There were 74 posts tagged: Jabra
Speak 710 the Newest Member of the Jabra Speak Family
May 10th, 2017 • 0 Comments
Jabra continues to build upon the success of the Speak family with its newest offering, the Speak 710. The Speak 710 takes wireless collaboration to the next level with its Link feature, which doubles the coverage, without cords!
Simply press this Link button on the primary unit and follow the quick, simple voice commands to pair two units together. Jabra states that a single unit is designed to support up to 6 people, and double that when linking two units together. In the testing we’ve done both in house and in demonstrations, we have found that the mic pick up and the speaker volume far exceeded the recommended guidelines by Jabra The portable unit is perfect for offices and conference rooms.
The high quality, powerful sound makes the Speak 710 a true speaker for music. In fact, it has up to double the sound of the Jabra Speak 510, Jabra's market-leading speakerphone. Play music from the music library on your smartphone or tablet, or stream music from an on-line site.“People are increasingly choosing light-weight and compact products that provide portability and ease of use. Research has shown that the majority of conference phones are actually used for personal use.
The Jabra Speak 710 offers extended mobility and combines it with an immersive audio and true music experience. This makes the device the perfect partner and music companion for business leaders and C-level executives,” states Holger Reisinger, VP for Business Solutions at Jabra.As with the other Speak products, the USB cord is attached to the speakerphone and wraps around the bottom of the device for clean, easy storage.
The integrated folding stand is easy to open. Touch the top of the foldable stand - just once - and it will pop out of the back. We tried to dig the bottom of the stand out of the back with limited success, so when we were told about this remarkable design feature, we were amazed!
A Link 370 dongle is included with the Speak 710, and is housed in the back of the speakerphone. You can personalize your Speak 710 with MS Cortana, Siri or Google Now as well! With the one touch
Smart Button, interacting with your digital assistant is a breeze. Add more smart functionalities through SDK for 3rd party integration.
For example, push the smart button to dim conference room lights.
The call controls are embedded in the face of the unit. You can personalize your Jabra Speak 710 using the Jabra Direct software, which is a free download at jabra.com/direct
The Jabra Speak 710 lasts for up to 15 hours of talk time. It takes approximately 4 hours to charge using the USB cable. A nice feature: the USB cord carries the audio path while recharging the 710 at the same time.
A neoprene travel pouch is included, for maximum portability and protection of the device. The Speak 710 is available in both UC and Microsoft Skype for Business variants.
Contact us today if you'd like to learn more about the Speak 710, or other Speak family devices.
Which Wireless Headsets Have Field-Replaceable Batteries?
May 2nd, 2017 • 0 Comments
Wireless headsets are one of the most important tools on your desk at work. The ability to multitask is a requirement today, as phone calls and 
simultaneous computer data entry are a must for most jobs. When you consider the need for quick team collaboration or consultation, access to the local printer, or the capability to simply get up and stretch, everyone should have a wireless headset.
Wireless headsets connect to desk phones, PCs and smart phones/tablets. Many even offer numerous connection points, eliminating the need for multiple headsets. They come with a variety of wearing styles, and of course, a variety of price ranges. The most economic headset may not be the right headset for your needs, so it's important to think through the use of the headset, the environment where it will be used, and more.
One of the best features of a wireless headset we believe is the convenience of changing the battery. When we refer to a “field replaceable battery” we mean one that you, as the user, can change out yourself. It does not require the entire headset piece to be sent into the manufacturer for replacement. Why is this important? After about 2 years, the battery will degrade and you may notice a decrease in its talk time. You may also experience staticky calls, a microphone that won't "talk" anymore, or calls that drop for no reason. These are just some of the scenarios that could be battery-related, and are definitely worth checking into.
The cost of a replacement battery runs anywhere from $15-$35, depending upon the brand and model of your headset.
If you are using a headset that has been discontinued, we have not included them on this list. Please contact us if you have an older model headset, and we can determine if a battery is available. Call us at 1-866-998-9991.
simultaneous computer data entry are a must for most jobs. When you consider the need for quick team collaboration or consultation, access to the local printer, or the capability to simply get up and stretch, everyone should have a wireless headset.Wireless headsets connect to desk phones, PCs and smart phones/tablets. Many even offer numerous connection points, eliminating the need for multiple headsets. They come with a variety of wearing styles, and of course, a variety of price ranges. The most economic headset may not be the right headset for your needs, so it's important to think through the use of the headset, the environment where it will be used, and more.
