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Remote health care with a human touch: Improve patient satisfaction with outstanding calls

2/16/2021 - 0 Comments
 

Health care in the age of technology



With the recent boom in virtual health care, the need for outstanding technology solutions that keep patients and health care practitioners connected has never been greater.

As remote health care becomes more widely available, technology has a key role to play in ensuring these virtual services are at a consistently high standard. The right devices keep health care workers connected, both to their patients and to each other. With 90% of people believing that remote health care is as good or better than traditional services, there’s never been a better time to ensure that the technology you’re using to deliver remote health care options is the best that it can possibly be, specifically audio and video solutions.

We recommend the Jabra devices, designed to bring a natural human touch to these interactions. From the immersive 180° video you get with Jabra PanaCast, to the world-leading professional-grade audio of Jabra Evolve2 65 headsets, and the outstanding 2-way audio of the Jabra Speak 750, there’s a product that’s perfect for protecting the genuine human connection that’s so vital to healthcare interactions.

And that’s exactly where Avcomm Solutions comes in. As a Jabra Premium Partner, we are uniquely positioned to provide product recommendations, special pricing, and support after purchase, to ease your transition into professional grade audio and video communication devices. Our team provides specialized recommendations to each customer, for the best set-ups possible. Whether you need cameras, headsets, or speakerphones, we will configure the best devices for your needs.

Contact us at 1-866-998-9991 or Chat us now.

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New year, new deals

1/11/2021 - 0 Comments
 
These promotions are offered by several of our manufacturers, and include trade-in offers, cash back, and free product. Details and deadlines for each promotion vary, so scroll through this post for all of the current promotions, or go directly to the brand: BlueParrott and Jabra.

BlueParrott

When you purchase 10 BlueParrott eligible products on the same invoice, receive either a FREE BlueParrott headset or Jabra Speak 710 with this BlueParrott Promo. Eligible headsets include the B550-XT, B450-XT, C400-XT, C300-XT, B350-XT, B250-XTS and B250-XT.

These are the same headsets that can be requested for the free product; or, choose a Jabra Speak 710 UC or Speak 710 MS speakerphone as the free product. Offer is valid until June 30, 2021; submit invoice here before July 31, 2021, to receive a free headset or speakerphone.

Jabra

The generous Technology Refresh is back in 2021! Is it time to update your hardware? The Jabra PanaCast is included in the program, and the cash back amounts are incredible! Get $150/unit for each non-Jabra huddle room camera you trade in; and $75/unit for existing PanaCast 2 or 3 cameras. For each Jabra or non-Jabra headset or speaker phone traded in, earn from $20-$40 per unit. Purchase Jabra Evolve, Evolve2 or Engage wireless headsets, and get $20/unit for existing Jabra Pro 900/9400 or Motion Office headsets or $40/unit for any non-Jabra wireless headset.

When you purchase these corded headsets: Jabra Evolve2 40, Engage 50, Biz 2300 or 2400 II, get $10/unit for your existing Jabra corded headsets; or $20/unit for any non-Jabra corded headset. With the purchase of Jabra Speak 710s, get $20/unit for existing Jabra Speak 410 or 510s, or get $40/unit for any non-Jabra personal or huddle room speakerphones. To learn more about the Technology Refresh/Trade-In program and how to save, visit the Jabra Technology Refresh Program site. Deadline for purchases is December 31, 2021; submit invoices by January 31, 2022.

Earn up to five FREE Jabra Evolve headsets! For every 25 Evolve headsets or ear buds you purchase, receive one Evolve2 40 or Evolve2 65 headset for free, up to a total of five. Purchase any combination of the Evolve 20, Evolve 20 Special Edition, Evolve 30 II, Evolve 40, Evolve 65, Evolve 65e, Evolve 65t, Evolve 75, Evolve 75e and Evolve 80 on the same order, and choose between one of these models as your free headset.

There are lots of choices in the Evolve series, with everything from a basic corded USB headset (Evolve 20 and Evolve 20 Special Edition) to the Evolve 65t, true wireless ear buds for professionals who work both inside and outside of the office. This offer ends June 30, 2021, and invoices must be submitted by July 31, 2021. For all of the T's and C's, and to submit an invoice, visit the Jabra Evolve Promo page.

