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There were 56 posts tagged: Plantronics

Poly Blackwire Headsets are Designed for the Way You Work

November 23rd, 2020  •   0 Comments

The Blackwire headset series are all-in-one USB headsets from Poly, and have been a standard for office workers who need a high quality headset with great sound. The series continues to transform with the latest technology available, as well as premium design and connection features.

The new company name, Poly, is the result of Plantronics and Polycom joining together. Poly, which means “many,” leverages the legendary audio and video expertise of Plantronics and Polycom and its breadth of smart endpoints that connect across and between unified communications platforms to reduce the distractions, complexity, and distance in the modern workspace.

All of these Blackwire headsets offer a two-year warranty, connect via USB or USB-C (learn about the latest USB connection type, here); and most come with carrying cases for storage and protection during travel. The Certified for Microsoft Teams headsets seamlessly integrate with Teams and offer headset control functionality. They also meet the Microsoft Teams Open Office certification levels.

8225 Series


If you're working from home and need to block out the sound of family members moving around you, the technology in Blackwire 8225 headsets have you covered. The noise-canceling microphone with Acoustic Fence technology puts you in a quiet office, even if you are not. Hybrid Active Noise Canceling (ANC) makes it easy to escape the noise around you: there are three ANC settings (toggle between Off, Mid, and High levels on the side of the call controller), that help you create the best quiet zone.

This is a comfortable headset. The padded headband has soft leatherette ear cushions, with adjustable headband and 180-degree pivoting speakers to easily fit all users. We also like the status indicators (busylights) in the ear speakers that alert others when you are on a call. These two LED indicators keep you distraction free.

Blackwire 8225 USB-A
Blackwire 8225 USB-A Certified for Microsoft Teams
Blackwire 8225 USB-C
Blackwire 8225 USB-C Certified for Microsoft Teams

7225 Series


These headsets have a unique boomless mic design: the first of its kind in the corded headset market. As collaboration increasingly takes place via video, there was demand for a professional corded headset with a boomless mic. It is extremely important to wear the headset with the "R" ear speaker on your right ear, because the microphones are built into the front of the headset's speakers, creating a four-microphone array for best voice pick-up.

The 7225 headsets offer Active Noise Canceling that can be activated when needed. When you need to quickly listen in to your surroundings, push the red Open Mic button found on the bottom of the left ear speaker; and then press it again to return to your quiet headset. Another unique feature in the new Blackwire 7225 headsets: rather than an in-line call controller, all audio and media controls are on the ear speakers.

Blackwire 7225 USB White
Blackwire 7225 USB Black
Blackwire 7225 USB-C White
Blackwire 7225 USB-C Black

5200 Series

Blackwire 5200 headsets also offer excellent sound - both inbound and outbound - with a flexible mic boom featuring noise-cancelling, so background noises aren't transmitted to your callers. Listening to music is an enjoyable experience with this headset, too.The duo headsets offer a comfortable "sling" metal headband; both mono and duo have large ear cushions made of ultra soft leatherette wrapped around memory foam. This headset is a dream for all-day wearing comfort! All of the variants connect to both USB/USB-C and 3.5mm, which unplugs from the in-line call controller.

Blackwire 5210 USB and 3.5mm
Blackwire 5210 USB-C and 3.5mm
Blackwire 5220 USB and 3.5mm
Blackwire 5220 USB-C and 3.5mm

3200 Series

Blackwire 3200 headsets are the entry into the Blackwire world. These are great headsets, and there is some variety within the 3200 line: all of these headsets are available in either USB or USB-C variants; the Blackwire 3215 and 3225 have the additional 3.5mm connection for mobile phone and tablet use. The foam ear cushions on the 3210 and 3220 are lightweight and breathable. The ear cushions for the 3215 and 3225 are leatherette and fold flat for placement in the included carry case.

Blackwire 3210 USB
Blackwire 3210 USB-C
Blackwire 3220 USB
Blackwire 3220 USB-C
Blackwire 3215 USB and 3.5mm
Blackwire 3215 USB-C and 3.5mm
Blackwire 3225 USB and 3.5mm
Blackwire 3225 USB-C and 3.5mm

No matter which Blackwire headset you choose, we recommend that you download the free Plantronics Hub software. There are downloads for both Windows and Mac operating systems. Hub software allows you to customize settings and get visible status of your Plantronics audio device on your desktop. It also pushes out firmware updates to keep your headset always up-to-date.

