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Showing posts tagged: headsets

Jabra Technology Refresh program offers cash back on new devices

1/7/2021 - 0 Comments
The extremely generous Jabra trade-in promotion has been extended for another year, and is available through the end of 2021. This is a great opportunity to stretch your budgets farther when upgrading your communications experience with these industry-leading headset, speaker and video solutions. Jabra PanaCast camera is the world's first intelligent 180° Panoramic-4K plug-and-play video solution. With purchase of the PanaCast, get $75/unit for existing PanaCast 2 or 3 cameras; or $150/unit for non-Jabra huddle room cameras! Learn more about the amazing PanaCast on our blog, or watch our overview video, here: Introducing Jabra PanaCast.

The Technology Refresh program also offers $40 cash back for each non-Jabra wireless headset that is traded in, with the purchase of an Engage Series DECT, Evolve2 65 or 85 Bluetooth, or Evolve Bluetooth wireless headsets. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME!

Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, 9470, or Motion Office), you can upgrade to the new wireless headsets and receive a $20/unit rebate check in the mail for the trade in.

Additionally, when you upgrade your technology to the Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up — wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.

Corded headsets have also been added to the mix, and with any Jabra Evolve2 40, Engage 50, Biz 2300 or Biz 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.

These Technology Refresh promotions are only good through December 31, 2021, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.

Learn more about the qualifying headsets, below:

Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.

Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.

For detailed information about each Engage headset, click on any of the following links:

Engage 65 Mono
Engage 65 Stereo
Engage 65 Convertible
Engage 75 Mono
Engage 75 Stereo
Engage 75 Convertible

Evolve wireless headsets
These Bluetooth headsets connect to mobile phones and PCs, thanks to the included Link 370 USB dongles. Active Noise Canceling headsets, Evolve 75 and Evolve 75e, keep the user focused on tasks and conversations, and the Evolve 65, Evolve 65e and Evolve 65t offer a variety of wearing styles (including true wireless with the Evolve 65t ear buds) for clear calls, wherever you work.

Evolve2 65 and Evolve2 85 wireless headsets connect to computers and mobile phones, via Bluetooth and with the included USB dongle. Digital hybrid Active Noise Canceling in the Evolve2 85 has been designed for incredible noise isolation with ear cushions that completely surround the ear. Evolve2 65 gives you 37 hours of talk time. The isolating foam oval ear cushions and pioneering new angled earcup design work to effectively block out your surroundings. When you move the boom arm up, it will mute the mic, and down to unmute or answer call.

Evolve2 40 corded headsets
The call controls have been moved to the ear speakers, for an easy way to answer calls, change volume levels and more. Put this headset on and the noise will fade away: the isolating foam oval ear cushions and angled ear cup design block out your surroundings, for outstanding passive noise cancellation. Move the boom arm away from your mouth and the intelligent mute switch is automatically activated. Evolve2 40 headsets are available in mono or duo; Certified for Microsoft Teams or UC; and USB-A or USB-C variants.

Engage 50 headsets
These headsets have been created with state-of-the-art software including in-depth analytics for businesses, as well as live on-screen microphone guidance for agents. The three-mic system eliminates breathing sounds, background noise, and other distractions. Available in either mono or duo, the Engage 50 is a USB-C headset; an additional call controller unit can be purchased to enhance the headset.

Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.

Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh This promotion expires December 31, 2021, and all claims must be submitted by January 31, 2022.

Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991

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Alternative headset styles: Choices that go beyond the headband

12/21/2020 - 0 Comments

Do headband-style headsets give you headaches? Or, do you prefer an on-ear or over-the-ear headset? We are fortunate to partner with brands that offer a multitude of wearing styles sure to meet the unique preferences of many.


Some of our customers like the over the ear wearing style which can be worn on either ear, and have cushions or ear gels that keep the headset secure to the ear. Customers like the versatility and lightweight design, as well as the ease of use. Connection styles vary, either corded or wireless, for truly the most optimized experience for each user.

Here are some choices for corded headsets:

Plantronics StarSet H31 CD has a small ear tip that is placed directly into the ear canal, and the headset rests lightly behind the ear. The voice tube microphone will be sufficient for those working in a closed-door space by themselves; any background noise will be clearly conveyed to the person on the other end of the line. The headset is shipped with 6 different sized pliable ear tips.


