Avcomm Solutions

There were 9 posts tagged: Wireless Headsets

Remote health care with a human touch: Improve patient satisfaction with outstanding calls

February 16th, 2021  •   0 Comments

Health care in the age of technology



With the recent boom in virtual health care, the need for outstanding technology solutions that keep patients and health care practitioners connected has never been greater.

As remote health care becomes more widely available, technology has a key role to play in ensuring these virtual services are at a consistently high standard. The right devices keep health care workers connected, both to their patients and to each other. With 90% of people believing that remote health care is as good or better than traditional services, there’s never been a better time to ensure that the technology you’re using to deliver remote health care options is the best that it can possibly be, specifically audio and video solutions.

We recommend the Jabra devices, designed to bring a natural human touch to these interactions. From the immersive 180° video you get with Jabra PanaCast, to the world-leading professional-grade audio of Jabra Evolve2 65 headsets, and the outstanding 2-way audio of the Jabra Speak 750, there’s a product that’s perfect for protecting the genuine human connection that’s so vital to healthcare interactions.

And that’s exactly where Avcomm Solutions comes in. As a Jabra Premium Partner, we are uniquely positioned to provide product recommendations, special pricing, and support after purchase, to ease your transition into professional grade audio and video communication devices. Our team provides specialized recommendations to each customer, for the best set-ups possible. Whether you need cameras, headsets, or speakerphones, we will configure the best devices for your needs.

Contact us at 1-866-998-9991 or Chat us now.

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Trade in old headsets for new money

January 22nd, 2020  •   0 Comments

Don't throw out your broken old headsets ... instead, turn your trash into cash and take advantage of the generous Trade-In Program from Jabra and VXi.

Here's how it works:
For each corded headset traded in, receive $10 on the purchase of a new Jabra corded headset. This is good for all purchases of corded Jabra headsets, excluding purchases of the UC Voice series, Biz 1500 series, or Evolve 20/30 headsets. Receive a $5 rebate toward purchase of VXi corded headsets.

For each wireless headset, get $20 toward the purchase of a new Jabra wireless headset. Purchase any wireless headset from the Pro 900 series, Motion Office, Evolve or Engage series. Receive a $10 rebate toward purchase of VXi Reveal Pro Office or V200 wireless headsets.

Once you purchase your new headsets, fill out the Claim Form and then send the number of headsets specified on the form to GN Netcom, the parent company of Jabra and VXi. This address is for all claims submitted in the United States:

GN Audio Service Center c/o Flex
6380 East Holmes Road
Memphis, TN 38141

Jabra will email you a copy of your completed Claim Form which must be included in the box with your trade-ins, as well as proof of purchase (invoice) for the new Jabra headsets. Jabra estimates that rebate checks are sent within 4-6 weeks upon receipt of all of the items above.

You might as well garner treasure from your trash in the form of rebates with Jabra and VXi's Trade-In Program. Are you ready to learn more about this fantastic offer? Contact our headset specialists at 1-866-998-9991. Don't wait! This offer ends December 31, 2020, and all claims must be submitted by January 15, 2021.

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Sennheiser premium wireless headsets: An overview

January 20th, 2020  •   0 Comments

Wireless headsets by Sennheiser offer iconic design, all-day comfort and legendary Sennheiser sound. They allow you to move around freely and stay connected so that you can keep working — wherever you are. And you can count on clear sound even in the busiest work environment, both in and out of the office. The 2-year warranty from Sennheiser is twice as long as competitor warranties on wireless headsets, giving you peace of mind.

You have options with Sennheiser wireless headsets. A few of the choices: mono or duo ear; noise-cancelling or ultra noise-cancelling microphones; a variety of wearing styles (over the head, behind the neck and over the ear); and various connection methods. If you're not sure exactly what you need, we're here to help! A few simple questions will narrow the choices and you will be using your wireless headset in no time flat!