One of the best features of a wireless headset we believe is the convenience of changing the battery. When we refer to a “field replaceable battery” we mean one that you, as the user, can change out yourself. It does not require the entire headset piece to be sent into the manufacturer for replacement. Why is this important? After about 2 years, the battery will degrade and you may notice a decrease in its talk time. You may also experience staticky calls, a microphone that won't "talk" anymore, or calls that drop for no reason. These are just some of the scenarios that could be battery-related, and are definitely worth checking into.
The cost of a replacement battery runs anywhere from $15-$35, depending upon the brand and model of your headset.
Here’s a quick reference to help guide you to the correct replacement battery for your wireless headset.
If you are using a headset that has been discontinued, we have not included them on this list. Please contact us if you have an older model headset, and we can determine if a battery is available. Call us at 1-866-998-9991.
Jabra CC Agent App for Cisco Finesse
March 2nd, 2017 • 0 Comments
If you answered "yes," then the new Jabra CC Agent App is essential for your organization! The app integrates with both Jabra call controllers and Cisco Finesse contact center software. This app eliminates extra steps on the desktop, so that contact center agents are able to completely focus on calls – with the touch of a button. Software offerings such as this continue to push Jabra to the forefront of the headset market, and with its acquisition of VXi, looks to give Plantronics (currently the #1 headset brand in the United States) some fierce competition.
Jabra CC Agent App is a small application that, when installed on the Cisco Finesse Call Center softphone server, enables agents to control these three Finesse softphone features directly from their Jabra headset control boxes:
- •Ready/Not Ready state (toggle) When changing the Ready/Not Ready state from the control box during an ongoing call, the contact center agent can, after the call, see the Ready/Not Ready state change in the Finesse browser.
•Record Call (if call recording function has been enabled in Finesse). Quickly choose to record the call with the press of a button, which is crucial for sensitive calls and for training purposes.
•Sign off
The CC Agent App is compatible with Jabra Biz 2300 or Biz 2400 II headsets, or any Jabra headset when connected to a Link 260.
This software download is FREE and available at Jabra’s web site here: Jabra CC Agent App.
What We Love at Avcomm Solutions
February 14th, 2017 • 0 Comments
Since it is the season of celebrating love, we put together this list of a few of the things we love at our office.
include the Jabra Evolve 40 and Evolve 65, Sennheiser SD Pro 1 and SD Pro 2, Jabra BIZ 2300, VXi V150 and from Plantronics, the Voyager Focus and Savi W730.
Why do we love these headsets? Many of them are wireless, lightweight, comfortable, and offer flexible connections. Whether we're on phone calls, streaming music, participating in webinars or videoconferencing, in the office or traveling, the headsets provide quality sound, noise cancelling mics, and in the case of the Voyager Focus, Active Noise Cancelling in the ear speakers that can be switched on and off.
The choice between corded or wireless; Bluetooth or DECT; single or duo ear; wearing style; desk phone, PC or mobile phone connection, and so much more means that you are getting a custom headset for your unique situation. The technology in these headsets is also top-of-line: hearing protections, wideband audio, and in the case of USB or UC headsets, firmware updates.
By no means is this an exhaustive list of our favorites; however, it is indicative of the size and scope of headsets that we offer.
Turning our attention to conference phones and speakerphones, we are again fortunate to test most of the units that we sell. Some of our favorites include the Jabra Speak 510+, Konftel 300 and Sennheiser TeamConnect Wireless.
For smaller room conferencing needs, the Jabra Speak 510+ (both UC and MS versions) is perfect for those break-out sessions (less than 7 people). The 510+ comes with a Bluetooth dongle that will connect your PC to the Speak unit. It is also Bluetooth-enabled for conferences via smartphone or tablet, and can be hard-wired to a PC with the included USB cable that wraps underneath the speaker. This USB cable is connected to the Speak 510, so that it can never be accidentally misplaced.
For analog conference lines, the Konftel 300 is a top choice. Its sleek design looks great on any conference table, and the large buttons on the unit make call dialing easy. We also love its versatility, since it can also be connected to PCs, and with the purchase of an accessory cable, the unit can also be connected to smartphones and tablets. Expansion mics are available as an optional purchase to increase the coverage area of the Konftel 300. The final selection in this category is the Sennheiser TeamConnect Wireless system, which we use every week for our Monday morning meetings. With our work-at-home staff calling in, and the staff here in the office spread throughout a large-sized room, TeamConnect Wireless satellite mics can be placed strategically to pick up voices, no matter where they're located! The handy, hard-sided charging case that comes with this system truly makes the TeamConnect Wireless the most diverse conference unit that we offer.
