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Having Trouble Hearing Your Caller? These Headset Tips Can Help

2/5/2019 - 0 Comments
 
Hearing loss statistics are staggering: 30 million Americans age 12 and older has hearing loss in both ears. The Better Hearing Institute says that a large number of people wait up to 15 years from the time they know they have hearing loss until they purchase their first hearing aid, usually around the average age of 70 years old.

It is easy to blame loud music, headphones and ear buds as the cause of hearing loss; in fact, it is more complicated than that. According to Healthy Hearing, illnesses, head trauma and tumors, prolonged exposure to excessively noisy environments, genetic factors, and some medicines, can all play a part.

Aging is another factor that contributes to hearing loss. Currently, we are seeing an aging workforce: Workers are staying in the workforce past age 65. This is the highest it’s been in 55 years. And, by the year 2024, the Bureau of Labor Statistics estimates that 36 percent of 65-to-69-year-olds will be part of the labor force.

Regularly, we are asked for headset recommendations for hearing aid wearers, and people who are having difficulty hearing calls. Through testing of our own, and daily use of the professional high quality headsets that we sell, we have some tips that will help you find the best set-up for clear calls.

Tip #1: Headsets must be designed for phone calls, not music or gaming. Taking phone calls all day on a headset not designed for human voices can cause problems. And with all-day wear, hearing fatigue can occur over the course of long work days. Beware of consumer-grade headsets that are tuned for music, rather than speech. Proper acoustic tuning in high quality, professional headsets removes noise that is not audible to the human ear, and simultaneously boosts higher frequencies that make fricatives* easier to discern.

Tip #2: We always recommend a dual ear headset. A mono headset covers one ear, leaving the other ear exposed to background noise. With a dual ear headset, both ears are covered, providing Passive Noise Canceling. The amount and degree of Passive Noise Canceling depends upon the shape and size of the ear cushions, and we recommend headsets with ear cushions that completely surround the ear.

Tip #3: If you choose a corded headset, we recommend the purchase of an amplifier, too. Amplifiers are designed to enhance voice quality and call clarity for headset users, boosting the headset's performance. They make sound louder. This technology enables headsets to be used with corded phones and phone systems. In addition to amplifying sound, amplifiers usually include additional features to enhance communication, including mute and volume controls.

Tip #4: Active Noise Canceling headsets may be an option. Active Noise Canceling technology uses one sound to reduce another sound, and is the latest office headset trend. We have compiled a comprehensive list of the ANC headsets from all of our brands: read the ANC Headsets blog post for more information.

We look forward to working with you on finding the best headset for your hearing needs. Our headset experts can be reached at 1-866-998-9991, or by email. After all, Communication Is Our Business!



*Fricatives are consonants that are formed by impeding the flow of air somewhere in the vocal apparatus so that a friction-sound is produced. For instance, the "f" in fine or the "ch" in Bach.

Source:
Are Americans Working Past Retirement Age? Jim Probasco, RothIRA.com

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"Hello BlueParrott"

2/1/2019 - 0 Comments
 
The words "Hello BlueParrott" are the beginning of a beautiful friendship ... with a new Bluetooth headset from BlueParrott.

This 5th generation BlueParrott headset, the new BlueParrott B550-XT, is the world's first truly hands-free headset. Use your voice to activate the headset and control calls, use GPS, music, voice assistants and more. This much anticipated headset will be valuable to people who drive for a living - and need to maintain contact with people at home, the office, and use navigation tools to arrive to the right place. Voice Controls such as "Am I connected?" "Redial" "Check battery" "Pair mode" "Call back" and others provide that hands-free convenience with commonly-used functions most Bluetooth headset users need. And, the battery life in this headset is phenomenal: up to 24 hours of talk time!

We like the noise-canceling microphones in BlueParrott headsets; BlueParrott reports that the mics have "96% noise canceling" and what we know for sure is that our customers like the clarity their conversations have. A flexible mic boom allows for precise mic positioning near the mouth. These headsets are found in every major truck stop in the United States, and more often than not, when we see truck drivers, they are wearing BlueParrott headsets. With some of the noisiest office environments in the world (tractor-trailers), this is the seal of approval and assurance that BlueParrott is a top quality brand with loyal customers.


The BlueParrott button on the ear speaker is customizable with the BlueParrott app; there are also volume up and down buttons and in between those buttons, there is a Power and Answer/End button. The app is available as a free download in the Apple App Store and on Google play.

The headset is packaged with a USB charging cable, foam ear cushion, microphone windscreen and a Quick Start Guide.

Call us at 1-866-998-9991 to speak with one of our headset experts today and purchase your B550-XT!