It's important to note that public sector customers qualify for discounts from Konftel, Jabra, EPOS and Poly. These discounts apply to educational institutions from K-12 through higher education; health care facilities; and local, state and federal governments.

Are you ready to talk about new headsets? Give us a call at 1-866-998-9991 or send us an email!

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Jabra Technology Refresh program offers cash back on new devices

1/7/2021 - 0 Comments
 
The extremely generous Jabra trade-in promotion has been extended for another year, and is available through the end of 2021. This is a great opportunity to stretch your budgets farther when upgrading your communications experience with these industry-leading headset, speaker and video solutions. Jabra PanaCast camera is the world's first intelligent 180° Panoramic-4K plug-and-play video solution. With purchase of the PanaCast, get $75/unit for existing PanaCast 2 or 3 cameras; or $150/unit for non-Jabra huddle room cameras! Learn more about the amazing PanaCast on our blog, or watch our overview video, here: Introducing Jabra PanaCast.

The Technology Refresh program also offers $40 cash back for each non-Jabra wireless headset that is traded in, with the purchase of an Engage Series DECT, Evolve2 65 or 85 Bluetooth, or Evolve Bluetooth wireless headsets. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME!

Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, 9470, or Motion Office), you can upgrade to the new wireless headsets and receive a $20/unit rebate check in the mail for the trade in.

Additionally, when you upgrade your technology to the Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up — wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.

Corded headsets have also been added to the mix, and with any Jabra Evolve2 40, Engage 50, Biz 2300 or Biz 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.

These Technology Refresh promotions are only good through December 31, 2021, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.

Learn more about the qualifying headsets, below:

Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.

Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.

For detailed information about each Engage headset, click on any of the following links:

Engage 65 Mono
Engage 65 Stereo
Engage 65 Convertible
Engage 75 Mono
Engage 75 Stereo
Engage 75 Convertible

Evolve wireless headsets
These Bluetooth headsets connect to mobile phones and PCs, thanks to the included Link 370 USB dongles. Active Noise Canceling headsets, Evolve 75 and Evolve 75e, keep the user focused on tasks and conversations, and the Evolve 65, Evolve 65e and Evolve 65t offer a variety of wearing styles (including true wireless with the Evolve 65t ear buds) for clear calls, wherever you work.

Evolve2 65 and Evolve2 85 wireless headsets connect to computers and mobile phones, via Bluetooth and with the included USB dongle. Digital hybrid Active Noise Canceling in the Evolve2 85 has been designed for incredible noise isolation with ear cushions that completely surround the ear. Evolve2 65 gives you 37 hours of talk time. The isolating foam oval ear cushions and pioneering new angled earcup design work to effectively block out your surroundings. When you move the boom arm up, it will mute the mic, and down to unmute or answer call.

Evolve2 40 corded headsets
The call controls have been moved to the ear speakers, for an easy way to answer calls, change volume levels and more. Put this headset on and the noise will fade away: the isolating foam oval ear cushions and angled ear cup design block out your surroundings, for outstanding passive noise cancellation. Move the boom arm away from your mouth and the intelligent mute switch is automatically activated. Evolve2 40 headsets are available in mono or duo; Certified for Microsoft Teams or UC; and USB-A or USB-C variants.

Engage 50 headsets
These headsets have been created with state-of-the-art software including in-depth analytics for businesses, as well as live on-screen microphone guidance for agents. The three-mic system eliminates breathing sounds, background noise, and other distractions. Available in either mono or duo, the Engage 50 is a USB-C headset; an additional call controller unit can be purchased to enhance the headset.

Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.

Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh This promotion expires December 31, 2021, and all claims must be submitted by January 31, 2022.

Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991

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Poly Sync 20 speakerphone for home, in the office, anywhere you work

12/23/2020 - 0 Comments
 
To sound like the professional you are, your calls deserve premium audio; something your laptop and smartphone speakers cannot deliver.

Poly has the answer: the Sync 20 speakerphone provides robust audio for conference calls and music, anywhere.

A multi-microphone array reduces both echo and unwanted background noise – keeping the focus on who’s speaking. Full duplex audio technology allows people on both ends of the call to speak simultaneously without muting each other, making conversations feel natural. You won't miss a word.