Plantronics EncorePro 530 headset has an ear hook that can be bent to conform to the ear, and can be worn on either the right or left side. The foam ear cushion rests lightly, and securely, on the ear. Or, if you prefer to have several wearing styles for the same headset, the EncorePro 540 is a 3-in-1 headset that comes with these wearing styles: ear hook, neckband and headband. It is extremely easy to switch wearing styles, thanks to the design of the snap-on clip.



Here are some choices for wireless headsets:

The EPOS | Sennheiser Impact SDW 5016 is a convertible headset with triple connection to mobile and desk phone, and computer.

A colleague who uses this headset at her desk has had a positive experience with the SDW 5016, with the headset instantly connecting to the device when needed. A note of caution: she reports that because she has "tiny ear holes" she does not experience a snug fit in her ear (even with the smallest ear tip that is included in the box).


Poly Savi 8240 UC is a great convertible option if you'd like a wireless headset that has a single connection to a computer. The ear hook wearing style has an ear tip and optional ear loop to secure it to your ear. A headband and neck band are included in the box, too. To further customize the headset, the included Fit Kit card has 4 gel ear tips in varying sizes; 3 different sizes of ear loops; and a fabric piece to slip onto the ear loop for comfort. On a full charge, you get up to seven hours of talk time. If you need extended talk time, the Savi 8245 UC includes an extra battery for unlimited talk time. The Savi 8245 UC comes with 2 batteries; the second battery is always charging in the headset base.

We have many other options that may suit your style better; call our Headset Experts at 1-866-998-9991 or Chat us now for personalized recommendations.

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ANC (Active Noise Canceling) – The New Trend in Office Headsets

12/2/2020 - 0 Comments
Within the past year, we have noticed the increased frequency of questions about headsets with active noise cancelling. Many customers are familiar with the consumer brands out there that offer Active Noise Cancelling in headphones used for music and other media and are now asking us, “But what about for office headsets?” The pervasive noisy open office environment, as well as the continuing needs of mobile workers handling important calls on the go, provokes the question. Active noise cancelling technology (ANC) will reduce unwanted noise and eliminate distractions.

From the headset brands that we carry, there are several choices that, depending upon the connection type, may provide the ANC you need.

Bluetooth Connection

The Jabra Evolve 75 UC is our top pick for a wireless Bluetooth ANC headset. The large leatherette ear cushions are comfortable and perfect for all-day wear. The speakers rotate to lay flat in the hard-sided case (click here to see the case) that the headset comes in. The noise-cancelling microphone boom arm can be clipped to the headband when you’re not on calls – a magnet secures the boom arm until you’re ready to use it again. Integrated Busylights in the ear cups alert co-workers to your availability – at a glance. ANC is easy to turn on and off with the touch of a button on the left ear cup. The Listen-In feature allows you to keep ANC turned on – yet tuning into the conversation surrounding you – with a simple tap on the left ear cup. There are two certified versions of the Evolve 75: UC and Certified for Skype for Business. The included Link 370 dongle allows you to walk up to 100 feet away from the PC it’s connected to. Talk time is approximately 15 hours. There is an Evolve 75 UC version with the charging stand, which we recommend for those who primarily work at a desk. The stand is a great place to store and charge the headset when not in use. MSRP is $279.00 ($329.00 for the headset and stand).

The Poly Voyager 8200 UC is the newest ANC wireless headset, and has a contemporary boomless mic design: dual-paired omnidirectional mics with enhanced Digital Signal Processing. These technologies ensure your voice is picked up and background noise is not the focus of the conversation. Dual mode ANC lets you choose preferred noise-reduction level. Smart sensors allow you to answer calls by simply putting on the headset and automatically mute your calls or pause music by taking the headset off. It offers an almost-unbelievable 20 hours of talk time. A carrying pouch is included. The Voyager 8200 UC is available in two colors: Black and White and MSRP is $379.95.

