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There were 2 posts tagged: Plantronics Hub

Alexa Built-in enhances headsets ... and productivity

November 7th, 2019  •   0 Comments

Do more with your headsets, thanks to Amazon Alexa Built-in technology.

Specific headsets now offer Amazon Alexa Built-in, a voice-forward experience that uses Alexa to play music, control smart home devices, provide information, read news, and much, much more. With cloud-based Alexa, the offerings continually expand. Two of our brands are part of the Amazon Alexa Built-in program: Plantronics, now Poly, and Jabra.

Alexa Built-in is a category of devices created with the Alexa Voice Service (AVS) that have a microphone and speaker. You can talk to these products direclty by saying "Alexa," and receive voice responses and content instantly. Alexa Built-in products work with Alexa Skills (which are like apps) and Alexa-compatible smart home devices, bringing familiar capabilities from the Amazon Echo family of devices to a range of new form factors — in this case headsets — developed by leading brands.

Headsets with Alexa:

With Alexa built-in to your Voyager headsets, you can link your work email with your personal Alexa account, so now you can tap and ask, "Read priority email." Yep, it's that easy.

Plantronics Voyager 5200 has a comfort-tested ergonomic design that feels as good at the end of the day as it does at the start. The ergonomic earpiece is designed to feel like it’s barely there. It’s a comfortable, powerful tool for all-day productivity. The included portable charging case features an integrated docking stand. Completely charge your headset up to two full times, so you’re always ready to talk. An included BT600 Bluetooth USB adapter connects this headset to your PC.


Voyager 4200 UC headsets are available in single and dual ear versions, with USB-A or USB-C adapters. In open office environments, you may want a stereo headset to listen to media — or you may prefer a mono headset to hear your surroundings. Count on vibrant and crystal-clear audio, whether you’re listening to multimedia or collaborating with colleagues, within the headset’s 98 ft/30 m range. Plantronics Voyager 4200 headsets make it easy to switch between PC/Mac and mobile devices, so you're always connected. A dedicated button gives you quick access to mute, while voice prompts alert you if you’re on mute when you start talking. Enhanced voice alerts tell you connection status, remaining talk time, mute status and more. Your colleagues will know when you’re talking to someone because of the red call indicator light.

Voyager 4210 USB-A
Voyager 4210 USB-C
Voyager 4220 USB-A
Voyager 4220 USB-C

To use Alexa with these headsets, you must have both Plantronics Hub and Amazon Alexa apps downloaded to your mobile phone. The Voyager 4200 headsets must have firmware version >271. Use the Plantronics Hub app to update your device if required.

Jabra headsets with Alexa Built-in are part of the Elite series: Elite 65t, Elite Active 65t, Elite 45e and Elite 75t. Contact us to learn more about these ear bud headsets.

Count on our brands to bring user-friendly technology and features to headsets that make your life easier, and more productive. Call us at 1-866-998-9991, and our dedicated team of headset professionals can provide recommendations for your headset requirements.

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Immediate Firmware Updates to Plantronics Savi 8200 Headsets by Poly

September 3rd, 2019  •   0 Comments

The latest update to the firmware for the Plantronics Savi 8200 wireless DECT headsets adds a new feature, and fixes various issues that customers have reported. Poly suggests that this firmware update should be run immediately.

A new feature:
•Mute On/Off alert tones can now be enabled/disabled via Poly Hub Desktop

Resolved Issues:
•Intermittent dropped calls when using mobile via Bluetooth

•Multi call handling across different interfaces fails when Poly Hub Desktop is running

•When conferencing an additional headset to the base the headset volume control button may not work

•Intermittent audio loss during a Cisco WebEx call

•Mute On reminder alert now matches setting applied in Poly Hub Desktop

•Various Bug fixes

Download the free Poly Hub Desktop software and update your Savi 8210 or Savi 8220 headset today!

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