included: a hard-sided, zippered travel case, desktop charging stand, and 3 sizes of eartips for maximum comfort and customization. The Voyager 6200 UC is offered in two colors: Black and Sand. MSRP is $299.95.
For both of these neckband earbud headsets, the neckband will vibrate when there is an incoming call, so you won't need to keep the earbuds in your ears at all times.
Plantronics Blackwire 725 All-day users of PC softphones will like this headset. This is a corded, all-in-one USB headset with large leatherette ear cushions that rest on the ear. It also features a leatherette padded headband for added comfort. The microphone is noise-cancelling and has a flexible boom arm that can be bent to personalize the fit. The in-line call controller has a built-in clothing clip, soft touch answer/end and mute buttons, a rocker-style button for volume, and on the side of the controller, the ANC on/off switch. Slide the switch toward ANC to activate. Smart sensor technology allows you to answer a call by putting the headset on your head. A zippered neoprene travel pouch protects the headset from damage – either while traveling, or even in the office environment.
Download Plantronics Hub software to gain call control across multiple softphones. A headset control panel allows for customizing settings, including call notification. MSRP for the Blackwire 725 is $179.99.
USB and 3.5mm Connection
Jabra Evolve 80 This corded headset is compatible with devices that have a 3.5mm port and PCs via USB. Oversized ear cup style cushions completely surround the ear and hug the user’s head. It is the heaviest of the 3 choices, weighing in at 11.43 ounces – almost ¾ of a pound. The bulkiness of the headset could prove to be a deal breaker for some users; however, customers who own this headset don’t mind the heft and comment on its incredible ability to block ambient noise. There is a comfort feature to the headset: the headband has a soft rubber cushion that allows it to lightly rest on the head.
Activate ANC at the bottom of the right ear cup. A nice feature of the Evolve 80 is the “Listen In” button: when you have ANC activated, but need to “listen in” to your environment, press the button in the middle of the right ear speaker, to temporarily disable the ANC. Press the button again to resume ANC. The rechargeable battery is charged when the Evolve 80 is connected via USB port.
Other features: a neoprene zippered pouch for travel (the ear cushions rotate to lay flat) and a noise-cancelling microphone that mutes automatically when the mic boom is docked in the headband. MSRP: $329.00.
Hi-fi stereo sound and wideband audio for listening to music and multimedia applications contribute to the luxury feel of all of these headsets.
ANC Headsets for Desk Phones
The very first (and so far, only) DECT wireless headset with Active Noise Canceling is the Plantronics Savi 8220. This headset connects to desk phones, PCs and mobile phones. Conference two of your three devices to collaborate with colleagues or connect up to four Savi 8200 Series headsets for training or call resolution. There are 2 versions available: Microsoft Skype for Business certified, and UC. MSRP is $459.95.
At this time, ANC technology is not available in QD (quick disconnect) headset versions. We have tested a solution here at Avcomm that has proven to be successful for our customers, and lets you use an ANC headset (Bluetooth or USB) with a desk phone!
We recommend the Plantronics MDA220 USB, an audio switcher for PCs and desk phones, along with a USB headset of your choice, to connect your ANC headset to a desk phone. Yes, that’s right: an ANC headset CAN be used with your desk phone! And it's important to note that any brand of headset can be used with the MDA220 USB.
This new Jabra wireless trade-in promotion is a first of its kind, offering $40 cash back for each non-Jabra wireless headset that is traded in, when you purchase a new Engage Series wireless headset. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME! We have not seen a trade-in this big, EVER!
Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, or Motion/Motion Office), you can upgrade to the new Jabra Engage wireless series and receive a $20 rebate check in the mail for trading in your old Jabra wireless through the Technology Refresh promotion.
Additionally, when you upgrade your technology to the new Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.
Corded headsets have also been added to the mix, and with any Jabra Biz 2300 or 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.
These Technology Refresh promotions are only good through December 31, 2018, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.
Learn more about the qualifying headsets, below:
Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.
Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.
For detailed information about each Engage headset, click on any of the following links:
Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.
Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh
Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991
Cybercrime and the theft of personal data is on the rise, and Jabra has risen to the challenge and built its newest DECT wireless headsets, the Engage series, with the wireless connection secured using 256-bit AES encryption, giving a line of defense that goes beyond that of DECT Security Level C.
Now you may be saying: "WAIT! WHOA! HOLD UP! Wireless headsets can cause a potential security breach?" The average person would not be able to "hack" into any wireless calls without having a pretty specific skill set; however, identity theft is a real concern for businesses handling personal data and sensitive conversations. Customers put their trust in the companies they choose to do business with, and the company must protect its customers with a proactive security culture.
The Jabra Engage has increased security of the wireless connection between the wireless headset and its base unit, and the rock-solid security is provided in 3 steps, which improve the protection of calls to a category-leading level.
Step 1: Pairing. This first step is a physical bonding of the base unit and headset. Jabra has patented "physical assisted pairing" to increase security. The Jabra assisted pairing method occurs only when the headset is docked in the base unit, and a secret link-key is then formed when the two pair. Wireless connection is secured with patented pairing; authentication between headset and base is established with 128-bit level technology compared to the category-standard 64-bit.
Step 2: Authentication. At the start of a call, encryption is used to set up secure authentication between the Engage headset and its base. A link is established using a secret key-link formed in the pairing (without this, the headset and base unit will not work together). This means that a "non-paired" headset cannot be used with the base unit. The authentication link is also protected by encryption. The better the encryption level, the more secure the established link.
Step 3: Encryption. During calls, the audio signal between base unit and headset transports data, which is secured via encryption. The higher encryption level, the better the protection of data. With Jabra Engage, the encryption link is renewed every minute to make decryption more difficult.
Security algorithms are listed in FIPS 140-2 standards required by the U.S. military and government, and recommended by the National Institute of Standards and Technology for financial institutions who demand the highest degree of security.
In addition, the Engage series enables 3 times as many people to work wirelessly in the same space, which is why Jabra says it was engineered as the world's most powerful professional wireless headset.
To learn more about the Jabra Engage series, contact our team of headset experts today: 1-866-998-9991.