Poly Voyager Focus UC is the first wireless headset offering ANC. The Focus UC is compatible with smartphones, tablets, smart watches, and PCs via Bluetooth. It offers up to 12 hours of talk time (10 with ANC on). This is another intelligent headset: Smart sensors answer calls by simply putting on the headset, mute by taking the headset off and pause/resume music. First-to-market Dynamic Mute Alert feature senses and alerts users when they are trying to talk when muted. The sleek noise-cancelling mic can be worn on either side of the head by rotating the boom arm. A carrying pouch is also included with this headset; MSRP is $279.95 or 299.95 for the version with the charging stand.


EPOS Adapt 660 has innovative hybrid adaptive ANC that constantly monitors your background environment for noise, thus adjusting the level of noise reduction in the headset seamlessly. EPOS AI, along with 3 digital microphones, optimizes voice pickup while reducing background noise. The listening experience can be personalized with the various sound effect modes: Club, Movie, Speech, or Director (user defined). The Adapt 660 comes in a hard-sided case for travel convenience. This headset has a dedicated button that launches Microsoft Teams. It is certified for Teams, and optimized for UC platforms. MSRP is $439.00.

Powerful digital hybrid Active Noise Canceling and 37 hours of talk time give the Jabra Evolve2 85 headsets one of the longest talk times on the market. The hideaway boom arm activates 6-microphone technology to deliver outstanding call performance on the go. The ergonomic headband design has soft memory foam for all-day wearing comfort. The headset folds into a hard-sided zippered carry case for ease of travel. There are several choices within the Evolve2 85 series: black or beige; with charging stand or without; Microsoft Teams certified or UC variants; and USB-A or USB-C Link 380 dongles. MSRP is $449.00, or $499.00 for models with the charging stand.

Bose Professional is new to the office workspace, and brings us the 700 UC, a Unified Communications-certified headset with an included Bose USB-A Link dongle. Choose between silver or black. If you're familiar with Bose headphones, this may be a good option for you. Eleven levels of noise cancellation let you personalize what you hear from your surrounding environment — from virtual silence to open and ambient. An adaptive four microphone system isolates your voice from surrounding noise. MSRP is $449.95.

EPOS Adapt 560 has a discrete foldable boom arm that can be folded into the headband when not in use. MSRP is $329.00. The Adapt 563 is the same headset, without the BTD 800 USB dongle and carry case. MSRP is $269.00.

EPOS Adapt 360 offers a comfortable design and two color choices: black and white. Optimized for UC and Certified for Microsoft Teams, Adapt 360 has a dedicated Teams button (when used with the included BTD 800 USB dongle). The foldable design is convenient for travel in the included storage pouch. MSRP is $269.00.

Wireless around-the-neck earbud wearing styles are the newest addition to the professional office headset market. The Jabra Evolve 75e has an integrated Busylight and magnetic earbuds that connect to pause your music, or end your call. The neckband is silicon rubber and is sweat and water resistant, however, make no mistake: this business headset is made for work. The three-microphone technology provides crystal-clear calls and creates a unique "talk-zone," making sure you’re heard, while nearby voices are filtered out. ANC is activated by pressing a button on the neckband; to "listen in" to your environment, simply press and hold the same button. The headset comes with a USB dongle, zippered hard-sided travel case, three ear tips and three pairs of both EarGels and EarWings, and includes a desktop charging stand. MSRP is $259.00.

The Poly Voyager 6200 UC headset features Plantronics clear talk technology, four omnidirectional mics and enhanced noise cancelling, optimizing your voice and minimizing background noise. ANC can be turned on and off with the flip of a switch. Connect to PC with the included BT600 dongle. Also included: a hard-sided, zippered travel case, desktop charging stand, and 3 sizes of eartips for maximum comfort and customization.

The Voyager 6200 UC is offered in both USB-A and USB-C models. MSRP is $299.95.



Talk all day with the EPOS Adapt 460, which offers 14 hours of battery life on a single charge. Hybrid ANC reduces background noise and boosts concentration. From noisy office to airport lounge, ensure you are heard, with noise-cancelling microphones that optimize speech and reduce background noise.

If you're using a Microsoft platform, choose the Adapt 460T variant, which is Certified for Microsoft. MSRP is $329.00.

For all of these neckband earbud headsets, the neckband will vibrate when there is an incoming call, so you won't need to keep the earbuds in your ears at all times.




