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Showing posts tagged: Wireless

Stay Connected in High Noise Environments with BlueParrott Headsets

12/11/2018 - 0 Comments

Tough work environments require tough headsets


High-noise work environments can be intense. Whether it’s driving down the road in an 18-wheeler or working in a noisy warehouse – and other similarly loud environments – error-free communication and collaboration is challenging. Most of us are faced with colleague interruptions that impact productivity, but workers in high-noise environments are also faced with interruptions from equipment, or unconventional surroundings. Safety regulations in the workplace are progressively more restrictive and workers in high-noise environments have indicated that easy, hands-free group communication is of the utmost importance.

BlueParrott mobility-focused headsets are solving these challenges for people in a variety of industries: professional drivers, utility technicians, retail floor help, hotel housekeepers and concierge staff, and warehouse order pickers. BlueParrott, a leader in intelligent and rugged headsets, offers microphones with unrivaled noise-cancelling technology and deliver superior call quality in high-noise environments. These headsets connect to rugged smartphones, tablets and mobile computers, land mobile radios, handheld scanners, and other mobile devices.

Professional Truck Drivers

Professional truck drivers have preferred BlueParrott headsets for years. Strong and stable enough for life on the road, the wireless Bluetooth headsets feature long battery life and up to 24 hours of talk time (depending upon the headset). With hands-free call and text bans in effect around the U.S., drivers of all kinds – from local delivery drivers to Over-the-Road truckers – must use headsets for communicating.

Some of the top choices for drivers are B450-XT, B350XT and the B250-XT or B250-XTS.

Another recommended headset is new to the market: the B550-XT, the world’s first 100% hands-free headset. Simply by saying “Hello BlueParrott,” tell your headset to “Call” contacts within your phone’s Address Book. In addition, the C400-XT is a great choice for people who prefer a choice in wearing style: the C400-XT can be worn behind the neck (over the left or right ears), and over-the-head.


Field Service Workers

Construction workers, foremen, linemen, and others who work on job sites would all benefit from the use of these same headsets.

Retail and Hospitality Staff

The C400-XT is the perfect hands-free, Bluetooth-enabled headset for those who clean hotel rooms, concierge staff, and retail sales floor workers. Its discreet profile, and trio of wearing style options, offer some flexibility and customization.


Warehouse Operators and Order Pickers

The headset needed for these workers depends upon the picking device that’s being used, and so there are 2 categories for the warehouse worker: Corded or Bluetooth Wireless.

Corded headsets include the VR11, VR12, and VR12F, a freezer-rated headset for environments down to -22 degrees. These headsets have been “drop and tumble tested,” having been dropped 8.2 feet onto concrete across the operating temperature range, and tossed 500 times across approximately 3 feet for 1,000 hits.

If the connection type needed is Bluetooth, then these wireless headsets are recommended: B550-XT, B450-XT and C400-XT.

Supported by the latest in headset technology

Keep BlueParrott headsets updated (via USB) with the free software program, BlueParrott Updater. Install the BlueParrott Updater on your computer (either PC or Mac), and ensure your BlueParrott headset always has the latest features and functions. The BlueParrott Updater download is available free, here: BlueParrott Updater.

The BlueParrott App is available in Apple and Android versions, at no cost. If your headset has a Parrott Button, customize the operation of the Button within the app. The headset is configured out-of-the-box with the Parrott Button configured to mute, and will mute the microphone while both off or on a call.

There is a walkie-talkie feature as well. For all Parrott Button questions, refer to the Help page: Parrott Button How-To

Each headset is protected with a one-year warranty for peace of mind.

Contact our headset experts about BlueParrott headsets, today: 1-866-998-9991.

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Jabra Pro 9400 Series Headsets Have Been Discontinued

11/7/2018 - 0 Comments
Jabra has announced that all variants in the Jabra Pro 9400 series of DECT wireless headsets are at their end of life date, and are no longer being manufactured as of October 2018. The Pro 9400 headsets will be sold for as long as stock is available.

Recommended Replacement: Jabra Engage Series

In its place, Jabra is recommending the Engage DECT wireless headsets. The Jabra Engage 65 and 75 Series includes a range of Stereo, Mono and Convertible models to enable an easy migration from the Pro 9400. The Jabra Engage Series is engineered to be the world’s most powerful professional range of wireless headsets. Utilizing new, exclusive technology that gives 3x better wireless density – while still maintaining excellent connection quality – Engage helps deliver better conversations to boost customer satisfaction.