Connect to: Desk Phone, PC, Mobile Phone and Tablet

SDW 5016, SDW 5036 and SDW 5066 offer the convenience of triple connectivity. This is a new capability from Sennheiser, which is now offered thanks to the SDW 5000 series, a truly future-proof, flexible, and collaborative experience. High density wideband mode ensures high quality sound that accomodates high density work environments. Busylights on the headsets, fast charging (50% battery in 30 minutes), and up to 590 feet range (dependent upon environment) are just some of the reasons to take a look at the SDW 5000 series. They are certified for Microsoft, and optimized for major UC platforms. Pioneering voice detection technology and the two-microphone system give exceptional sound and voice clarity. Manage calls from the base station or the headset. Enhanced security features keep conversations confidential: 128 bit encryption and Sennheiser Protected Pairing ensures that sensitive data stays secure. The entire SDW 5000 series is DECT-security certified.

SDW 5016 is the convertible model. In busy office environments, where you may be wearing your headset all day long, the flexibility of changing wearing style can enhance long-term comfort. The FlexFit wearing style system offers the choice between a headband, ear hook or neckband solution for the perfect customized fit. All three wearing styles are included in the box.

SDW 5036 and SDW 5066 are the mono and duo versions. The leatherette ear cushions adjust to the wearer; both side to side and up and down. The headband has a comfortable rubber piece at the top. Note: the SDW base station works with all SDW 5000 headsets.

To learn more about the SDW 5000 series, Sennheiser has provided additional resources on YouTube, with this SDW 5000 Series Playlist. These helpful videos include how to assemble and wear the various wearing styles; how to make and transfer calls, and and how to connect difference devices. Watch this video for a helpful overview of the SDW 5000 series:



Connect to: Desk Phone and PC

There are several great choices in this business office category: SD Pro 1 ML, SD Pro 2 ML, SD Office ML, SDW 5015, SDW 5035, and SDW 5065.

The SDW 5015 (convertible), SDW 5035 (mono) and SDW 5065 (duo) from the new SDW 5000 series connect to both desk phones and PCs. If, after having one of these headsets for a while, you decide that you want enhanced connectivity to mobile, a Sennheiser USB dongle can be purchased.

SD Pro 1 ML is a single-ear headset. Switch between desk phone and PC with a simple touch on the base station. The extended wireless range allows for conversation in a radius up to 180 feet, and within line of sight, up to 590 feet away from the base.

SD Pro 2 ML headset is the duo ear model. The supple leatherette ear cushions and adjustable headband give this headset a premium fit and feel, and the flexible mic boom with ultra noise-cancelling can be adjusted for best proximity to the mouth for excellent sound quality.

SD Office ML has a FlexFit wearing style system with 3 wearing choices: headband, and earhook; a neckband is available for additional purchase. The fixed mic boom is noise-cancelling and filters out background noise.

The SD models let you answer and end calls, mute, and adjust the volume directly on these headsets. The headsets offer up to 8 hours talk time in wideband sound mode and 12 hours in narrowband mode. Proprietary technology includes HD Voice Clarity for natural wideband sound, and ActiveGard, hearing protection against acoustic shock. The headsets are interchangeable on the same base, to conference up to 4 headsets to the same base station!

Connect to: Smartphone and Tablet

The Presence Grey Business is a traditional Bluetooth headset, with incredible noise-cancelling. Callers won't know you're in the middle of a busy conference hall. We tested the excellent noise-cancelling of the Presence in a busy conference expo hall!

MB Pro 1 and MB Pro 2 offer the stability of a headband, and a single Bluetooth connection to smartphones and tablets. A comfortable headband and soft leatherette ear cushions have a professional polish, and accomplish all the same tasks as the Presence - just with a different look. The office worker who makes most of their calls on their smartphones may appreciate the MB Pro 1 and MB Pro 2.

The MB (Mobile Business) Pro series is the first to offer Room Experience technology, which reduces listener fatigue by giving all-day headset users the impression they are having a conversation with a person in the same room. This realistic sound provides a more natural and comfortable listening experience with less stress in noisy environments.

Connect to: Smartphone, Tablet and PC

For those who need the Bluetooth connection and a USB connection to PC, there are plenty of choices in this category. The MB Pro 1 UC ML and MB Pro 2 UC ML versions are a traditional headband style. If you prefer the smaller profile of the Presence, the Presence Grey UC is what you need.

