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Showing posts tagged: Work From Home

BYOD: Bring Your Own Device

3/2/2021 - 0 Comments
Has your company implemented a BYOD (Bring Your Own Device) policy and you’re not sure what type of audio and video product to purchase? Our team has put together a few suggestions at a variety of price points, for typical BYOD scenarios. These products will beat the audio and video quality found in a standard laptop or computer. Each individual environment and preference may require a modification, and our team is ready to provide specialized suggestions for your unique work space and situation. Call us at 1-866-998-9991 or Chat us now for help.

Quiet work spaces

If you are working in a private home office, private office, or in a hotel room, and you are able to close the door on noise, we suggest these devices:

A speakerphone with extra features, such as the Poly Sync 20+: This USB-A with BT600 USB dongle speakerphone connects to computers and mobile phones. When you're not on a call or in a video conference, you can use the Sync 20 to play music. It's simple to connect and portable for use anywhere. The programmable Rocket Button can bring up a Voice Assistant, play music, and more. Customize this in the Hub Desktop software, a free download.

If you'd rather use a headset with your computer, the Poly Blackwire 5210 is a corded headset with call controls at your fingertips for call answer and end, volume adjustments, and mute. The lightweight headset has a large ultrasoft leatherette ear cushion, and it offers connection both via USB and 3.5mm; however, for best performance, it is recommended to connect to computers via USB. A noise-canceling microphone is integrated in the bendable mic boom so that your voice comes through loud and clear.

Other great options for a single-ear corded headset include the Jabra Evolve II 30 which offers USB and 3.5mm connections; Poly Blackwire 3310-M which has a USB connection, and Blackwire 3315-M, which is a dual connection to USB and 3.5mm. All three of these headsets are Certified for Microsoft Teams, which means that when you connect this headset to your computer and you're logged into your Teams account, Teams will immediately recognize the device as the default sound device.

If you would prefer a wireless headset for computer only, the Poly Savi 8200 UC has wearing style options (mono, duo or convertible), ANC in the duo variant, and unlimited talk time in the Savi 8245 UC. For a wireless Bluetooth headset with dual connectivity for both mobile phone and computer, we recommend the Jabra Evolve2 65 which seamlessly transitions between the two connections so you're always on.

Noisy work spaces





















If you are working in a space with one (or more) family members, such as at the kitchen table, we recommend an Active Noise Canceling headset that will block background noise so that you are able to concentrate on your work. EPOS Adapt 660 has adaptive Active Noise Canceling that monitors your working environment and adjusts noise reduction accordingly. Talk Through technology for listening to colleagues without removing the headset, for a quick check-in to your environment. These ear speakers completely surround the ears.

Jabra Evolve 80 has large ear speakers that completely surround the ear, and bright Busylights on the ear cups that provide a visual notification if you are on a call or do not want to be disturbed. This connects via both USB and 3.5mm jack for mobile phones equipped with that port.

For a wireless ANC headset option from Jabra, the Evolve2 85 has an advanced digital chipset for the clearest calls, a microphone boom that can be folded up and stored away when not in use, and Busylights that are more visible than ever, allowing you to be seen from every angle, for even fewer interruptions. These headsets have a "Listen In" feature for when you need to check in on your surroundings without taking off your headset.

A corded USB headset with advanced Active Noise Cancellation, the Poly Blackwire 8225 has three settings for optimal productivity. Acoustic Fence Technology in the noise-canceling microphone keeps calls free from background noise, and improves vocal clarity for clear conversations.

A standard recommendation in noisy environments is to wear a duo headset with both ears covered, which helps to block ambient noise, for passive noise cancellation. The Jabra Biz 2400 II Duo USB headset has a Kevlar cord for durability, luxury leatherette ear cushions, an unbreakable 360° FreeSpin boom arm and call controls at your fingertips, thanks to the in-line call controller.


Poly Blackwire 5220 has a sling headband design in this dual ear headset, and connects via USB or 3.5mm. The in-line call controls are a handy feature, and let you answer/end calls, adjust volume and mute. The corresponding LED lights on the call controller provide a great visual reminder: Triple flash green=Incoming call; Double flash green=Call on hold; Solid green=On a call; Solid red=Headset is muted.

The Poly EncorePro 320 is a lower cost option that plugs into your computer (either USB-A or USB-C), with in-line call controls for volume and mute.