If you're ready for a new Blackwire headset, contact us and we'll help you determine the best Blackwire headset for your unique needs.

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The next thing: Hybrid Working

July 22nd, 2020  •   0 Comments

Poly's new white paper brings together thought leadership for what it calls the "Next Normal," which puts people first, to empower them in productive work environments — wherever the physical space may be. According to Poly, "2020 will be the catalyst for hybrid working, offering employees flexibility and choice, driving productivity through collaboration and communication." Basically, creating environments that foster productivity, collaboration, innovation and safety.

The digital transformation ensures consistent work experiences that will react to the crisis and mitigate any harm to the business.

Policies and procedures that support both the business and individual, in a "People First" culture as Poly calls it, will prove to be mutually beneficial.


Interestingly, Poly found that 85% of businesses surveyed believe that greater location flexibility has lead to an increase in productivity.

What can we expect in the "Next Normal?"
  • Home office spaces built into residences
  • Increased flexible work across locations
  • Recruitment over larger demographic (and perhaps geographic) areas
  • Work from home, meet in the office, bringing everyone together virtually
  • Smaller company footprints over more dispersed locations
  • Seamless work flows between home and office
  • Technology designed for ease of use with personal devices
  • Necessary business travel only

The only certainty? The core components of any organization: practices, workspace, and culture, will change as we transition into the "next normal." This won't be easy, but evolving to suit the needs of people and organizations will be worth it.

For more information about Hybrid Working, read Hybrid Working: Creating the "Next Normal" in Work Practices, Spaces and Culture, a resource from Poly.

If you need communication tools to support your work style, reach out to our Headset Experts at 1-866-998-9991 or Chat us now!

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Set Up Your Work at Home Space

March 17th, 2020  •   0 Comments



We are moving to a work-from-home situation across the world. For those who haven't set up a home office yet, here are our suggestions for a productive space to work during this modern-day pandemic.

The best option for home work is to close yourself off in a dedicated office space, or a quiet out-of-the-way bedroom. If you have younger children who need you near, you may be working in the middle of the family at the kitchen table. In either situation, a headset with a noise-canceling microphone is a must! We offer headsets with both noise-canceling and ultra noise-canceling microphones, for extreme noise cancellation.

We recommend an Active Noise Canceling headset for complete concentration, and with a variety of wearing styles and connection types, there's guaranteed to be a headset that works for you. The Jabra Evolve 80, pictured above, is a USB and 3.5mm headset with large ear cushions that completely surround the ear; and with ANC, and Busylights on the ear cups, it's a great choice for productive working and clear calls.

Other work at home tips:

•Don't sit in the same place all day. Get up and move! Wireless headsets let you walk and talk.
•Take a lunch break ... but don't extend it to all-day grazing. No need to gain weight in your comfies while you enjoy unlimited snacks from the pantry.
•Speaking of comfies, you may find that you accomplish more when you're not wearing pajamas or sweats. That's something you'll have to test for yourself.
•Take breaks ... but not too many. Turn off notifications for any non-essential tasks (such as social media) so you can focus on what needs to be done.
•When it's time to take a break, walk around outside for a few minutes. Get a change of scenery and clear your thoughts.
•Take advantage of collaboration tools and communicate with your co-workers regularly. A quick conversation can go a long way to building relationship, and don't forget to have team meetings to keep everyone connected and informed.

Take heart! This quarantine cannot last forever, and may provide you the time necessary for personal reflection and family connection that we typically don't get in our usual daily lives. And, once we get the "all-clear" to return to our work spaces, we go with the knowledge that we can conquer anything! (And now have a GREAT headset to work with!)

Call or Chat us now for recommendations! We are your Headset Experts.

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Poly discontinuing Plantronics Savi 700 wireless headsets

March 3rd, 2020  •   0 Comments

Plantronics has announced the Savi 710, 720, 730, 740 and 745 wireless headsets are being withdrawn from production and will only be available until supplies last.

Recommended Replacements

The recommended replacements are the new Plantronics Savi 8200 DECT wireless headsets. Similar to the Savi 700s, the Savi 8200s offer triple connection to desk phone, PC and mobile phone. Some great features of the Savi 8200 series are the large leatherette ear cushions, comfort padded headband, and the Savi 8220 has Active Noise Canceling. Savi 8200 headsets offer up to 13 hours of talk time on a single charge. You can roam up to 590 feet (environment-dependent) from your PC for maximum freedom. And, convenient voice prompts notify you of mute status, roaming range limits and more.