To focus on work, and not on distracting background noises, the MB 660 MS has large ear cups with Active Noise Cancelling. By constantly monitoring the background environment for noise, Sennheiser’s NoiseGard hybrid adaptive ANC technology seamlessly adjusts the level of noise reduction in your headset. This unique technology enables you to take control of your sound environment, so you can have a productive, disruption-free workspace. While there is no microphone boom, the MB 660s offer triple digital mics with Advanced Own Voice Detecting, WindSafe and Speak Focus technology for clear conversation. A hard-sided carry case is included for easy travel.

MB 360 UC also has a boomless mic design, with two digital noise-canceling microphones. ANC reduces background noise to increase focus on your work. The MB 360 UC has a unique robust, foldable headband design and soft-sided pouch for storage and travel.

Connect to: PC

Out of the box, the D 10 headsets come with over-the-head and ear hook wearing styles; a behind-the-neck band is available as an additional purchase. These headsets feature a built-in ringer with a choice of three ringtones and adjustable ring volume. Noise-canceling microphones and fast recharging: up to 50% of the battery in 20 minutes, also make these headsets a good choice for a single connection headset. Connect to PC-only with the D 10 USB ML.

Connect to: Desk Phone

The D 10 Phone headset offers the same features as its USB variant, listed above, and connects to desk phones only.

While this may seem overwhelming, with a few basic questions, we are able to narrow down the best Sennheiser wireless headset for the environment and user profile. Give us a call and we can assist you in your decision-making at 1-866-998-9991!

Check out this snapshot overview of Sennheiser wireless products, below:

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Is Excessive Sitting the New Health Epidemic?

October 10th, 2018  •   0 Comments


It’s a scientific fact that leading a sedentary lifestyle can be harmful to one’s health.

The job category of “knowledge worker” – people who handle information as their job – can be considered sedentary, where employees remain seated and desk-bound for 8 or more hours each day. This does not include their commute time to the job … which could be an hour or more each way. Your job (and the time it takes to get there) just may be harming you!

What are the harmful effects of inactivity?

According to an article on the Australian government health department web site, some hazards associated with sitting all day include:
  1. Weakened legs and gluteals, which could lead to falls, and strains when exercising
  2. Weight gain
  3. Hips and back – hip flexor muscles shortened, leading to problems in hip joints; sitting for extended periods of time can cause problems in your back, especially if you have poor posture
  4. Anxiety and depression
  5. Cancer, heart disease, diabetes
  6. Varicose veins, Deep vein thrombosis
  7. Stiff neck and shoulders
In the United States, it’s estimated that 86 percent of workers have desk jobs. This sitting epidemic could be a national health crisis! So, what can be done about this?

The current official U.S.-government issued Physical Activity Guidelines, in place since 2008, says that adults (classified as ages 18-64) who are physically active are less likely to develop chronic diseases than adults who aren’t active – regardless of gender or ethnicity. The Office of Disease Prevention and Health Promotion reports that the worst thing to do is to avoid activity – any physical activity is better than none, and has health benefits.

Aerobic activity is best for substantial health benefits. Each week, strive for at least 150 minutes (2 hours, 30 minutes) of moderate-intensity aerobic physical activity (brisk walking, ballroom dancing, doubles tennis, water aerobics); or, 75 minutes (1 hour, 15 minutes) of vigorous-intensity aerobic physical activity (jogging, singles tennis, jumping rope, aerobic dancing or swimming laps); or a combination of these activities. Doing more than these recommended amounts each week leads to even greater health benefits.

At least twice a week, muscle-strengthening activities that are moderate or high intensity and involve all major muscle groups should be completed. This is defined as lifting weights or using resistance bands. Why is strength training recommended? It protects bone health and muscle mass, makes you stronger and fitter, keeps weight off for good, burns more calories, and helps with balance, coordination and posture — to name a few of the benefits.

New government guidelines are expected to be published by the end of 2018.

Of course, these activities will happen either before or after work; however, it is still possible to incorporate physical activity into even the most sedentary of desk jobs.

Tips to Keep Your Office in Shape:
* Take the stairs instead of the elevator

* Walk over and talk to co-workers, rather than sending an email

* Exercise on your lunch break

* Organize “walking meetings”

* Use a wireless headset and walk around the office while on calls

* Park your car in a far away spot to get extra steps to the building; or, ride your bike or walk to work.