The bass reflex system with dual-passive radiators ensures high-quality, natural-sounding voice while on calls and and there's deep bass for jamming out to your favorite playlist between calls.

The best part? It's easy to set up: Take the Sync 20 out of the box, connect it to your mobile phone or computer (via Bluetooth or with the integrated USB cord on the bottom of the Sync 20), and you're ready to go.


Once you're connected, the highly visible LED light indicator lets you know the call status – even from a distance. The touch buttons on the top of the Sync 20 let you answer and end calls; increase and decrease volume; mute calls; and switch between functions – such as play or pause music, last number redial, voice assistant, and more – with the touch of the programmable Rocket button. The Microsoft Teams-Certified variant has a dedicated Teams button.

Whether you need USB-A or USB-C connection, Microsoft or UC certified, or a BT600 USB dongle (all of the "+" models), there's a speakerphone to meet everyone's requirements. You can take a look at the all of the Poly Sync 20 and 20+ variants, here: Poly Sync Speakerphones.


It's worth mentioning that the Sync 20 battery gives you up to 20 hours of talk time, and you can charge your smartphone too in the integrated USB-A charging port.
The Sync 20 has been IP64-rated for dust and water resistance, so it's safe to wipe it down with water or disinfectant to keep it clean and germ-free.


Poly is continuing the Sync series with the Sync 40 for huddle room spaces and the Sync 60 for small to mid-size conference rooms. Watch for those models in 2021. Our Customer Care Team is ready to help you determine which Sync 20 or Sync 20+ model you need. Give them a call at 1-866-998-9991 or Chat us now.

Learn more about the Sync 20 models, in our overview video.


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Alternative headset styles: Choices that go beyond the headband

12/21/2020 - 0 Comments
 

Do headband-style headsets give you headaches? Or, do you prefer an on-ear or over-the-ear headset? We are fortunate to partner with brands that offer a multitude of wearing styles sure to meet the unique preferences of many.


Some of our customers like the over the ear wearing style which can be worn on either ear, and have cushions or ear gels that keep the headset secure to the ear. Customers like the versatility and lightweight design, as well as the ease of use. Connection styles vary, either corded or wireless, for truly the most optimized experience for each user.

Here are some choices for corded headsets:

Plantronics StarSet H31 CD has a small ear tip that is placed directly into the ear canal, and the headset rests lightly behind the ear. The voice tube microphone will be sufficient for those working in a closed-door space by themselves; any background noise will be clearly conveyed to the person on the other end of the line. The headset is shipped with 6 different sized pliable ear tips.


Plantronics EncorePro 530 headset has an ear hook that can be bent to conform to the ear, and can be worn on either the right or left side. The foam ear cushion rests lightly, and securely, on the ear. Or, if you prefer to have several wearing styles for the same headset, the EncorePro 540 is a 3-in-1 headset that comes with these wearing styles: ear hook, neckband and headband. It is extremely easy to switch wearing styles, thanks to the design of the snap-on clip.



Here are some choices for wireless headsets:

The EPOS | Sennheiser Impact SDW 5016 is a convertible headset with triple connection to mobile and desk phone, and computer.

A colleague who uses this headset at her desk has had a positive experience with the SDW 5016, with the headset instantly connecting to the device when needed. A note of caution: she reports that because she has "tiny ear holes" she does not experience a snug fit in her ear (even with the smallest ear tip that is included in the box).


Poly Savi 8240 UC is a great convertible option if you'd like a wireless headset that has a single connection to a computer. The ear hook wearing style has an ear tip and optional ear loop to secure it to your ear. A headband and neck band are included in the box, too. To further customize the headset, the included Fit Kit card has 4 gel ear tips in varying sizes; 3 different sizes of ear loops; and a fabric piece to slip onto the ear loop for comfort. On a full charge, you get up to seven hours of talk time. If you need extended talk time, the Savi 8245 UC includes an extra battery for unlimited talk time. The Savi 8245 UC comes with 2 batteries; the second battery is always charging in the headset base.

We have many other options that may suit your style better; call our Headset Experts at 1-866-998-9991 or Chat us now for personalized recommendations.

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