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Yamaha Product Finder a Helpful Tool for Conferencing Products

1/24/2019 - 0 Comments
 
Are you trying to solve an echo problem? Trying to maximize security in your conferencing? To answer customers' needs, Yamaha designed a new tool, the Conference Product Finder, to identify the right Yamaha Unified Communications product with ease. Answer a few questions, and immediately your recommendations pop up.

Yamaha recognizes that conferencing needs are unique; even within one organization, there may be different connection types and room arrangements. A huddle room does not require the same type of coverage that a large board room would, for example.

The first series of questions asks what you're trying to do: Enhance sound quality? Record voices? and other options. The next screen is about Compatibility: Bluetooth, VoIP, USB and Microsoft Skype for Business, or other UC platform? Next up, how many people does this system need to cover? It could be for as few as one person, and as many as 20+ people.

Depending upon your answers, the product(s) that best match your requirements, will populate. The Product Finder will ensure the best fit for device and environment, connection type, and more; we will work with customers further on pricing, availability, and delivery status.

Or, if you prefer to speak with someone directly, our staff will be happy to discuss the various conference products offered by Avcomm Solutions, and help you determine the best fit. Call us at 1-866-998-9991, or send an email.

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Jabra Evolve 65t: Wireless Ear Buds for Business Professionals

1/14/2019 - 0 Comments
 


We've seen EarPods, AirPods and wireless ear buds for fitness and everyday use ... but did you know that Jabra has engineered wireless ear buds for professionals working inside or outside the workplace? The Jabra Evolve 65t ear buds are equipped with microphones for superior conversation, and the included carrying case charges the ear buds on-the-go, while storing the USB dongle.

Features:

UC version
Microsoft-certified version
• Passive Noise Canceling — find your perfect fit with the three included sizes of ear tips (Small, Medium, Large)
• HearThrough — Double press the multi-function button to hear the outside world without taking off the earbud
• 4 microphone array
• Up to 15 hours battery; 5 hours talk time
• Connects to PCs and mobile phones, simultaneously
• High quality
• One-touch access to digital assistants and voice commands
• Superior musical experience with Jabra Sound+ app integration
• MSRP: $329.00


Jabra Evolve 65t was named to Fox News' 10 Top Gadgets of 2018. This listing of top gadgets in each category, including phones, TVs, tablets and laptops, John Brandon of Fox News proclaimed the Evolve 65t sound as good - if not better - than wired earbuds and have the benefit of one-touch access to a voice assistant.

We realize that while this wearing style isn't for everyone, it will be great for those who are accustomed to ear buds and like the comfort and subtlety (there isn't an obvious "headset") that ear buds offer.

Call our Headset Experts today: 1-866-998-9991 to learn more about the Jabra Evolve 65t.

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Our New Year's Resolutions for 2019

1/3/2019 - 0 Comments
 
With 2019 now firmly established, we took this opportunity to look with fresh eyes at our business, our customers, and our thoughts about what we resolve to do in this new year.

Let's dive in:

1. We resolve to continue to provide stellar customer service.
Our Customer Care team is committed to our customers. We anticipate customers' needs and have product on hand and ready to ship. Sample units are sent when customers are unsure of what they need; and our 30-day money-back guarantee makes sure our customers are happy with the products that they purchased.

2. We resolve to give our customers more than they ask for.
We know which promotions give customers the best deals, making those budgets stretch farther. In working closely with our brands, our headset experts are aware of new product releases and features that help customers work smarter. We provide information via our blog and YouTube channel that adds value to our product offerings.

3. We resolve to answer all questions quickly and completely.
Whether you connect with us through the Internet, by phone, in person, or through email, our goal has always been to help customers through each purchase, tech support question, or warranty issue. Pre-sales support is mission critical, and customers receive what they need so they are able to open the box and use products immediately. What's a quick disconnect cord? Which headset works best with my phone? Why is my wireless headset making a beeping noise? Can I use a headset with my hearing aid? These questions are common, and our goal is to provide useful, comprehensive answers.

4. We resolve to tell our customers what they need to hear, and not just what they want to hear.
If we don't have the product on hand, we will let you know that delivery will be delayed. If we don't know the answer, we will tell you. (And then, we will research until we find the answer.) If we made a mistake, we will admit it. Our guiding principle at Avcomm Solutions is integrity.

5. We resolve to provide information that is essential to business productivity.
We share what we know. While some experts say "Leave it to us" we say "Let us share our knowledge with you." The Avcomm Solutions blog, YouTube channel, and social media sites Twitter, Facebook, and LinkedIn, are updated continuously with valuable information that benefits our customers. Information such as, how to change a battery in a wireless headset to which Active Noise Canceling headsets are available for office environments, headsets are our focus and specialty, and we love to talk about them!

Do you make resolutions each year? Are they personal or professional (or both)? Share your resolutions on the Comments tab, above.

We are grateful for your business, and your trust in us! Here's to another successful year!

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