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November 23rd, 2020 • 0 Comments
The new company name, Poly, is the result of Plantronics and Polycom joining together. Poly, which means “many,” leverages the legendary audio and video expertise of Plantronics and Polycom and its breadth of smart endpoints that connect across and between unified communications platforms to reduce the distractions, complexity, and distance in the modern workspace.
All of these Blackwire headsets offer a two-year warranty, connect via USB or USB-C (learn about the latest USB connection type, here); and most come with carrying cases for storage and protection during travel. The Certified for Microsoft Teams headsets seamlessly integrate with Teams and offer headset control functionality. They also meet the Microsoft Teams Open Office certification levels.
If you're working from home and need to block out the sound of family members moving around you, the technology in Blackwire 8225 headsets have you covered. The noise-canceling microphone with Acoustic Fence technology puts you in a quiet office, even if you are not. Hybrid Active Noise Canceling (ANC) makes it easy to escape the noise around you: there are three ANC settings (toggle between Off, Mid, and High levels on the side of the call controller), that help you create the best quiet zone.
This is a comfortable headset. The padded headband has soft leatherette ear cushions, with adjustable headband and 180-degree pivoting speakers to easily fit all users. We also like the status indicators (busylights) in the ear speakers that alert others when you are on a call. These two LED indicators keep you distraction free.
Blackwire 8225 USB-A
Blackwire 8225 USB-A Certified for Microsoft Teams
Blackwire 8225 USB-C
Blackwire 8225 USB-C Certified for Microsoft Teams
These headsets have a unique boomless mic design: the first of its kind in the corded headset market. As collaboration increasingly takes place via video, there was demand for a professional corded headset with a boomless mic. It is extremely important to wear the headset with the "R" ear speaker on your right ear, because the microphones are built into the front of the headset's speakers, creating a four-microphone array for best voice pick-up.
The 7225 headsets offer Active Noise Canceling that can be activated when needed. When you need to quickly listen in to your surroundings, push the red Open Mic button found on the bottom of the left ear speaker; and then press it again to return to your quiet headset. Another unique feature in the new Blackwire 7225 headsets: rather than an in-line call controller, all audio and media controls are on the ear speakers.
Blackwire 7225 USB White
Blackwire 7225 USB Black
Blackwire 7225 USB-C White
Blackwire 7225 USB-C Black
5200 SeriesBlackwire 5200 headsets also offer excellent sound - both inbound and outbound - with a flexible mic boom featuring noise-cancelling, so background noises aren't transmitted to your callers. Listening to music is an enjoyable experience with this headset, too.The duo headsets offer a comfortable "sling" metal headband; both mono and duo have large ear cushions made of ultra soft leatherette wrapped around memory foam. This headset is a dream for all-day wearing comfort! All of the variants connect to both USB/USB-C and 3.5mm, which unplugs from the in-line call controller.
Blackwire 5210 USB and 3.5mm
Blackwire 5210 USB-C and 3.5mm
Blackwire 5220 USB and 3.5mm
Blackwire 5220 USB-C and 3.5mm
3200 SeriesBlackwire 3200 headsets are the entry into the Blackwire world. These are great headsets, and there is some variety within the 3200 line: all of these headsets are available in either USB or USB-C variants; the Blackwire 3215 and 3225 have the additional 3.5mm connection for mobile phone and tablet use. The foam ear cushions on the 3210 and 3220 are lightweight and breathable. The ear cushions for the 3215 and 3225 are leatherette and fold flat for placement in the included carry case.
Blackwire 3210 USB
Blackwire 3210 USB-C
Blackwire 3220 USB
Blackwire 3220 USB-C
Blackwire 3215 USB and 3.5mm
Blackwire 3215 USB-C and 3.5mm
Blackwire 3225 USB and 3.5mm
Blackwire 3225 USB-C and 3.5mm
No matter which Blackwire headset you choose, we recommend that you download the free Plantronics Hub software. There are downloads for both Windows and Mac operating systems. Hub software allows you to customize settings and get visible status of your Plantronics audio device on your desktop. It also pushes out firmware updates to keep your headset always up-to-date.
If you're ready for a new Blackwire headset, contact us and we'll help you determine the best Blackwire headset for your unique needs.
November 3rd, 2020 • 0 Comments
To limit virus spread, the CDC recommends limited face-to-face contact. As people return to the office, the CDC-recommended social distancing, also called “physical distancing,” (keeping a safe space between yourself and other people who are not from your household) is in effect. To practice this distancing, workers must stay at least 6 feet (about 2 arms’ length) from others.
For call centric employees, side by side training is a necessity; yet, how can we accomplish this in the office, at a safe distance?
Fortunately, the technology in most DECT wireless headsets allows "call conferencing" between units. This is a great feature that allows employees to drop into calls for training or conference call purposes, with minimal contact.