Enjoy this quick Sennheiser video about how to get your office in shape (we particularly like the chair lifts!)


Get moving on your job today – even if you are one of the approximately 86 percent of the U.S. workers who sit all day – be creative and find ways to incorporate movement in your daily routine.



Sources:
Victoria State Government Better Health Channel: The dangers of sitting: why sitting is the new smoking
ODPHP: Guidelines for Adult Activity
U.S. News and World Report: Are you suffering from sitting disease?
Everyday Health: 7 Ways Strength Training Boosts Your Health and Fitness

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Which Wireless Headsets Have Field-Replaceable Batteries?

May 2nd, 2017  •   0 Comments

Wireless headsets are one of the most important tools on your desk at work. The ability to multitask is a requirement today, as phone calls and simultaneous computer data entry are a must for most jobs. When you consider the need for quick team collaboration or consultation, access to the local printer, or the capability to simply get up and stretch, everyone should have a wireless headset.

Wireless headsets connect to desk phones, PCs and smart phones/tablets. Many even offer numerous connection points, eliminating the need for multiple headsets. They come with a variety of wearing styles, and of course, a variety of price ranges. The most economic headset may not be the right headset for your needs, so it's important to think through the use of the headset, the environment where it will be used, and more.

One of the best features of a wireless headset we believe is the convenience of changing the battery. When we refer to a “field replaceable battery” we mean one that you, as the user, can change out yourself. It does not require the entire headset piece to be sent into the manufacturer for replacement. Why is this important? After about 2 years, the battery will degrade and you may notice a decrease in its talk time. You may also experience staticky calls, a microphone that won't "talk" anymore, or calls that drop for no reason. These are just some of the scenarios that could be battery-related, and are definitely worth checking into.

The cost of a replacement battery runs anywhere from $15-$35, depending upon the brand and model of your headset.

Here’s a quick reference to help guide you to the correct replacement battery for your wireless headset.


Jabra
Engage 65 MonoReplacement Battery
Engage 65 ConvertibleReplacement Battery
Engage 65 StereoReplacement Battery
Engage 75 MonoReplacement Battery
Engage 75 ConvertibleReplacement Battery
Engage 75 StereoReplacement Battery
Pro 9450 DuoReplacement Battery
Pro 9460Replacement Battery
Plantronics
CS510Replacement Battery
CS520Replacement Battery
CS540Replacement Battery
Savi 410/Savi 410-MReplacement Battery
Savi 420/Savi 420-MReplacement Battery
Savi 440/Savi 440-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 445/Savi 445-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 710-MReplacement Battery
Savi 740/Savi 740-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 745/Savi 745-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 8210/Savi 8210-M OfficeReplacement Battery
Savi 8220/Savi 8220-M OfficeReplacement Battery
Savi 8240/Savi 8240-M OfficeReplacement Battery
Savi 8245/8245-M OfficeReplacement Battery
Savi 8210 UC/8210 UC USB-CReplacement Battery
Savi 8210-M UC/8210-M UC USB-CReplacement Battery
Savi 8220 UC/8220 UC USB-CReplacement Battery
Savi 8220-M UC/8220-M UC USB-CReplacement Battery
Savi 8240 UC/8240 UC USB-CReplacement Battery
Savi 8240-M UC/8240-M UC USB-CReplacement Battery
Savi 8245 UC/8245 UC USB-CReplacement Battery
Savi 8245-M UC/8245-M UC USB-CReplacement Battery
Sennheiser
D10 PhoneReplacement Battery
D10 USB/D10 USB MLReplacement Battery
SD Office MLReplacement Battery
SD Pro 1 MLReplacement Battery
SD Pro 2 MLReplacement Battery
SDW 5013Replacement Battery
SDW 5014Replacement Battery
SDW 5015Replacement Battery
SDW 5016Replacement Battery
SDW 5033Replacement Battery
SDW 5034Replacement Battery
SDW 5035Replacement Battery
SDW 5036Replacement Battery
SDW 5063Replacement Battery
SDW 5064Replacement Battery
SDW 5065Replacement Battery
SDW 5066Replacement Battery


If you are using a headset that has been discontinued, we have not included them on this list. Please contact us if you have an older model headset, and we can determine if a battery is available. Call us at 1-866-998-9991.

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