The Engage series boasts better sounding calls, more talk time (up to 13 hours!), and better productivity because of the built-in busylights on each headset. Security features going beyond DECT security Step C providing enhanced protection against eavesdropping. A micro-USB charger in the base makes it easier to dock the headset correctly in one simple action and ensure it is charging. With the fast charge feature, you can power the headset to 40% in just 30 minutes. If the battery gets critically low during a call, Jabra Engage can also be charged using a standard wall charger while you are still on the call.

What is the difference between Engage 65 and Engage 75? Engage 65 connects to desk phones and PCs, and buttons on the base unit are intuitive and easy to use. Engage 75 headsets can connect to five devices simultaneously: 2 USB devices (softphone and/or desk phone), 2 Bluetooth devices and 1 analog desk phone. The base unit is touchscreen.

Pro 9400 ModelEngage Model
Pro 9470 — No longer in stock!Engage 75 Mono
Pro 9465 DuoEngage 75 Stereo
Pro 9460 DuoEngage 75 Stereo
Pro 9460 Mono — No longer in stock!Engage 75 Mono
Pro 9450 DuoEngage 65 Stereo
Pro 9450 Midi Boom MonoEngage 65 Mono
Pro 9450 Flex Boom MonoEngage 65 Mono


New to the Engage series are the Convertible models with a smaller ear speaker and 3 included wearing styles: ear hook, neckband and headband. The Convertible model is available in both Engage 65 and Engage 75 variants.

We will continue to sell accessories for the Pro 9400 series, especially the popular replacement battery kit.

Call our headset experts today for assistance in choosing the best Jabra wireless headset for you: 1-866-998-9991.

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Plantronics Savi 8220 is 1st Wireless ANC Designed for Desk Phones

10/16/2018 - 0 Comments
Noisy open offices can lead to unproductive and stressed-out employees ... and, unfortunately, this work environment is prevalent. Organizations should look to headsets as tools to bridge the gap and increase productivity in the workplace. Headsets must meet the needs of employees (who need headsets that are comfortable, convenient, and cancel background noise) and their customers (who need clear conversations, every time they call) to achieve organizational goals.

Plantronics' newest DECT wireless headset series, the Savi 8200, has been built for the human experience. The Savi 8220 features active noise canceling (ANC) that blocks out background noise so you can always stay focused on what’s important. This is the first headset on the market that's designed with ANC for desk phones! And, to further enhance collaboration and communication, these headsets also connect to PCs and mobile phones/tablets. Count on Plantronics technology for rich, people-first collaboration experiences so good that ideas can be shared and heard—wherever, whenever and however they happen.

With the noise-canceling mic, you’ll sound your best even in noisy environments. For the most sensitive environments, you can turn up noise canceling with the close conversation limiting feature (configurable in Plantronics Hub, free download here) for additional privacy. The mic boom is flexible, allowing for optimal placement: two finger widths away from the corner of the user's mouth.



Top Features of the Savi 8220:

*Active Noise Canceling
*UC and Microsoft certified versions
*Conference up to 4 headsets to 1 base unit - great for training in contact centers and also conference calls
*Connect 2 devices together, for conferencing between PC to desk phone; or mobile phone to PC
*13 hours of talk time!
*Ringer on the base (can be disabled, if needed)
*Large leatherette ear cushions and padded leatherette headband
*Roam up to 590 feet away from the base (this depends upon physical environment)
*DECT Security certified: uses the latest standards in DECT wireless security





The Savi 8200 also comes in a single-ear variant, which does not have ANC. And, just like the Savi 8220 headsets, the Savi 8210 comes in UC and Microsoft versions for every user environment.

Is it time to reassess headsets at your organization? Are you looking for high quality professional headsets with superior sound?

Take a look at the Plantronics Savi 8200 headsets, and call one of our headset experts today: 1-866-998-9991.

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Is Excessive Sitting the New Health Epidemic?

10/10/2018 - 0 Comments

It’s a scientific fact that leading a sedentary lifestyle can be harmful to one’s health.

The job category of “knowledge worker” – people who handle information as their job – can be considered sedentary, where employees remain seated and desk-bound for 8 or more hours each day. This does not include their commute time to the job … which could be an hour or more each way. Your job (and the time it takes to get there) just may be harming you!

What are the harmful effects of inactivity?

According to an article on the Australian government health department web site, some hazards associated with sitting all day include:
  1. Weakened legs and gluteals, which could lead to falls, and strains when exercising
  2. Weight gain
  3. Hips and back – hip flexor muscles shortened, leading to problems in hip joints; sitting for extended periods of time can cause problems in your back, especially if you have poor posture
  4. Anxiety and depression
  5. Cancer, heart disease, diabetes
  6. Varicose veins, Deep vein thrombosis
  7. Stiff neck and shoulders
In the United States, it’s estimated that 86 percent of workers have desk jobs. This sitting epidemic could be a national health crisis! So, what can be done about this?