For personalized recommendations, contact our Headset Experts at 1-866-998-9991 or Chat us and they will find the best solutions for your unique requirements.

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Poly Sync 20 speakerphone for home, in the office, anywhere you work

12/23/2020 - 0 Comments
To sound like the professional you are, your calls deserve premium audio; something your laptop and smartphone speakers cannot deliver.

Poly has the answer: the Sync 20 speakerphone provides robust audio for conference calls and music, anywhere.

A multi-microphone array reduces both echo and unwanted background noise – keeping the focus on who’s speaking. Full duplex audio technology allows people on both ends of the call to speak simultaneously without muting each other, making conversations feel natural. You won't miss a word.

The bass reflex system with dual-passive radiators ensures high-quality, natural-sounding voice while on calls and and there's deep bass for jamming out to your favorite playlist between calls.

The best part? It's easy to set up: Take the Sync 20 out of the box, connect it to your mobile phone or computer (via Bluetooth or with the integrated USB cord on the bottom of the Sync 20), and you're ready to go.


Once you're connected, the highly visible LED light indicator lets you know the call status – even from a distance. The touch buttons on the top of the Sync 20 let you answer and end calls; increase and decrease volume; mute calls; and switch between functions – such as play or pause music, last number redial, voice assistant, and more – with the touch of the programmable Rocket button. The Microsoft Teams-Certified variant has a dedicated Teams button.

Whether you need USB-A or USB-C connection, Microsoft or UC certified, or a BT600 USB dongle (all of the "+" models), there's a speakerphone to meet everyone's requirements. You can take a look at the all of the Poly Sync 20 and 20+ variants, here: Poly Sync Speakerphones.


It's worth mentioning that the Sync 20 battery gives you up to 20 hours of talk time, and you can charge your smartphone too in the integrated USB-A charging port.
The Sync 20 has been IP64-rated for dust and water resistance, so it's safe to wipe it down with water or disinfectant to keep it clean and germ-free.


Poly is continuing the Sync series with the Sync 40 for huddle room spaces and the Sync 60 for small to mid-size conference rooms. Watch for those models in 2021. Our Customer Care Team is ready to help you determine which Sync 20 or Sync 20+ model you need. Give them a call at 1-866-998-9991 or Chat us now.

Learn more about the Sync 20 models, in our overview video.


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The next thing: Hybrid Working

7/22/2020 - 0 Comments
Poly's new white paper brings together thought leadership for what it calls the "Next Normal," which puts people first, to empower them in productive work environments — wherever the physical space may be. According to Poly, "2020 will be the catalyst for hybrid working, offering employees flexibility and choice, driving productivity through collaboration and communication." Basically, creating environments that foster productivity, collaboration, innovation and safety.

The digital transformation ensures consistent work experiences that will react to the crisis and mitigate any harm to the business.

Policies and procedures that support both the business and individual, in a "People First" culture as Poly calls it, will prove to be mutually beneficial.


Interestingly, Poly found that 85% of businesses surveyed believe that greater location flexibility has lead to an increase in productivity.

What can we expect in the "Next Normal?"
  • Home office spaces built into residences
  • Increased flexible work across locations
  • Recruitment over larger demographic (and perhaps geographic) areas
  • Work from home, meet in the office, bringing everyone together virtually
  • Smaller company footprints over more dispersed locations
  • Seamless work flows between home and office
  • Technology designed for ease of use with personal devices
  • Necessary business travel only

The only certainty? The core components of any organization: practices, workspace, and culture, will change as we transition into the "next normal." This won't be easy, but evolving to suit the needs of people and organizations will be worth it.

For more information about Hybrid Working, read Hybrid Working: Creating the "Next Normal" in Work Practices, Spaces and Culture, a resource from Poly.

If you need communication tools to support your work style, reach out to our Headset Experts at 1-866-998-9991 or Chat us now!

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Set Up Your Work at Home Space

3/17/2020 - 0 Comments



We are moving to a work-from-home situation across the world. For those who haven't set up a home office yet, here are our suggestions for a productive space to work during this modern-day pandemic.

The best option for home work is to close yourself off in a dedicated office space, or a quiet out-of-the-way bedroom. If you have younger children who need you near, you may be working in the middle of the family at the kitchen table. In either situation, a headset with a noise-canceling microphone is a must! We offer headsets with both noise-canceling and ultra noise-canceling microphones, for extreme noise cancellation.