We cannot forget about the beverages that keep us going, including our morning pot of LaRue Coffee, based out of Omaha, NE. The variety pack delivers deliciousness on the daily ... and offers such delectable choices as Chocolate Hazelnut, Jamaican Me Crazy and French Vanilla ... what more could an office staff want? After lunch, our beverage choices turn to our basket full of (caffeine free) Bigelow Teas. From Ginger Snappish to Girl Scout Thin Mints, the selection of choices keeps us nice and warm, especially during our cold Nebraska winters!
What do you love about your office? Leave us a comment on the Comments tab, above.
Headsets
As a leading reseller of headsets, we are fortunate to test all of the high quality professional headsets that we sell. Some of our favorites todayinclude the Jabra Evolve 40 and Evolve 65, Sennheiser SD Pro 1 and SD Pro 2, Jabra BIZ 2300, VXi V150 and from Plantronics, the Voyager Focus and Savi W730. Why do we love these headsets? Many of them are wireless, lightweight, comfortable, and offer flexible connections. Whether we're on phone calls, streaming music, participating in webinars or videoconferencing, in the office or traveling, the headsets provide quality sound, noise cancelling mics, and in the case of the Voyager Focus, Active Noise Cancelling in the ear speakers that can be switched on and off.
The choice between corded or wireless; Bluetooth or DECT; single or duo ear; wearing style; desk phone, PC or mobile phone connection, and so much more means that you are getting a custom headset for your unique situation. The technology in these headsets is also top-of-line: hearing protections, wideband audio, and in the case of USB or UC headsets, firmware updates.
By no means is this an exhaustive list of our favorites; however, it is indicative of the size and scope of headsets that we offer.
Speakerphones
Turning our attention to conference phones and speakerphones, we are again fortunate to test most of the units that we sell. Some of our favorites include the Jabra Speak 510+, Konftel 300 and Sennheiser TeamConnect Wireless.For smaller room conferencing needs, the Jabra Speak 510+ (both UC and MS versions) is perfect for those break-out sessions (less than 7 people). The 510+ comes with a Bluetooth dongle that will connect your PC to the Speak unit. It is also Bluetooth-enabled for conferences via smartphone or tablet, and can be hard-wired to a PC with the included USB cable that wraps underneath the speaker. This USB cable is connected to the Speak 510, so that it can never be accidentally misplaced.
For analog conference lines, the Konftel 300 is a top choice. Its sleek design looks great on any conference table, and the large buttons on the unit make call dialing easy. We also love its versatility, since it can also be connected to PCs, and with the purchase of an accessory cable, the unit can also be connected to smartphones and tablets. Expansion mics are available as an optional purchase to increase the coverage area of the Konftel 300. The final selection in this category is the Sennheiser TeamConnect Wireless system, which we use every week for our Monday morning meetings. With our work-at-home staff calling in, and the staff here in the office spread throughout a large-sized room, TeamConnect Wireless satellite mics can be placed strategically to pick up voices, no matter where they're located! The handy, hard-sided charging case that comes with this system truly makes the TeamConnect Wireless the most diverse conference unit that we offer.
Goodies
We are fortunate that our local Mountain Man representative keeps us stocked with candy, nut and snack choices. Passing through the break room, you're bound to find something yummy to munch on! A staff favorite: Cherry Sours candy. For salty snacks, our local popcorn company, Le-Vi Kettle Corn, delivers a variety of popcorn flavors that please most everyone.We cannot forget about the beverages that keep us going, including our morning pot of LaRue Coffee, based out of Omaha, NE. The variety pack delivers deliciousness on the daily ... and offers such delectable choices as Chocolate Hazelnut, Jamaican Me Crazy and French Vanilla ... what more could an office staff want? After lunch, our beverage choices turn to our basket full of (caffeine free) Bigelow Teas. From Ginger Snappish to Girl Scout Thin Mints, the selection of choices keeps us nice and warm, especially during our cold Nebraska winters!
What do you love about your office? Leave us a comment on the Comments tab, above.
Hearing Aid Wearers Have Headset Options
February 9th, 2017 • 0 Comments
The brands that we sell provide professional-grade, high quality headsets for every user and situation. For those tasked with purchasing headsets for hearing aid users, we have put together a list of options by manufacturer. Please note that the headsets listed below end in quick disconnect and require a bottom cable as well. We recommend the purchase of an amplifier, rather than a QD cord, to boost the headset's performance.
The Impact SC 660 TC, is a high quality wired headset. The SC 660 TC is compatible with all standard, telecoil-equipped hearing aids.