USB Connection

The new Poly Blackwire 8225 is packed with technology that will be a difference-maker as you move seamlessly between calls, webinars, multimedia and more. Technologies in the Blackwire 8225 include Hybrid ANC, Acoustic Fence, and Hearing Protection. Advanced hybrid Active Noise Canceling (ANC) with three settings optimizes the users experience. The ANC switch allows the user to select between ANC Off, Mid, or High, depending upon environment.

For clear calls, Acoustic Fence technology uses two physically separated microphones and digital signal processing (DSP) to identify the users voice from the unwanted background noise and then removes it. Its lightweight design and fully adjustable headset with 180º pivoting speakers is comfortable. Choose between USB-A or USB-C variants, and UC or Microsoft-certified. MSRP is $209.95.

Blackwire 7225 features Active Noise Canceling and a boomless mic design, in a corded headset. A new twist: the headset controls are all located on the ear speakers, similar to a wireless headset. Video calls are common in work places today, and a resounding demand was for a headset without a mic boom. The technology found in the microphone design is impressive: its 4 mic design detects noise from all directions and separates noise from the speaker's voice. Digital Signal Processing (DSP) delivers a natural voice sound. USB-A and USB-C models are available in both color choices: Black and White. MSRP is $199.95 for all variants.

Also from Poly, the Savi 8220 UC is a wireless DECT headset that lets you tune out nearby noise thanks to ANC that you control with the on/off switch on the ear speaker. Conversations are secure, private, and clear because of the close conversation limiting noise cancellation in the microphone. This is a single connection headset to computers only, with the option of USB-A and USB-C models, as well as UC or Certified for Microsoft Teams variants. It comes with a carry case and USB charging cable, so that you can easily travel with the headset and leave the charge base at home. If you need freedom to roam during calls (up to 590 feet range, line of sight), this is a great choice. MSRP is $339.95.

For all of these headsets, download Plantronics Hub software to gain call control across multiple softphones. A headset control panel allows for customizing settings, including call notification.


EPOS offers the Impact SC 660 ANC USB, which adds Active Noise Canceling into the Impact SC 660 series of premium USB headsets. ANC is easily activated with the sliding switch located on the side of the in-line call controller. An ultra noise-canceling microphone ensures that your caller will hear only you — and not your background environment. Proximity Sensor Technology allows for answering, pausing, and resuming calls by simply taking the headset on and off.

The Impact SC 660 series has a solid feel, and a luxury fit, for comfortable all-day wear, and is both Microsoft-certified and optimized for UC applications. If you need to travel with your headset (or work in another location) the ear cushions rotate to lay flat for travel in the included carry pouch. The magnetic holder is a great feature, too: attach the magnet to your desk, where the call control unit will rest; the magnet on the unit will hold the call controller in place. EPOS offers its standard three-year warranty for this headset. MSRP is $249.00.


USB and 3.5mm Connection

Jabra Evolve 80 This corded headset is compatible with devices that have a 3.5mm port and PCs via USB. Oversized ear cup style cushions completely surround the ear and hug the user’s head. It is the heaviest of the choices, weighing in at 11.43 ounces – almost ¾ of a pound. The bulkiness of the headset could prove to be a deal breaker for some users; however, customers who own this headset don’t mind the heft and comment on its incredible ability to block ambient noise. There is a comfort feature to the headset: the headband has a soft rubber cushion that allows it to lightly rest on the head.

Activate ANC at the bottom of the right ear cup. A nice feature of the Evolve 80 is the “Listen In” button: when you have ANC activated, but need to “listen in” to your environment, press the button in the middle of the right ear speaker, to temporarily disable the ANC. Press the button again to resume ANC. The rechargeable battery is charged when the Evolve 80 is connected via USB port.

Other features: a neoprene zippered pouch for travel (the ear cushions rotate to lay flat) and a noise-cancelling microphone that mutes automatically when the mic boom is docked in the headband. MSRP: $329.00.

Hi-fi stereo sound and wideband audio for listening to music and multimedia applications contribute to the luxury feel of all of these headsets.

