Managing an inventory of antiquated and obsolete headsets can prove to be a losing proposition. Customer service agents become frustrated with defective, older equipment that breaks, making their jobs more difficult. The purchase of new equipment, especially headsets, can improve morale and simplify work processes.

When it’s time to purchase those new headsets, Plantronics has a sweet offer: buy any headset from the new and updated EncorePro series, and you receive $15 for each old headset you send in to Plantronics, up to the quantity of new headsets being purchased.

And Plantronics has made this process easier than ever, as they are providing you with the prepaid shipping label to send those old headsets in!

With four great options to choose from, the EncorePro headsets have something for every wearer and business environment. From the premium style features of the EncorePro 700 headsets, to the super-light EncorePro 530, and the complete flexibility of the EncorePro 540, the headsets feature superior noise-cancelling microphones that keep the conversation focused on the caller.

The EncorePro 500 series combines forward-looking design with comfort. High-quality custom polymers and structurally employed metals creates designs that are thoroughly robust, yet up to 22 percent lighter. Laser-welded construction and metal joints provide durability in all work place environments.

EncorePro 530 Lightest in its class, this headset is designed with wearing stability and simplicity. With a choice of two different sized soft bendable ear loops, users get all-day wearing comfort.

EncorePro 540 The unique convertible design provides the choice of three easily changed wearing styles for personalized all-day comfort, without compromised performance. The patent-pending C-clip system makes switching wearing styles very easy; this headset will satisfy all user preferences!

The EncorePro 700 series is Plantronics’ top-of-the-line quick disconnect headsets, designed for customer service representatives. Its distinctive design is slim and stylish with an elegant satin finish. The featherweight materials and leatherette ear pads ensure luxurious comfort, while its unique curved, telescoping microphone and pivoting boom deliver crystal-clear, private conversations.


EncorePro 710 The mono ear headset helps you to keep one ear on the customer, and the other on collaboration. The mic boom arm rotates up and down, as well as out and in, for superior microphone positioning. With a unique, extendable boom arm, further positioning can be achieved. The adjustable headband and extra-padded leatherette ear cushion provide optimum comfort!


EncorePro 720 The duo ear variant provides immersive focus for improved customer interactions.

Plantronics has updated its EncorePro line with new headsets designed for all-day comfort and reliability. This new generation of headsets is designed for the future, with experience from the past. Balancing cost with best-practices, the EncorePro headsets deliver functionality and reliability at a reasonable price point. Headset wearing style is a matter of personal preference and comfort. With these headsets, customer service staff that spends the majority of their shift talking on the phone will value the comfort and fit of the new EncorePro headsets.

Available for purchase today are the HW530 and HW540 models; in December the HW510 and HW520 will be available. All of the models have a noise-cancelling microphone to ensure background noise won’t be conveyed to your caller.

The Avcomm staff tested the HW540 and loved the versatility of the 3 different wearing styles: ear hook, over-the-head and behind-the-neck. The HW540 will be universally accepted by your staff: it’s like getting 3 headsets in one box! And headset buying will be a breeze with the HW540 because you won’t have to purchase different headsets to match each user’s preference. Your staff will appreciate the changeability offered when they decide they don’t want to wear their headset over their ear and would rather use the behind-the-neck piece. It’s like wearing a new headset every day.

The neckpiece is made of lightweight flexible plastic that remains behind the head for all-day wearing. The ear pieces rest lightly on the ears without squeezing your ears to your head – perfect for eyeglass wearers. It’s a quick change to unsnap and then snap the earpiece into a new wearing style. The ear hook is flexible and can be molded to the ear, for complete wearing comfort and headset stability. And the traditional over-the-head wearing style is always a great choice.

Disconnect the QD cord and you can walk around the office without removing the headset. Plug the QD cord back in when you’re back to your desk, and you’re ready for your next call. You can use this headset with your smartphone, desk phone, an amplifier, or soft phone. The connection cord is personalized to your individual set-up and we help you determine the correct one.

We also noticed:
• Ear cushion is made of soft foam, and rests comfortably on the ear.
• Flexible boom arm ensures the best positioning for the mic. Positioning guides are printed on the earpiece.
• Impressive audio quality for clear calls. This is wideband compatible: if you are updating your phone system with wideband capability, your EncorePro headset is ready!
• Aircraft grade aluminum, laser-welded construction and metal joints keep the headset lightweight and durable.
• SoundGuard technology to protect your hearing.


What’s in the Box? Earpiece, over-the-head, behind-the-neck and over-the-ear wearing styles, Quick Start Guide, Safety Guide, Clothing Clip, White Carry Bag.





Plantronics offers a two-year warranty on the EncorePro headsets. Learn more about the HW540 in this short video on YouTube:


Would you like to try an EncorePro HW540? Which style would you wear the most?