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There were 5 posts tagged: Replacement

Poly discontinuing Plantronics Savi 700 wireless headsets

March 3rd, 2020  •   0 Comments

Plantronics has announced the Savi 710, 720, 730, 740 and 745 wireless headsets are being withdrawn from production and will only be available until supplies last.

Recommended Replacements

The recommended replacements are the new Plantronics Savi 8200 DECT wireless headsets. Similar to the Savi 700s, the Savi 8200s offer triple connection to desk phone, PC and mobile phone. Some great features of the Savi 8200 series are the large leatherette ear cushions, comfort padded headband, and the Savi 8220 has Active Noise Canceling. Savi 8200 headsets offer up to 13 hours of talk time on a single charge. You can roam up to 590 feet (environment-dependent) from your PC for maximum freedom. And, convenient voice prompts notify you of mute status, roaming range limits and more.

DiscontinuedReplacement
Savi 710Savi 8210 Office
Savi 710 for MicrosoftSavi 8210-M Office
Savi 720Savi 8220 Office
Savi 720 for MicrosoftSavi 8220-M Office
Savi 730Voyager 5200 Office USB-AVoyager 5200 Office USB-C
Savi 730 for MicrosoftVoyager 5200-M Office USB-AVoyager 5200-M Office USB-C
Savi 740Savi 8240 Office
Savi 740 for MicrosoftSavi 8240-M Office
Savi 745Savi 8245 Office
Savi 745 for MicrosoftSavi 8245-M Office


Once we sell through stock on the Savi 700s, we will continue to sell accessories, and provide support, on these headsets.

Contact our Customer Care Team at 866-998-9991 to discuss which Plantronics Savi 8200 or Voyager 5200 is right for you!

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Which Wireless Headsets Have Field-Replaceable Batteries?

May 2nd, 2017  •   0 Comments

Wireless headsets are one of the most important tools on your desk at work. The ability to multitask is a requirement today, as phone calls and simultaneous computer data entry are a must for most jobs. When you consider the need for quick team collaboration or consultation, access to the local printer, or the capability to simply get up and stretch, everyone should have a wireless headset.

Wireless headsets connect to desk phones, PCs and smart phones/tablets. Many even offer numerous connection points, eliminating the need for multiple headsets. They come with a variety of wearing styles, and of course, a variety of price ranges. The most economic headset may not be the right headset for your needs, so it's important to think through the use of the headset, the environment where it will be used, and more.

One of the best features of a wireless headset we believe is the convenience of changing the battery. When we refer to a “field replaceable battery” we mean one that you, as the user, can change out yourself. It does not require the entire headset piece to be sent into the manufacturer for replacement. Why is this important? After about 2 years, the battery will degrade and you may notice a decrease in its talk time. You may also experience staticky calls, a microphone that won't "talk" anymore, or calls that drop for no reason. These are just some of the scenarios that could be battery-related, and are definitely worth checking into.

The cost of a replacement battery runs anywhere from $15-$35, depending upon the brand and model of your headset.

Here’s a quick reference to help guide you to the correct replacement battery for your wireless headset.


Jabra
Engage 65 MonoReplacement Battery
Engage 65 ConvertibleReplacement Battery
Engage 65 StereoReplacement Battery
Engage 75 MonoReplacement Battery
Engage 75 ConvertibleReplacement Battery
Engage 75 StereoReplacement Battery
Pro 9450 DuoReplacement Battery
Pro 9460Replacement Battery
Plantronics
CS510Replacement Battery
CS520Replacement Battery
CS540Replacement Battery
Savi 410/Savi 410-MReplacement Battery
Savi 420/Savi 420-MReplacement Battery
Savi 440/Savi 440-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 445/Savi 445-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 710-MReplacement Battery
Savi 740/Savi 740-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 745/Savi 745-MReplacement BatteryReplacement Battery with On/Off Switch
Savi 8210/Savi 8210-M OfficeReplacement Battery
Savi 8220/Savi 8220-M OfficeReplacement Battery
Savi 8240/Savi 8240-M OfficeReplacement Battery
Savi 8245/8245-M OfficeReplacement Battery
Savi 8210 UC/8210 UC USB-CReplacement Battery
Savi 8210-M UC/8210-M UC USB-CReplacement Battery
Savi 8220 UC/8220 UC USB-CReplacement Battery
Savi 8220-M UC/8220-M UC USB-CReplacement Battery
Savi 8240 UC/8240 UC USB-CReplacement Battery
Savi 8240-M UC/8240-M UC USB-CReplacement Battery
Savi 8245 UC/8245 UC USB-CReplacement Battery
Savi 8245-M UC/8245-M UC USB-CReplacement Battery
Sennheiser
D10 PhoneReplacement Battery
D10 USB/D10 USB MLReplacement Battery
SD Office MLReplacement Battery
SD Pro 1 MLReplacement Battery
SD Pro 2 MLReplacement Battery
SDW 5013Replacement Battery
SDW 5014Replacement Battery
SDW 5015Replacement Battery
SDW 5016Replacement Battery
SDW 5033Replacement Battery
SDW 5034Replacement Battery
SDW 5035Replacement Battery
SDW 5036Replacement Battery
SDW 5063Replacement Battery
SDW 5064Replacement Battery
SDW 5065Replacement Battery
SDW 5066Replacement Battery


If you are using a headset that has been discontinued, we have not included them on this list. Please contact us if you have an older model headset, and we can determine if a battery is available. Call us at 1-866-998-9991.

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Can I Change the Battery in my Bluetooth Headset? and Other Frequently Asked Questions

December 16th, 2016  •   0 Comments

1. My favorite Bluetooth headset loses power quickly and the headset "dies" in the middle of a conversation. Can I replace the battery?