We recommend an Active Noise Canceling headset for complete concentration, and with a variety of wearing styles and connection types, there's guaranteed to be a headset that works for you. The Jabra Evolve 80, pictured above, is a USB and 3.5mm headset with large ear cushions that completely surround the ear; and with ANC, and Busylights on the ear cups, it's a great choice for productive working and clear calls.

Other work at home tips:

•Don't sit in the same place all day. Get up and move! Wireless headsets let you walk and talk.
•Take a lunch break ... but don't extend it to all-day grazing. No need to gain weight in your comfies while you enjoy unlimited snacks from the pantry.
•Speaking of comfies, you may find that you accomplish more when you're not wearing pajamas or sweats. That's something you'll have to test for yourself.
•Take breaks ... but not too many. Turn off notifications for any non-essential tasks (such as social media) so you can focus on what needs to be done.
•When it's time to take a break, walk around outside for a few minutes. Get a change of scenery and clear your thoughts.
•Take advantage of collaboration tools and communicate with your co-workers regularly. A quick conversation can go a long way to building relationship, and don't forget to have team meetings to keep everyone connected and informed.

Take heart! This quarantine cannot last forever, and may provide you the time necessary for personal reflection and family connection that we typically don't get in our usual daily lives. And, once we get the "all-clear" to return to our work spaces, we go with the knowledge that we can conquer anything! (And now have a GREAT headset to work with!)

Call or Chat us now for recommendations! We are your Headset Experts.

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Telecommuting: A Common Workplace Benefit for Best U.S. Companies

1/20/2014 - 0 Comments
Fortune Magazine recently released its ranking of the 100 Best Companies to Work For in the country. In addition to such perks as compressed workweeks, job sharing programs, and subsidized gym memberships, telecommuting was offered at an overwhelming 85 percent of the companies.

Telecommuting, work at home, and work from home programs offer obvious benefits to employees (no commute, dress code, or office politics, among other matters); yet the organization can reap rewards, too.

In a study reported by the Harvard Business Review, Ctrip, the Chinese travel web site, gave its call center employees the choice to work from home or stay in the office. Half of the staff chose to go home. The result? Those working from home completed 13.5% more calls than the staff working at the office!

Increased employee retention, schedule flexibility (in essence, the business is open longer hours to the public), lowered overhead and program stability are additional organizational benefits.

To make working at home a success, the right tools are essential. Unified Communications allows for collaboration with co-workers, customers, and more, and is delivered through programs such as MS Lync, Cisco Jabber, and others. UC integrates video, email, documents, fax, phone and computer to create a fully functional and collaborative workspace.

As insignificant as this may seem, one of the most important tools that ensures an optimal user experience is the actual audio hardware device being used for the voice communication. These audio devices can be in form of a headset or speakerphone. Investing in a high quality UC platform is a no-brainer. The audio device is just as important!

This is commonly referred to as "the last 3 feet" in the communications continuum, and can make or break the success of your telecommuting solution. We recommend taking the time to work with a headset expert to evaluate your company's UC environment and hardware needs. Testing the products for comfort and high quality voice transmission is key. A good, high quality audio device must be used in order to achieve the optimal experience for everyone involved. Companies are investing significant amounts of money in UC platforms and must spend ample time evaluating their audio device options as well.

Fortunately, Jabra, Sennheiser and Plantronics produce high quality headsets for every situation. Here at Avcomm, our training and expertise allows us to match the best solution for each environment. Each organization is unique and we are prepared to work on your behalf.

Taking a cue from those 100 best U.S. companies, small and medium sized businesses can offer the telecommuting option to their employees as a viable benefit that doesn't cost a lot.

To see the entire list of best companies, and the benefits they offer, go to the CNN website.



BACKGROUND on the 100 Best Companies study: Forbes magazine, in conjunction with the Great Place to Work Institute, chooses the companies based on these criteria:
       1. Company must be at least 5 years old and have more than 1,000 U.S. employees
       2. Employees are randomly surveyed and 2/3 of the company's score is based on the Trust Index survey, which asks questions related to attitudes about management credibility, job satisfaction and camaraderie.
       3. Responses to the Culture Audit (including questions about pay, benefit, training, recognition, diversity efforts, methods of internal communication, etc.)

Information on the benefits of telecommuting came from the Research Advisors article here.

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