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There were 2 posts tagged: SupraPlus

Plantronics SupraPlus Headsets Discontinued

November 15th, 2018  •   0 Comments

In its continual effort to advance technologically progressive headsets, Plantronics has announced that the SupraPlus series will be phased out in 2019. SupraPlus headsets will be for sale as long as stock is available.

Recommended Replacement: EncorePro 500 Series

Plantronics suggests the EncorePro 500 series as the direct replacement.

The EncorePro series has continued in popularity, with Quick Disconnect, Digital and USB variants that meet the requirements of contact centers and offices around the world.

The EncorePro headband has 6 degrees of adjustment and a super soft foam ear cushion that covers the ear. Premium leatherette ear cushions are available as an optional accessory.

The EncorePro is the benchmark in headset design, winning an iF Design Award in 2015. The single piece, unibody style microphone boom with tactile and visual positioning is virtually break-free. The aircraft grade structural aluminum joints provide another point of strength.

Discontinued Replacement
HW251N EncorePro 510
HW251 EncorePro 510V
HW261N EncorePro 520
HW261 EncorePro 520V


The Plantronics EncorePro 510 is the next generation of our most popular over-the-head monaural headset. Completely re-imagined for the demands of the modern customer service center and office, the HW510 has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.

The Plantronics EncorePro 520 is the binaural version of the all-new 510 design, covering both ears to provide greater focus and concentration by blocking background noise. The 520 also has soft ear cushions for all-day wearing comfort, metal joints that deliver durability and reliability, and a flexible mic with visual and tactile positioning guides for precise positioning and clearer conversations.

Ready to upgrade? Contact our Customer Care Team today: 1-866-998-9991

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Hearing Aid Wearers Have Headset Options

February 9th, 2017  •   0 Comments

The brands that we sell provide professional-grade, high quality headsets for every user and situation. For those tasked with purchasing headsets for hearing aid users, we have put together a list of options by manufacturer. Please note that the headsets listed below end in quick disconnect and require a bottom cable as well. We recommend the purchase of an amplifier, rather than a QD cord, to boost the headset's performance.

EPOS

The Impact SC 660 TC, is a high quality wired headset. The SC 660 TC is compatible with all standard, telecoil-equipped hearing aids.

With EPOS Voice Clarity wideband sound and its ultra noise cancelling microphone, the SC 660 TC delivers a superior and natural voice experience that makes conversations crisp and crystal clear – optimizing speech intelligibility even in noisy contact center and office environments. In addition to the speaker, SC 660 TC is equipped with a hearing aid-compatible telecoil transmitter on both sides of the headset, resulting in a richer sound experience and offering the user the greater flexibility of a double-sided solution. The transmitters send a magnetic field that can be picked up directly by the hearing aid, making it easy for users to focus on a conversation. The headset features EPOS ActiveGard technology that protects users from acoustic shock and sudden sound bursts. MSRP is $349.95.

The EPOS UI 770 amplifier is the companion piece that we recommend. The EPOS UI 770 allows you to switch between the headset, handset and PC, adjust the volume of the headset speaker and mute the headset microphone. Its automatic power save function provides outstanding battery lifetime of up to 1 year. A "C" battery is included in the box. MSRP is $120.00.


Jabra

The GN2125 Telecoil headset is the solution for hearing aid users, who gain the benefits and increased work efficiencies associated with headsets.

Especially designed for people who use hearing aids, the Jabra GN2125 Telecoil is equipped with a hearing aid-compatible telecoil that is fitted to the plain side of the earpiece. The telecoil cancels out surrounding background sound while heightening the sound quality from the telephone. This gives hearing aid users clearer, crisper phone conversation that is free from interference from background noise. It features a noise-cancelling microphone to eliminate ambient noise. MSRP is $225.00.

The Jabra Link 860 amplifier features Digital Signal Processing, which sets the input signal to a certain level and makes sure the audio is not too loud. If the input signal is too high (the volume of the telephone is too loud), distortion may result. To resolve this issue, lower the volume of the phone to a medium level, and then use the Link 850/860 to raise the volume. MSRP is $135.00.

Plantronics

SupraPlus 261H is a Telecoil hearing-aid compatible headset. The SupraPlus series is a staple in the contact center world, and features a comfortable, adjustable headband for all-day wearing. The headset has a voice tube microphone. MSRP is $148.00.

The Plantronics Vista M22 amplifier works with the headset to provide the best possible sound. The amplifier has loud noise protection, advanced echo management, and background noise reduction. Two AA batteries are included. MSRP is $120.00.

If you're not quite sure what you need, reach out to us at 1.866.998.9991 for help. We're here to help you choose the best headset for your unique environment!

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