With EPOS Voice Clarity wideband sound and its ultra noise cancelling microphone, the SC 660 TC delivers a superior and natural voice experience that makes conversations crisp and crystal clear – optimizing speech intelligibility even in noisy contact center and office environments. In addition to the speaker, SC 660 TC is equipped with a hearing aid-compatible telecoil transmitter on both sides of the headset, resulting in a richer sound experience and offering the user the greater flexibility of a double-sided solution. The transmitters send a magnetic field that can be picked up directly by the hearing aid, making it easy for users to focus on a conversation. The headset features EPOS ActiveGard technology that protects users from acoustic shock and sudden sound bursts. MSRP is $349.95.
The EPOS UI 770 amplifier
is the companion piece that we recommend. The EPOS UI 770 allows you to switch between the headset, handset and PC, adjust the volume of the headset speaker and mute the headset microphone. Its automatic power save function provides outstanding battery lifetime of up to 1 year. A "C" battery is included in the box. MSRP is $120.00.
Especially designed for people who use hearing aids, the Jabra GN2125 Telecoil is equipped with a hearing aid-compatible telecoil that is fitted to the plain side of the earpiece. The telecoil cancels out surrounding background sound while heightening the sound quality from the telephone. This gives hearing aid users clearer, crisper phone conversation that is free from interference from background noise. It features a noise-cancelling microphone to eliminate ambient noise. MSRP is $225.00.
The Jabra Link 860 amplifier
features Digital Signal Processing, which sets the input signal to a certain level and makes sure the audio is not too loud. If the input signal is too high (the volume of the telephone is too loud), distortion may result. To resolve this issue, lower the volume of the phone to a medium level, and then use the Link 850/860 to raise the volume. MSRP is $135.00.
The Plantronics Vista M22 amplifier works with the headset to provide the best possible sound. The amplifier has loud noise protection, advanced echo management, and background noise reduction. Two AA batteries are included. MSRP is $120.00.
If you're not quite sure what you need, reach out to us at 1.866.998.9991 for help. We're here to help you choose the best headset for your unique environment!
EPOS
The Impact SC 660 TC, is a high quality wired headset. The SC 660 TC is compatible with all standard, telecoil-equipped hearing aids.With EPOS Voice Clarity wideband sound and its ultra noise cancelling microphone, the SC 660 TC delivers a superior and natural voice experience that makes conversations crisp and crystal clear – optimizing speech intelligibility even in noisy contact center and office environments. In addition to the speaker, SC 660 TC is equipped with a hearing aid-compatible telecoil transmitter on both sides of the headset, resulting in a richer sound experience and offering the user the greater flexibility of a double-sided solution. The transmitters send a magnetic field that can be picked up directly by the hearing aid, making it easy for users to focus on a conversation. The headset features EPOS ActiveGard technology that protects users from acoustic shock and sudden sound bursts. MSRP is $349.95.
The EPOS UI 770 amplifier
is the companion piece that we recommend. The EPOS UI 770 allows you to switch between the headset, handset and PC, adjust the volume of the headset speaker and mute the headset microphone. Its automatic power save function provides outstanding battery lifetime of up to 1 year. A "C" battery is included in the box. MSRP is $120.00.Jabra
The GN2125 Telecoil headset is the solution for hearing aid users, who gain the benefits and increased work efficiencies associated with headsets.Especially designed for people who use hearing aids, the Jabra GN2125 Telecoil is equipped with a hearing aid-compatible telecoil that is fitted to the plain side of the earpiece. The telecoil cancels out surrounding background sound while heightening the sound quality from the telephone. This gives hearing aid users clearer, crisper phone conversation that is free from interference from background noise. It features a noise-cancelling microphone to eliminate ambient noise. MSRP is $225.00.
The Jabra Link 860 amplifier
features Digital Signal Processing, which sets the input signal to a certain level and makes sure the audio is not too loud. If the input signal is too high (the volume of the telephone is too loud), distortion may result. To resolve this issue, lower the volume of the phone to a medium level, and then use the Link 850/860 to raise the volume. MSRP is $135.00.Plantronics
SupraPlus 261H is a Telecoil hearing-aid compatible headset. The SupraPlus series is a staple in the contact center world, and features a comfortable, adjustable headband for all-day wearing. The headset has a voice tube microphone. MSRP is $148.00.The Plantronics Vista M22 amplifier works with the headset to provide the best possible sound. The amplifier has loud noise protection, advanced echo management, and background noise reduction. Two AA batteries are included. MSRP is $120.00.If you're not quite sure what you need, reach out to us at 1.866.998.9991 for help. We're here to help you choose the best headset for your unique environment!