Wireless headsets by Sennheiser offer iconic design, all-day comfort and legendary Sennheiser sound. They allow you to move around freely and stay connected so that you can keep working — wherever you are. And you can count on clear sound even in the busiest work environment, both in and out of the office. The 2-year warranty from Sennheiser is twice as long as competitor warranties on wireless headsets, giving you peace of mind.

You have options with Sennheiser wireless headsets. A few of the choices: mono or duo ear; noise-cancelling or ultra noise-cancelling microphones; a variety of wearing styles (over the head, behind the neck and over the ear); and various connection methods. If you're not sure exactly what you need, we're here to help! A few simple questions will narrow the choices and you will be using your wireless headset in no time flat!

Connect to: Desk Phone, PC, Mobile Phone and Tablet

SDW 5016, SDW 5036 and SDW 5066 offer the convenience of triple connectivity. This is a new capability from Sennheiser, which is now offered thanks to the SDW 5000 series, a truly future-proof, flexible, and collaborative experience. High density wideband mode ensures high quality sound that accomodates high density work environments. Busylights on the headsets, fast charging (50% battery in 30 minutes), and up to 590 feet range (dependent upon environment) are just some of the reasons to take a look at the SDW 5000 series. They are certified for Microsoft, and optimized for major UC platforms. Pioneering voice detection technology and the two-microphone system give exceptional sound and voice clarity. Manage calls from the base station or the headset. Enhanced security features keep conversations confidential: 128 bit encryption and Sennheiser Protected Pairing ensures that sensitive data stays secure. The entire SDW 5000 series is DECT-security certified.

SDW 5016 is the convertible model. In busy office environments, where you may be wearing your headset all day long, the flexibility of changing wearing style can enhance long-term comfort. The FlexFit wearing style system offers the choice between a headband, ear hook or neckband solution for the perfect customized fit. All three wearing styles are included in the box.

SDW 5036 and SDW 5066 are the mono and duo versions. The leatherette ear cushions adjust to the wearer; both side to side and up and down. The headband has a comfortable rubber piece at the top. Note: the SDW base station works with all SDW 5000 headsets.

To learn more about the SDW 5000 series, Sennheiser has provided additional resources on YouTube, with this SDW 5000 Series Playlist. These helpful videos include how to assemble and wear the various wearing styles; how to make and transfer calls, and and how to connect difference devices. Watch this video for a helpful overview of the SDW 5000 series:

Connect to: Desk Phone and PC

There are several great choices in this business office category: SD Pro 1 ML, SD Pro 2 ML, SD Office ML, SDW 5015, SDW 5035, and SDW 5065.

The SDW 5015 (convertible), SDW 5035 (mono) and SDW 5065 (duo) from the new SDW 5000 series connect to both desk phones and PCs. If, after having one of these headsets for a while, you decide that you want enhanced connectivity to mobile, a Sennheiser USB dongle can be purchased.

SD Pro 1 ML is a single-ear headset. Switch between desk phone and PC with a simple touch on the base station. The extended wireless range allows for conversation in a radius up to 180 feet, and within line of sight, up to 590 feet away from the base.

SD Pro 2 ML headset is the duo ear model. The supple leatherette ear cushions and adjustable headband give this headset a premium fit and feel, and the flexible mic boom with ultra noise-cancelling can be adjusted for best proximity to the mouth for excellent sound quality.

SD Office ML has a FlexFit wearing style system with 3 wearing choices: headband, and earhook; a neckband is available for additional purchase. The fixed mic boom is noise-cancelling and filters out background noise.

The SD models let you answer and end calls, mute, and adjust the volume directly on these headsets. The headsets offer up to 8 hours talk time in wideband sound mode and 12 hours in narrowband mode. Proprietary technology includes HD Voice Clarity for natural wideband sound, and ActiveGard, hearing protection against acoustic shock. The headsets are interchangeable on the same base, to conference up to 4 headsets to the same base station!

Connect to: Smartphone and Tablet

The Presence Grey Business is a traditional Bluetooth headset, with incredible noise-cancelling. Callers won't know you're in the middle of a busy conference hall. We tested the excellent noise-cancelling of the Presence in a busy conference expo hall!

MB Pro 1 and MB Pro 2 offer the stability of a headband, and a single Bluetooth connection to smartphones and tablets. A comfortable headband and soft leatherette ear cushions have a professional polish, and accomplish all the same tasks as the Presence - just with a different look. The office worker who makes most of their calls on their smartphones may appreciate the MB Pro 1 and MB Pro 2.

The MB (Mobile Business) Pro series is the first to offer Room Experience technology, which reduces listener fatigue by giving all-day headset users the impression they are having a conversation with a person in the same room. This realistic sound provides a more natural and comfortable listening experience with less stress in noisy environments.