The current official U.S.-government issued Physical Activity Guidelines, in place since 2008, says that adults (classified as ages 18-64) who are physically active are less likely to develop chronic diseases than adults who aren’t active – regardless of gender or ethnicity. The Office of Disease Prevention and Health Promotion reports that the worst thing to do is to avoid activity – any physical activity is better than none, and has health benefits.

Aerobic activity is best for substantial health benefits. Each week, strive for at least 150 minutes (2 hours, 30 minutes) of moderate-intensity aerobic physical activity (brisk walking, ballroom dancing, doubles tennis, water aerobics); or, 75 minutes (1 hour, 15 minutes) of vigorous-intensity aerobic physical activity (jogging, singles tennis, jumping rope, aerobic dancing or swimming laps); or a combination of these activities. Doing more than these recommended amounts each week leads to even greater health benefits.

At least twice a week, muscle-strengthening activities that are moderate or high intensity and involve all major muscle groups should be completed. This is defined as lifting weights or using resistance bands. Why is strength training recommended? It protects bone health and muscle mass, makes you stronger and fitter, keeps weight off for good, burns more calories, and helps with balance, coordination and posture — to name a few of the benefits.

New government guidelines are expected to be published by the end of 2018.

Of course, these activities will happen either before or after work; however, it is still possible to incorporate physical activity into even the most sedentary of desk jobs.

Tips to Keep Your Office in Shape:
* Take the stairs instead of the elevator

* Walk over and talk to co-workers, rather than sending an email

* Exercise on your lunch break

* Organize “walking meetings”

* Use a wireless headset and walk around the office while on calls

* Park your car in a far away spot to get extra steps to the building; or, ride your bike or walk to work.





Enjoy this quick Sennheiser video about how to get your office in shape (we particularly like the chair lifts!)


Get moving on your job today – even if you are one of the approximately 86 percent of the U.S. workers who sit all day – be creative and find ways to incorporate movement in your daily routine.



Sources:
Victoria State Government Better Health Channel: The dangers of sitting: why sitting is the new smoking
ODPHP: Guidelines for Adult Activity
U.S. News and World Report: Are you suffering from sitting disease?
Everyday Health: 7 Ways Strength Training Boosts Your Health and Fitness

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Sennheiser D 10 Wireless Headsets Now at a Lower Price!

5/3/2018 - 0 Comments
Sennheiser has lowered pricing on their single-connection wireless headsets, and it's time to take a closer look at this series.
The streamlined design of the Sennheiser D 10 wireless DECT headsets makes no compromises when it comes to exceptional sound. Its single connectivity to either a desk phone or softphone/PC makes it easy to "plug and play" ... simply roll out and manage — the perfect headset solution for all sizes of companies. D 10 puts the freedom of a wireless solution within reach of even more everyday users.

Why Wireless?


We recommend wireless headsets for businesses and contact centers alike, for several reasons.

The freedom that a wireless headset allows — such as leaving your desk to grab a file, consult a colleague, or pick up a product from a product table to provide customer support — can all be accomplished while helping customers during the phone call. Placing someone on hold for extended periods of time is no longer necessary!

Another benefit of using wireless headsets is the conferencing feature. Did you know that you can conference up to three additional wireless headsets to the same base unit, for a total of four users on the same call? Wow! No cords are necessary; the process is a simple docking on the main base unit during an active call, accept the additional headset(s) and boom! You're on the call. To end the conferencing feature, simply end the call and turn off all of the headsets.

The headset comes with two wearing styles: ear hook and over-the-head band. A neckband is also available, as an additional purchase. Please note, the click-on adapter from the HSA 20 accessory kit is needed for mounting the headset to the neckband.

D 10 comes in 3 variants:
  1. D 10 PHONE connects to desk phones. An EHS cable or handset lifter can be added to the order, so that you can answer and end calls away from your desk. Which one you need depends upon your desk phone; contact us and we can help determine what you need for remote answer capabilities.
  2. D 10 USB connects to a PC or laptop. Sennheiser software can be used to upgrade the headset firmware, which is available at no charge. The Software Updater can be found on Sennheiser web site; scroll to the Download End User version.
  3. D 10 USB ML connects to a PC or laptop and is the Microsoft-certified headset for Skype for Business/Lync. It is fully compatible with the Microsoft platforms.
With this new lower pricing, wireless headsets are a cost-effective option! The D 10 series from Sennheiser has a lot to offer — at a great price. Contact us today!

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