One of our customers had a very good question for us, and we realized that others may be wondering the same thing:
Now that Jabra, Sennheiser, and Plantronics have all come out with new wireless headset options, will my existing EHS cable still work if I purchase one of the new headsets?
The short answer is, "Yes, as long as the new headset is the same brand as your old headset!"
And, as long as you are utilizing the same phone brand and model.
Here's why: (WARNING: Stop reading now if you aren't interested in the finer details of wireless headset remote answering).
EHS cables are built to be compatible with specific phone brands and models; as phone vendors release new phones, the headset manufacturers create compatible EHS cables.
EHS (Electronic Hook Switch) cables electronically connect to a wireless headset and phone. An EHS passes predefined signaling. Users can handle calls with the headset only, freeing them from remaining next to the phone. EHS cables provide a ring alert signal to your headset anytime your desk phone rings. It also allows you to answer and end calls right from your headset anywhere within your headset's range. EHS adapters eliminate the need for an old-school handset lifter. Yealink is one phone brand that manufactures its own EHS adapter, compatible with the various headset brands. We sell that as well!
Please note: If you switch headset brands, then you will need to also update your EHS cable to the new brand.
Plantronics has announced the Savi 710 and 720 wireless headsets are being withdrawn from production, with the last ship date April 29, 2019, and will be available until supplies last.
The recommended replacements are the new Plantronics Savi 8210 and 8220 DECT wireless headsets. Similar to the Savi 700s, the Savi 8200s offer triple connection to desk phone, PC and mobile phone. Some great features of the Savi 8200 series are the large leatherette ear cushions, comfort padded headband, and the Savi 8220 has Active Noise Canceling. Savi 8200 headsets offer 13 hours of talk time on a single charge. You can roam up to 590 feet (environment-dependent) from your PC for maximum freedom. And, convenient voice prompts notify you of mute status, roaming range limits and more.
We've seen EarPods, AirPods and wireless ear buds for fitness and everyday use ... but did you know that Jabra has engineered wireless ear buds for professionals working inside or outside the workplace? The Jabra Evolve 65t ear buds are equipped with microphones for superior conversation, and the included carrying case charges the ear buds on-the-go, while storing the USB dongle.
• UC version
• Microsoft-certified version • Passive Noise Canceling find your perfect fit with the three included sizes of ear tips (Small, Medium, Large)
• HearThrough Double press the multi-function button to hear the outside world without taking
off the earbud • 4 microphone array
• Up to 15 hours battery; 5 hours talk time
• Connects to PCs and mobile phones, simultaneously
• High quality
• One-touch access to digital assistants and voice commands
• Superior musical experience with Jabra Sound+ app integration
• MSRP: $329.00
Jabra Evolve 65t was named to Fox News' 10 Top Gadgets of 2018. This listing of top gadgets in each category, including phones, TVs, tablets and laptops, John Brandon of Fox News proclaimed the Evolve 65t sound as good - if not better - than wired earbuds and have the benefit of one-touch access to a voice assistant.
We realize that while this wearing style isn't for everyone, it will be great for those who are accustomed to ear buds and like the comfort and subtlety (there isn't an obvious "headset") that ear buds offer.
Call our Headset Experts today: 1-866-998-9991 to learn more about the Jabra Evolve 65t.
High-noise work environments can be intense. Whether it’s driving down the road in an 18-wheeler or working in a noisy warehouse – and other similarly loud environments – error-free communication and collaboration is challenging. Most of us are faced with colleague interruptions that impact productivity, but workers in high-noise environments are also faced with interruptions from equipment, or unconventional surroundings. Safety regulations in the workplace are progressively more restrictive and workers in high-noise environments have indicated that easy, hands-free group communication is of the utmost importance.
BlueParrott mobility-focused headsets are solving these challenges for people in a variety of industries: professional drivers, utility technicians, retail floor help, hotel housekeepers and concierge staff, and warehouse order pickers. BlueParrott, a leader in intelligent and rugged headsets, offers microphones with unrivaled noise-cancelling technology and deliver superior call quality in high-noise environments. These headsets connect to rugged smartphones, tablets and mobile computers, land mobile radios, handheld scanners, and other mobile devices.