Connect to: Smartphone, Tablet and PC

For those who need the Bluetooth connection and a USB connection to PC, there are plenty of choices in this category. The MB Pro 1 UC ML and MB Pro 2 UC ML versions are a traditional headband style. If you prefer the smaller profile of the Presence, the Presence Grey UC is what you need.

To focus on work, and not on distracting background noises, the MB 660 MS has large ear cups with Active Noise Cancelling. By constantly monitoring the background environment for noise, Sennheiser’s NoiseGard hybrid adaptive ANC technology seamlessly adjusts the level of noise reduction in your headset. This unique technology enables you to take control of your sound environment, so you can have a productive, disruption-free workspace. While there is no microphone boom, the MB 660s offer triple digital mics with Advanced Own Voice Detecting, WindSafe and Speak Focus technology for clear conversation. A hard-sided carry case is included for easy travel.

MB 360 UC also has a boomless mic design, with two digital noise-canceling microphones. ANC reduces background noise to increase focus on your work. The MB 360 UC has a unique robust, foldable headband design and soft-sided pouch for storage and travel.

Connect to: PC

Out of the box, the D 10 headsets come with over-the-head and ear hook wearing styles; a behind-the-neck band is available as an additional purchase. These headsets feature a built-in ringer with a choice of three ringtones and adjustable ring volume. Noise-canceling microphones and fast recharging: up to 50% of the battery in 20 minutes, also make these headsets a good choice for a single connection headset. Connect to PC-only with the D 10 USB ML.

Connect to: Desk Phone

The D 10 Phone headset offers the same features as its USB variant, listed above, and connects to desk phones only.

While this may seem overwhelming, with a few basic questions, we are able to narrow down the best Sennheiser wireless headset for the environment and user profile. Give us a call and we can assist you in your decision-making at 1-866-998-9991!

Check out this snapshot overview of Sennheiser wireless products, below:

Sound quality is crucial when making calls and streaming multimedia. We always want to use the best headset for each environment, connection type, and personal wearing preference. We assume that "all headsets are created equal," but that is not the case. Recently, we heard the statement: "Jack connections work more reliably than USB ones" when used with PCs; in fact, USB headsets offer more benefits and better sound quality, as well as reliability. We recommend USB headsets over 3.5mm headsets when connecting to computers, and here's why:

Jack connections, or 3.5mm connectors, are pin-shaped plugs that can support stereo sound and microphones, depending on the number of separate connector rings on the plug or jack. The 3.5mm jack has been a standard feature across numerous devices, especially portable ones, such as the transistor radio, Walkman, and most recently, different makes and models of smartphones. They can also be used with computers that have the 3.5mm jack plug. The 3.5mm uses the device's sound processing system, such as a computer's sound card, for analog sound.

USB headsets bypass your computer's sound card and use their own sound processing system, for better sound quality than 3.5mm headsets. USB headsets benefit from digital-to-analog processing outside of the computer. USB processes digital sound from your device and runs it through its sound system that filters out the audio and removes ambient noise, resulting in much cleaner sounds. For rich wideband audio, and to hear more highs and lows, USB connection is typically preferred. USB provides a lifelike audio experience, compared with 3.5mm headsets.

Another great feature found in USB headsets: in-line call controllers, for ease of call management. Buttons for answer/end, volume, and mute are standards for the control units.

USB headsets can be continually updated, thanks to the free firmware updates offered by each brand, such as Jabra Direct for all Jabra USB devices. And, with cloud-based software management programs that support all main operating systems (some free, others available at scaling costs), global inventory, mass deployments, call analytics, agile maintenance and more can be achieved at the click of a button from an IT administrator. Jabra Xpress is one of these global software management software packages.

The Jabra Evolve 40 headset pictured throughout this post offers both 3.5mm and USB connections. It is a versatile headset for both in the office, and on the go. We always recommend the use of the USB connection when using the Evolve 40 with a PC. The Jabra Eolve 40 is available in both standard USB and USB-C options.

Our Headset Experts are ready to help you find the best headset for your environment. Give us a call at 1-866-998-9991 or Chat us now!

Source: USB vs Analog Headsets, azcentral.

Compatibility and comfort rule in the Plantronics Blackwire headsets by Poly. The series is durable, stylish, and lightweight (and the Blackwire 7225 even offers Active Noise Canceling). Plug-and-play with PCs and mobile phones, and you can work anywhere! Learn more about Blackwire, and Subscribe to our YouTube channel today.

Jabra Speak speakerphones are the perfect size for small conference rooms, huddle rooms, and individual use. They are easy to use, with Plug and Play technology and excellent sound quality. The Speak 510 devices are among the most popular from the series, because they offer wireless connection via Bluetooth.


We are frequently asked "what is the difference between the Speak 510 and Speak 510+?" The only difference between the 2 versions of the 510 is the Link 370 USB Dongle, which is included with the Speak 510+ version.


