The Plantronics Blackwire headset series are all-in-one USB headsets from Poly, and have been a standard for office workers who need a high quality headset with great sound. The series continues to transform with the latest technology available, as well as premium design and connection features.
The new company name, Poly, is the result of Plantronics and Polycom joining together. Poly, which means “many,” leverages the legendary audio and video expertise of Plantronics and Polycom and its breadth of smart endpoints that connect across and between unified communications platforms to reduce the distractions, complexity, and distance in the modern workspace.
All of these Blackwire headsets offer a two-year warranty, connect via USB or USB-C (learn about the latest USB connection type, here); and most come with carrying cases for storage and protection during travel. All of the Plantronics certified for Skype for Business headsets work with Microsoft Teams, including headset control functionality available to Skype for Business.
The newest headsets to the series have a unique boomless mic design: the first of its kind in the corded headset market. As collaboration increasingly takes place via video, there was demand for a professional corded headset with a boomless mic. It is extremely important to wear the headset with the "R" ear speaker on your right ear, because the microphones are built into the front of the headset's speakers, creating a four-microphone array for best voice pick-up.
The 7225 headsets offer Active Noise Canceling that can be activated when needed. When you need to quickly listen in to your surroundings, push the red Open Mic button found on the bottom of the left ear speaker; and then press it again to return to your quiet headset. Another unique feature in the new Blackwire 7225 headsets: rather than an in-line call controller, all audio and media controls are on the ear speakers.
Blackwire 5200 headsets also offer excellent sound - both inbound and outbound - with a flexible mic boom featuring noise-cancelling, so background noises aren't transmitted to your callers. Listening to music is an enjoyable experience with this headset, too.The duo headsets offer a comfortable "sling" metal headband; both mono and duo have large ear cushions made of ultra soft leatherette wrapped around memory foam. This headset is a dream for all-day wearing comfort! All of the variants connect to both USB/USB-C and 3.5mm, which unplugs from the in-line call controller.
Blackwire 3200 headsets are the entry into the Blackwire world. These are great headsets, and there is some variety within the 3200 line: all of these headsets are available in either USB or USB-C variants; the Blackwire 3215 and 3225 have the additional 3.5mm connection for mobile phone and tablet use. The foam ear cushions on the 3210 and 3220 are lightweight and breathable. The ear cushions for the 3215 and 3225 are leatherette and fold flat for placement in the included carry case.
No matter which Blackwire headset you choose, we recommend that you download the free Plantronics Hub software. There are downloads for both Windows and Mac operating systems. Hub software allows you to customize settings and get visible status of your Plantronics audio device on your desktop. It also pushes out firmware updates to keep your headset always up-to-date.
If you're ready for a new Blackwire headset, contact us and we'll help you determine the best Blackwire headset for your unique needs.
Sennheiser office and contact center headsets are high quality products with premium sound, and the new SDW 5000 DECT wireless series is no exception. Sennheiser positions the SDW series as future-proof devices with flexibility for modern office professionals in modern work environments.
Density and advanced security are the hallmarks of the series; a high density wide band mode assures excellent sound is possible in high density environments and the protected pairing, 128-bit authentication and DECT security certification keep conversations confidential.
Choose between the SDW 5015 for desk phone and computer or the SDW 5016 for desk phone, computer, and smartphone/tablet.
Remarkable noise-canceling mic: In our testing of the SDW 5016 (MSRP: $409.00), we were amazed at the exceptional noise canceling in the microphone. We walked through our noisy warehouse with the normal background sounds of people speaking and a cart being pushed and loaded with products among the shelves, and the noise was not transmitted to the person on the other end of the call. This is because of the headset's two-mic design and cutting edge voice-detection technology. If you work in a noisy office, this is the perfect headset.
Warranty: Sennheiser wireless headsets are covered by a 2-year warranty, double the industry standard.
Videos: Sennheiser has produced a series of short YouTube videos that cover everything from how to assemble and wear the 3 included wearing styles* (headband, neck band, and ear hook), to how to handle, conference, and transfer calls. Another video highlights the different devices (USB and Bluetooth headsets and speakerphones) that can be connected to the SDW 5000 base. These videos are invaluable resources for SDW 5000 series headset wearers, who should bookmark the page for easy access: SDW 5000 Series Playlist.
Free software for headset updates: HeadSetup Pro is the must-have companion software for all of your Sennheiser devices. The FREE software download is compatible with Windows operating systems. Download the software now: HeadSetup Pro.
Sennheiser included a built-in triangular busy light on the mic boom that turns Red when busy; Purple when streaming music; and Blue when the headset is docked on the base. New to the Sennheiser product line is a Busylight designed for the SDW series. Connect it to the Busylight port (marked in blue) at the back of any of the SDW base units, and your presence is immediately indentified as Red (Busy), Green (Available), or Yellow (Away). It can be attached to a computer monitor, or placed on a desk. It is UC and Skype for Business certified.
Ready to learn more about Sennheiser SDW 5000 headsets? Give us a call at 1-866-998-9991 and talk to one of our headset experts today!
*SDW 5015 comes with the ear hook and headband only; the neck band is an optional, additional purchase.