ANC Headsets for Desk Phones

The very first (and so far, only) DECT wireless headset with Active Noise Canceling is the Poly Savi 8220. This headset connects to desk phones, PCs and mobile phones. Conference two of your three devices to collaborate with colleagues or connect up to four Savi 8200 Series headsets for training or call resolution. There are 2 versions available: Microsoft Skype for Business certified, and UC. MSRP is $459.95.

At this time, ANC technology is not available in QD (quick disconnect) headset versions. We have tested a solution here at Avcomm Solutions that has proven to be successful for our customers, and lets you use an ANC headset (Bluetooth or USB) with a desk phone!

We recommend the Poly MDA220 USB, an audio switcher for PCs and desk phones, along with a USB headset of your choice, to connect your ANC headset to a desk phone. Yes, that’s right: an ANC headset CAN be used with your desk phone! And it's important to note that any brand of headset can be used with the MDA220 USB.

To learn how the MDA220 USB works alongside a desk phone and PC, along with an ANC headset, read our blog post, here: ANC Headset Compatibility with Desk Phones.

Avcomm’s 30-day money back return policy assures that you can try an ANC headset and see if it’s right for you! Call us at 1-866-998-9991 or email us to learn more about ANC headsets.

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Train with wireless headsets and maintain social distancing

11/3/2020 - 0 Comments
The COVID-19 pandemic has fundamentally changed the work place: some were sent home to work and will stay there; others working in the office have new rules to follow.

To limit virus spread, the CDC recommends limited face-to-face contact. As people return to the office, the CDC-recommended social distancing, also called “physical distancing,” (keeping a safe space between yourself and other people who are not from your household) is in effect. To practice this distancing, workers must stay at least 6 feet (about 2 arms’ length) from others.

For call centric employees, side by side training is a necessity; yet, how can we accomplish this in the office, at a safe distance?

Fortunately, the technology in most DECT wireless headsets allows "call conferencing" between units. This is a great feature that allows employees to drop into calls for training or conference call purposes, with minimal contact.



Call training is easy — and safe — when you use wireless headsets.

Here's how:

1. Remove the primary/host headset from the base.

2. Drop the secondary/guest headset into the headset cradle. The host headset will hear a tone to accept the new headset. The host headset will click the "Answer/End" button.

3. Remove the guest headset from the host base. The headsets are now paired and ready to work together. This process can be repeated for an additional 2 headsets, for a total of 4 headsets on the same call.

4. The guest headset can be muted for listening purposes; simply unmute if necessary.

5. To end the conference/pairing feature, press the End button on the primary/host headset. It's that simple!

If you deploy corded headsets to your employees, you’ll want to explore options beyond traditional side by side training. Perhaps your current softphone solution offers listen-in type features that you can take advantage of for training purposes.

For questions about wireless headsets in the contact center environment, or suggestions for the best wireless headsets for your unique set-up, call our Headset Experts at 1-866-998-9991 or Chat us now!

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Bose Professional has new ANC headsets ready for work

8/27/2020 - 0 Comments

A familiar name in the audio world is now in the professional office headset space.


Bose Professional has introduced the 700 UC wireless headsets in 2 color choices: silver and black. The audio quality that you've come to expect from Bose, along with 11 levels of active noise cancellation, combine to position Bose Professional as a serious contender in the office space.

Audiophiles are most likely familiar with the Bose 700 headphones; this is the same fit, feel and look, with one key difference: the included pre-paired Bose USB Link dongle. The Link dongle is plugged into your PC or Mac, and then connects to the 700 UC headset via Bluetooth to seamlessly integrate with your UC software platforms. The 700 UC are certified for use with Microsoft Teams, Google Meet and more.

The boomless mic design has an adaptive four-microphone system, which isolates your voice from surrounding noise.

With 20 hours of battery life, active equalization technology for premier audio, and Conversation Mode to quickly tune into your environment, the Bose 700 UC headset is a great choice for Bose devotees and others.

Included with the 700 UC headset is a Bose USB Link dongle, audio cable, a USB charging cable and a hard-sided zippered carrying case for storage and travel.

For more detailed information about the 700 UC models, read this Bose Professional 700 UC Technical Spec sheet.

Contact our team of Headset Experts at 1-866-998-9991 or Chat us now to learn more about Bose 700 UC headsets.


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