That's it! That's the only difference. But it’s a big one, because that USB Dongle gives you up to 100 feet of range with the Speak 510+ from your computer, allowing you to position the speakerphone wherever you need to, completely wirelessly. We definitely recommend the Speak 510+ over the Speak 510 for this very reason. If you need to connect to computer at all, the “+” is the way to go and well worth the extra $30.

The discreet plug and play USB dongle ensures quality of sound and an extended wireless range up to 100 feet. When the Link 370 is connected to your Jabra speakerphone, the HD Voice lets you experience high-definition, crystal-clear sound and enjoy life-like conversations. In addition, HiFi Audio Streaming with A2DP allows you to stream music in amazing HiFi quality.

Speak 510+ Connected to PC

Speak 510 Connected to PC

Speak 510 and Speak 510+ with Mobile Phone

The Jabra Speak 510 and 510+ units are easy to manage and update with the FREE Jabra Direct software: Jabra Direct.

There are four different options of Speak 510 devices: either Speak 510 or Speak 510+, and either UC or Microsoft Certified Versions. If you are using a Microsoft platform (Lync, Skype for Business, or Teams) we recommend that you purchase the MS version of the Speak you prefer.

Speak 510 UC
Speak 510 MS
Speak 510+ UC
Speak 510+ MS

Our team is ready to help determine which Speak unit would be the best fit for your organization. Call us today: 1-866-998-9991.

Help your Jabra headset become smarter.

While you may be familiar with high-quality devices from Jabra, such as Evolve headsets and Speak speakerphones, you may not know that Jabra also provides innovative, AI-enhanced software that supports its USB (and Bluetooth with Link 360/370 adapter) products. Jabra Direct 2.0 is available now — and, it's free.

Core functions of Jabra Direct:

•Automatically get firmware updates so that your headset is always updated and secure.

•Personalize your headset settings according to personal preferences, or company requirements. Functions such as ringtone, sound optimization for music, audio protection level, sidetone level, and many more areas can be controlled.

•Remote call control (answer/end/call, mute, redial, etc.) for UC platforms.



Jabra Direct has an intuitive, user-friendly interface that provides overall status of each connected device, and notifications of updates. To receive firmware update notifications, go to Settings and switch Update Notifications to "On." This alerts you to open Jabra Direct, and run updates as they are available.

Key updates in Direct 2.0: Enterprises that use a proxy server, and those who prefer on-premise deployments, are now supported. Jabra Direct 2.0 will be able to connect to the Internet and receive settings and firmware in proxy-based environments. For enterprises that prefer not to be connected to the Internet, change settings or firmware updates on Jabra devices can be managed and controlled by the enterprise, within their firewall. Another update: Direct 2.0 provides data about end-user name and PC/Mac name, which is also then added as a service in Xpress 2.0. Additionally, Jabra announced that it has certified the handling of customer data in the Jabra Cloud with the SOC 2 declaration. Jabra is committed to protecting customer data against unwanted usage by a third party.

Download Jabra Direct 2.0 for Windows or Mac, from the Jabra Direct page.

Jabra Engage 50

Jabra Engage 50 is a new generation of digital headsets that provide additional call analytic metrics. The Engage 50 is the first Jabra corded headset to have the chip in the headset itself, making it a true digital headset. The Engage 50 uses the very latest chipset, and this, along with the positioning of the chip, delivers enhanced functionality and user experience.

No longer are headsets an accessory to a phone system, simply transmitting human audio; they are now a "business critical element of the whole infrastructure," according to Jabra SVP Holger Reisinger. These digital devices provide call analytics that in some cases can listen to how people say things, extracting human sentiment from the human voice. Reisinger says that Jabra is providing proof of concept with new KPIs for the contact center, such as measuring agent friendliness against customer anger, in real time. Rather than recording calls and doing transcription analytics, this information is measured in real time and shown as a graph, in front of the agent who is on the call, so that the agent can adjust tactics, mid-call.

Jabra Xpress 2.0 Now Available

For organization-wide updates and inventory management, we recommend Jabra Xpress, a free online tool. Read all about Jabra Xpress on our blog, here: Jabra Xpress: Mass Headset Deployment Made Easy. This program allows IT staff to create software packages for remote updates, configurations and asset management of Jabra USB devices. Jabra Xpress has also been updated to a 2.0 version. To create an account to begin using Jabra Xpress, or update existing Jabra Xpress to the 2.0 version, go to the Xpress microsite: Jabra Xpress 2.0.

Jabra Direct 1.0 and Jabra Xpress 1.0 will be discontinued June 30, 2019. We recommend updating to the new 2.0 versions today. Please reach out to us with any questions you have about these updates, and let us know if you need any assistance: 1-866-998-9991.