Typically, batteries cannot be replaced in Bluetooth headsets; however, this is dependent upon the headset you’re using. Contact us and we can help determine if a replacement battery is available for your BlueParrott, Jabra, Plantronics, Sennheiser or VXi headset.

2. The ear hook that came with my Bluetooth headset has been lost. Are there replacement ear hooks* available? *Or: ear gels, power cords, connection cables etc.

Yes, we have lots of accessories for your Bluetooth headset. Simply find your headset by using the “Search” bar on our web site, find your headset, and click on the product listing. Once there, select the “Accessories” tab at the bottom of the product page. A complete list of available accessories will be displayed. If your headset has been discontinued, don’t despair! We have accessories for some older model headsets – simply give us a call (866-998-9991) and we can help.

3. How do I pair my Bluetooth headset with a smart phone or tablet?

No matter which device you’re using, you will need to enable Bluetooth in the Settings menu of your device and your headset will need to be powered “on” and be placed in pairing mode. That way, the headset and phone/tablet can communicate and connect (or, pair). Follow the prompts on the smart phone/tablet and pairing is complete.

NFC (Near Field Communication) pairing is also available for some phones, and headsets. Contact us for additional help with pairing/connecting your Bluetooth headset to your smart device.

4. Is there a way to change the wearing style of my Bluetooth headset?

This is dependent upon the headset that you choose. Some headsets offer a choice in wearing styles; while others may have an add-on piece that can be purchased.

5. Can I use my Bluetooth headset with my laptop/PC?

Yes, provided you have a UC version of the headset. In plain English, a “UC version” is enabled to connect to a PC/laptop via the included Bluetooth dongle that will plug into your laptop/PC via USB. The dongle must be paired to the headset out of the box. Contact us to ensure you have a UC headset.

Bluetooth headsets are incredibly useful, and more intelligent than ever, with voice activated commands in some models. When you have the right tools, taking and making calls, listening to music, and participating in webinars become second nature. Take advantage of these headsets to streamline your work and life! And with all of the wearing options available, the right headset is just waiting for you.

Contact us at 1-866-998-9991 and we can determine the best Bluetooth headset for your needs.

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ServiceNet from Jabra an Essential Warranty Tool

June 3rd, 2014  •   0 Comments

The Jabra warranty process has been brought together into one program called ServiceNet, an online service platform. From checking warranty, to following the status of the return order from beginning to end, this platform simplifies the warranty and return process. It is ideally suited for organizations with large quantities of Jabra products deployed, but is available to all Jabra product owners.

Set up a free ServiceNet account by clicking here. Simply provide your name, company name, address, phone number and e-mail address to set up your account. Within a few minutes, a ServiceNet login and password are created and e-mailed to you.

Once you log in, you can check warranty status with the Warranty Checker, request a replacement, and follow the status of the return order.

To check the warranty status of your Jabra product, simply enter the serial number within the Warranty Checker window. If you don't know where to find the serial number, the site has a click-through link: "How to Locate a Serial Number." Next, select from the choices of Headsets, Speakerphones, or Accessories. Scroll down the page to find your product. Once you select your product, a picture of where the serial number is located appears. Type in the serial number, click Next, and you will see if the product is under warranty.

If the product is still covered by warranty, you will see a screen similar to this:



Click Next, and the Basket window appears.



The Basket is automatically loaded with a new, replacement product at no charge. Click Next for your Address Book. You can add and save multiple addresses into this window:



In the successive two screens, you will Confirm the order, and then get a Receipt. After submission, you can follow up on your warranty request by logging in and selecting Manage Your Orders. Here, you'll find all of your warranty history. It's a handy way to keep your Jabra warranty information in one place.


If your product is no longer under warranty, you will get this message: "This product is not under warranty. Please remove the out of warranty item from this order, and proceed with either inside warranty items only, or check the return process for outside warranty items by clicking here."

For Jabra's Warranty and Service Information, please click here.

We hope you find Jabra's ServiceNet to be a useful tool and a great way to keep track of your warranty replacements!

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How to Change the Battery in Your Jabra Pro 9400 Series Wireless Headset

November 5th, 2013  •   0 Comments

*The Jabra PRO 9400 series headsets are discontinued, and so are the replacement batteries. The replacement headset information can be found here.

One great feature of the Jabra PRO 9400 series wireless headsets is that the battery can be easily replaced, extending the life of your headset for years.

Your Jabra Direct software loads the Jabra Control Center to your computer, allowing you to manage all of your Jabra devices in Jabra Direct. It is also a quick way to check your battery level. After having used your headset for about 2 years, you may start experiencing some unusual things (one-sided conversations, headset doesn't keep a charge, degraded sound quality) that more often than not, can be fixed by a simple battery replacement. For under $20, and in less than 3 minutes, you can change the battery in your PRO 9400 headset and be on your way to complete wireless freedom once again.*

Jabra PRO 9400 Series battery replacement kit.
















Step 1. Remove the headband, ear hook or neck band from the headset. You will apply firm pressure to both pieces and pull them apart.











Step 2. Using the included torque screwdriver, remove the 3 screws from the headset cover.















Step 3. Now you're ready to replace the battery.













Step 4. Remove the battery from the speaker, by simply pulling it straight out. Replace with the new battery.














Step 5. Reverse your steps and put everything back together.










After completing your task, you may just want to brag to co-workers about how handy you are! (Or not, as you could become the official headset battery changer in the office!)

*Jabra recommends charging the battery for four hours on the headset base before using the headset.

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