Professional Truck Drivers
Professional truck drivers have preferred BlueParrott headsets for years.Strong and stable enough for life on the road, the wireless Bluetooth headsets feature long battery life and up to 24 hours of talk time (depending upon the headset). With hands-free call and text bans in effect around the U.S., drivers of all kinds – from local delivery drivers to Over-the-Road truckers – must use headsets for communicating.
Another recommended headset is new to the market: the B550-XT, the world’s first 100% hands-free headset. Simply by saying “Hello BlueParrott,” tell your headset to “Call” contacts within your phone’s Address Book. In addition, the C400-XT is a great choice for people who prefer a choice in wearing style: the C400-XT can be worn behind the neck (over the left or right ears), and over-the-head.
Field Service Workers
Construction workers, foremen, linemen, and others who work on job sites would all benefit from the use of these same headsets.
Retail and Hospitality Staff
The C400-XT is the perfect hands-free, Bluetooth-enabled headset for those who clean hotel rooms, concierge staff, and retail sales floor workers. Its discreet profile, and trio of wearing style options, offer some flexibility and customization.
Warehouse Operators and Order Pickers
The headset needed for these workers depends upon the picking device that’s being used, and so there are 2 categories for the warehouse worker: Corded or Bluetooth Wireless.
Corded headsets include the VR11, VR12, and VR12F, a freezer-rated headset for environments down to -22 degrees. These headsets have been “drop and tumble tested,” having been dropped 8.2 feet onto concrete across the operating temperature range, and tossed 500 times across approximately 3 feet for 1,000 hits.
If the connection type needed is Bluetooth, then these wireless headsets are recommended: B550-XT, B450-XT and C400-XT.
Supported by the latest in headset technology
Keep BlueParrott headsets updated (via USB) with the free software program, BlueParrott Updater. Install the BlueParrott Updater on your computer (either PC or Mac), and ensure your BlueParrott headset always has the latest features and functions. The BlueParrott Updater download is available free, here: BlueParrott Updater.
The BlueParrott App is available in Apple and Android versions, at no cost. If your headset has a Parrott Button, customize the operation of the Button within the app. The headset is configured out-of-the-box with the Parrott Button configured to mute, and will mute the microphone while both off or on a call.
There is a walkie-talkie feature as well. For all Parrott Button questions, refer to the Help page: Parrott Button How-To
Each headset is protected with a one-year warranty for peace of mind.
Contact our headset experts about BlueParrott headsets, today: 1-866-998-9991.
Jabra has announced that all variants in the Jabra Pro 9400 series of DECT wireless headsets are at their end of life date, and are no longer being manufactured as of October 2018. The Pro 9400 headsets will be sold for as long as stock is available.
Recommended Replacement: Jabra Engage Series
In its place, Jabra is recommending the Engage DECT wireless headsets. The Jabra Engage 65 and 75 Series includes a range of Stereo, Mono and Convertible models to enable an easy migration from the Pro 9400. The Jabra Engage Series is engineered to be the world’s most powerful professional range of wireless headsets. Utilizing new, exclusive technology that gives 3x better wireless density – while still maintaining excellent connection quality – Engage helps deliver better conversations to boost customer satisfaction.
The Engage series boasts better sounding calls, more talk time (up to 13 hours!), and better productivity because of the built-in busylights on each headset. Security features going beyond DECT security Step C providing enhanced protection against eavesdropping. A micro-USB charger in the base makes it easier to dock the headset correctly in one simple action and ensure it is charging. With the fast charge feature, you can power the headset to 40% in just 30 minutes. If the battery gets critically low during a call, Jabra Engage can also be charged using a standard wall
charger while you are still on the call.
What is the difference between Engage 65 and Engage 75? Engage 65 connects to desk phones and PCs, and buttons on the base unit are intuitive and easy to use. Engage 75 headsets can connect to five devices simultaneously: 2 USB devices (softphone and/or desk phone), 2 Bluetooth devices and 1 analog desk phone. The base unit is touchscreen.
New to the Engage series are the Convertible models with a smaller ear speaker and 3 included wearing styles: ear hook, neckband and headband. The Convertible model is available in both Engage 65 and Engage 75 variants.