DiscontinuedReplacement
Savi 710Savi 8210 Office
Savi 710 for MicrosoftSavi 8210-M Office
Savi 720Savi 8220 Office
Savi 720 for MicrosoftSavi 8220-M Office
Savi 730Voyager 5200 Office USB-AVoyager 5200 Office USB-C
Savi 730 for MicrosoftVoyager 5200-M Office USB-AVoyager 5200-M Office USB-C
Savi 740Savi 8240 Office
Savi 740 for MicrosoftSavi 8240-M Office
Savi 745Savi 8245 Office
Savi 745 for MicrosoftSavi 8245-M Office


Once we sell through stock on the Savi 700s, we will continue to sell accessories, and provide support, on these headsets.

Contact our Customer Care Team at 866-998-9991 to discuss which Plantronics Savi 8200 or Voyager 5200 is right for you!

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911 what's your emergency? Dispatcher equipment saves the day

February 25th, 2020  •   0 Comments

Dispatchers are the unsung heroes in the law enforcement field: keeping their cool in high stress situations while communicating clearly with callers, officers, and more. The equipment must be dependable, and headsets that can toggle between the radio and the telephone keep the focus on the conversation.
Plantronics is a leader in emergency responder telecommunications equipment, and designs headsets for demanding environments. Their expertise ensures that every product built meets the highest standards of quality and reliability. These devices connect to radio systems, are comfortable enough to wear for an entire shift, and offer premium sound for clear conversations.

Plantronics makes a number of products for emergency dispatchers that are compatible with nearly every major radio console. These pieces are necessary to connect to a dispatch console: Push-to-Talk amplifiers and headsets.

Push to Talk options:

The SHS1890 has a Push To Talk button that allows you to switch between radio and telephone, with proper configuration of the console. There are three choices of cord length:

SHS1890-10 10-foot coil cord

SHS1890-15 15-foot coil cord

SHS1890-25 25-foot coil cord

The CA12CD is a cordless PTT (push-to-talk) headset adapter designed to provide encrypted communications and PTT functionality for applications such as Public Safety Dispatch and Air Traffic Control. The CA12CD uses digital processing (DECT standard) and operates in the UPCS band (1.92 – 1.93 GHz) in North America. If you'd prefer a wireless solution, the CA12CD-S offers a portable remote unit, with belt clip. It comes with two battery packs and two recharging wells: One for the remote unit and one for the spare battery — allow for 24/7 operation. Volume can be controlled on the CA12CD-S.

Headset options:

Plantronics headsets, including the EncorePro series and StarSet, are great headsets for dispatchers. The standard EncorePro 500 headsets includes the EncorePro 510 mono; EncorePro 520 duo; EncorePro 530 ear hook; and EncorePro 540 convertible. The lightweight headsets are constructed with aircraft-grade aluminum joints, yet are sturdy, thanks to laser-welded construction. The noise-canceling mic boom arm is flexible and adjustable to ensure proper placement.

EncorePro 700 headsets are the premium variant in the EncorePro series, which Plantronics calls "the thoroughbred of headsets." In fact, a review on the Plantronics web site from a dispatcher confirms this is a great headset for the job, giving the headset 5 out of 5 stars: "This is the most comfortable & clear sounding headset I have every [sic] had. I've been dispatching for 17 yrs and I love this headset." Leatherette ear cushions, a unique extendable mic boom, and a slim, stylish, elegant design are all reasons to choose EncorePro 700 headsets, either mono or duo ear.

StarSet H31CD features a unique design, for an extremely lightweight solution. The eartip is inserted in the ear canal, and headset rests behind the ear. The voice tube microphone boom is not noise canceling; extremely busy and noisy dispatch centers will want to use a different headset with a noise-canceling microphone. A review from a dispatcher on the Plantronics site confirms its usefulness: "I have been using this headset for nearly 10 years as a 911 operator; Clear and great tone."

Public Sector Discounts from Poly are available now through September 30, 2020. These incredible discounts on most Plantronics products are available to all State, City, County and Local Governments. Contact us today for your pricing: 1-866-998-9991 or Chat us now!

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