Call training is easy — and safe — when you use wireless headsets.Here's how:
1. Remove the primary/host headset from the base.
2. Drop the secondary/guest headset into the headset cradle. The host headset will hear a tone to accept the new headset. The host headset will click the "Answer/End" button.
3. Remove the guest headset from the host base. The headsets are now paired and ready to work together. This process can be repeated for an additional 2 headsets, for a total of 4 headsets on the same call.
4. The guest headset can be muted for listening purposes; simply unmute if necessary.
5. To end the conference/pairing feature, press the End button on the primary/host headset. It's that simple!
If you deploy corded headsets to your employees, you’ll want to explore options beyond traditional side by side training. Perhaps your current softphone solution offers listen-in type features that you can take advantage of for training purposes.
For questions about wireless headsets in the contact center environment, or suggestions for the best wireless headsets for your unique set-up, call our Headset Experts at 1-866-998-9991 or Chat us now!
September 28th, 2020 • 0 Comments
Certified for Microsoft Teams and Zoom, Jabra PanaCast works with all UC platforms.
Be confident that teachers can connect, with whatever equipment they are using; it is plug-and-play by bringing your own laptop. You can add on a hub or dock that also connects speaker, TV, power and internet, for a simple one-cable user interface. It has an integrated mounting bracket and a standard 1/4"-20 thread that can be used on a tripod; a wall mount and table stand are available as additional purchases.
Teachers will appreciate the 180° Panoramic view. They can take full advantage of white boards, teaching aids, and the space in the classroom to move around and keep students engaged. The PanaCast is reasonably priced ($695 MSRP) and offers a 2-year warranty.
When you combine the Jabra PanaCast with a Jabra Speak 750 speakerphone, it's an optimal video and audio experience that's like a face-to-face class.
In this video below, Gina Spencer, a member of the Jabra Collaboration Team, provides a brief overview of just some of the many benefits the PanaCast can offer to your classroom.
To schedule a one-on-one demo of the Jabra PanaCast, contact our Customer Care Team at 1-866-998-9991.
August 27th, 2020 • 0 Comments
A familiar name in the audio world is now in the professional office headset space.
Bose Professional has introduced the 700 UC wireless headsets in 2 color choices: silver and black. The audio quality that you've come to expect from Bose, along with 11 levels of active noise cancellation, combine to position Bose Professional as a serious contender in the office space.
Audiophiles are most likely familiar with the Bose 700 headphones; this is the same fit, feel and look, with one key difference: the included pre-paired Bose USB Link dongle. The Link dongle is plugged into your PC or Mac, and then connects to the 700 UC headset via Bluetooth to seamlessly integrate with your UC software platforms. The 700 UC are certified for use with Microsoft Teams, Google Meet and more.
The boomless mic design has an adaptive four-microphone system, which isolates your voice from surrounding noise.
With 20 hours of battery life, active equalization technology for premier audio, and Conversation Mode to quickly tune into your environment, the Bose 700 UC headset is a great choice for Bose devotees and others.
Included with the 700 UC headset is a Bose USB Link dongle, audio cable, a USB charging cable and a hard-sided zippered carrying case for storage and travel.
For more detailed information about the 700 UC models, read this Bose Professional 700 UC Technical Spec sheet.
Contact our team of Headset Experts at 1-866-998-9991 or Chat us now to learn more about Bose 700 UC headsets.
August 4th, 2020 • 0 Comments
This is a single-connection corded headset — USB-A or USB-C — a change from the previous Evolve 40 series which offered an additional 3.5mm jack. Also missing: the inline call controller, because all controls have moved to the ear speakers for an elegant way to control volume, answer and end calls, forward music tracks, and more.
Notable features•Mute calls by moving the boom arm up, or down to unmute or answer call.
•The 360° busylight on both earcups is visible from all angles, acting as a do-not-disturb sign and protecting your focus.
•Advanced digital chipset.
•Motion sensors detect when headset is not being worn and automatically enables LED notification prompts.
•Powerful 40mm speakers deliver richer sound for a more immersive audio experience.
•3-microphone technology for outstanding call performance.
•The noise-isolating design from the 40mm ear speakers provides for improved focus in noisy surroundings.
•An included soft pouch perfect for storage and protecting the headset on-the-go.
Keep headsets updated, and personalize headset settings, with the free Jabra Direct software. Simply download Jabra Direct to your computer; it will run in the background, and notify you if updates are available for the headset.
Available in both mono and duo options, as well as UC (compatible with leading UC vendors such as Zoom, Jabber, and more) and Microsoft Teams-certified variants, the Evolve2 40 has a lot to offer, at a decent price: MSRP is $139.00 for duo ear, and $129.00 for mono ear versions. And, a two-year warranty gives you peace of mind.
View all of the Evolve2 40 headsets here: Evolve2 40
Not sure which Evolve2 40 you need?
Contact our Headset team at 1-866-998-9991 or Chat us now!