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There were 37 posts tagged: ANC

Work from anywhere with Jabra Evolve and Evolve2 Bluetooth headsets

March 8th, 2021  •   0 Comments

Our team recommends Jabra Evolve wireless headsets for a variety of reasons, and most especially for the superior Active Noise Canceling (ANC) found in the Evolve 75. This is our go-to headset for working in the office, working from home, and traveling. Yet, this is just one of the many reasons why we like Evolve wireless. The portfolio accommodates a variety of wearing preferences, from true wireless to the traditional over-the-head headband. All of these Evolve headsets connect to two devices at the same time: both mobile and PC; a Link 370 USB dongle is included with each of the headsets. Each Evolve carries a two-year warranty, longer than the typical Bluetooth headset warranty of a year or less, and all are available in both Certified for Microsoft and UC variants. To decide which variant you need, this blog post has the information.

If you work in a noisy office (or, work at home amidst cute children and pets), Active Noise Canceling headsets increase productivity by providing a "cone of silence" for dedicated work and interruption-free calls. Noise-canceling microphones block background noise so that your callers will hear only you and not your environment. You can wear the Evolve 75 all day — the cushioned rubber headband and large padded leatherette ear cushions provide extreme comfort. Get up to 15 hours of talk time on a single charge. Mute the mic as you lift the boom arm up.

The Evolve 75 also has a charging stand that can be purchased with the headset, or without. If you later decide that you need the charging stand, it is available as an accessory purchase. We recommend the version with the charging stand for those who work primarily from their desk. Otherwise, the headset is charged with the included micro USB to USB cord.

For those who prefer an alternate wearing style with Active Noise Canceling, the Evolve 75e is a neckband with ear buds. Wear one ear bud to be aware of your environment, or both earbuds with the ANC turned on for complete concentration. The lightweight design rests comfortably enough that you don't even realize you're wearing it. The neckband will vibrate at incoming calls, so you're assured not to miss anything. A great feature: when the ear buds are together (they are magnetized), your music pauses or your call ends. There is up to 14 hours talk time in this battery life, and a 2-hour time for a full recharge.


If ANC is unnecessary, Evolve 65 headsets have three wearing choices. Evolve 65 is the over-the-head headband style; Evolve 65e is the neckband with ear buds (similar to the Evolve 75e above, without ANC), and Evolve 65t are true wireless ear buds in a charging case.

Evolve 65 offers a choice between mono and duo ear versions, and comes with a charging stand, or without. The Evolve 65 has a smaller profile and ear cushions than the Evolve 75, and is a comfortable option. We like the freedom of a mono Bluetooth headset with a traditional headband style, leaving an ear on the call and an ear on your surroundings.

Jabra Evolve2 wireless headsets are the latest additions to the Jabra portfolio that you will want to consider.

Evolve2 85 are wireless, Bluetooth, Active Noise Canceling headsets with ear cushions that completely surround the ears. The folding mic boom arm is handy when you need it; and when you don't, simply fold it up and store it in the ear speaker. The ear speakers also have microphones, so it isn't necessary to have the mic boom in place, if you don't like that look on Zoom calls, Teams meetings and more. The hard-sided zip case stores the headset, cords, flight adapter, and USB dongle, and if you are part of the current "hybrid work" force, you can easily transport your headset, safely. There is an optional charging stand, if you would like a place to store and charge the headset when not in use. It is available in both Black and Beige, USB-A or USB-C, as well as UC and Certified for Microsoft Teams variants.

The Evolve2 65 headsets give you 37 hours of battery life and it takes only 15 minutes to charge for 8 hours of talk time (full charge time is 90 minutes). The soft memory foam ear cushions mold to your ears, for supreme comfort. and the brightly-lit busy lights are integrated into the ear speakers. If you do not need Active Noise Canceling, we recommend this headset, rather than the Evolve2 85. Within the Evolve2 65 line, you have choices: Black or Beige, USB-A or USB-C, UC or Certified for Microsoft Teams, with a charging stand or without the stand.

If you need a recommendation for an Evolve headset that fits your work style, call our headset experts at 1-866-998-9991 or Chat us now.

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Elevate employees' work from home experience

March 5th, 2021  •   0 Comments

When the Pandemic caused businesses to close last spring, many employees were sent home with a computer, a few office supplies, and no idea of when they would be able to return to the building. Communication devices such as headsets, speakers, and cameras (if they were even considered) were haphazardly ordered, or employees were left to use their personal ear buds and the built-in cameras in laptops.

Now that we've had some time to work through these issues and many employees remain in their home work spaces, they most likely are continuing to use the same thrown-together set-ups that they were sent home with in the spring. With the benefit of this past year as a teacher, we have a better idea of what works at home, and find many companies and individuals are starting to think of ways to enhance their WFH experience. We’ve put together some products for you to consider that will surely improve your work from home setup.

Wireless Headset

To experience complete silence while working, we recommend the Jabra Evolve 75 headset with Active Noise Canceling. It connects to both computers (with the included Link 370 USB adapter) and mobile phones via Bluetooth. The hear through feature lets you listen in to your surroundings, without removing the headset. We like the option to walk and talk, so you're able to take your calls on the go (up to 100 feet), whether it's to the kitchen to grab a glass of water, or to answer the front door to accept your FedEx package. The large, cushioned leatherette ear cushions rest comfortably on your ears for even the longest of calls and Zoom meetings. When you need to work in a new location, the included hard-sided zippered carry case will protect the Evolve 75 on the go. Available in both UC and Microsoft variants, you can also purchase the headset with a charging stand, if you would like to have a convenient place to store and charge the headset on a desk, when not in use.

Corded Headset

Jabra Engage 50 mono, or Engage 50 duo, and the optional Link call control take communication to a new level. The Engage 50 is a digital headset with a powerful processing chip in the ear cup that delivers advanced functionality including call analytic data. The 3-microphone system with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience, whether you work from home or a physical contact center. The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place. Two programmable buttons can be customized in Jabra Direct; out of the box they are programmed for Speed Dial and Busylight (green: available; red; busy). The volume dial, and mute and answer/end buttons are intuitively placed and easy to use at a touch. There are Microsoft Teams-certified and UC variants in both USB-A and USB-C options. The Engage 50 headset ends in a USB-C connection, so if you are using these headsets in a computer with USB-A sockets only, you will need to purchase a Link unit.

We recommend the Engage 50 if you take calls and participate in team meetings primarily from your computer, and do not use a desk or mobile phone.

Speakerphone

If you're working in a private space, you will be able to use a speakerphone. We recommend the Poly Sync 40 or Sync 40+ models and you can find all of the Sync 40 variants, here: Poly Sync 40 Speakerphones.

Turn smaller or flexible spaces into powerful conference rooms; the Sync 40 provides premium sound. The multi-microphone array focuses on what’s being said and helps keep echo and noise out of meetings. And, full duplex audio lets conversations flow naturally, even when users talk over each other.

We like the flexibility that the Sync 40 offers. You can connect to either USB-A or USB-C computers with the same unit, thanks to the integrated cable that has both connections included. The Sync 40+ models include the BT600 USB dongle and a USB-A to USB-C adapter. When you go into the office, you can wirelessly pair two units together for larger meeting space needs.

It is certified for Zoom and Microsoft Teams, for seamless experiences, as well as other major UC communication platforms.

Camera

For a clear picture on all of your Teams and Zoom calls, we recommend the JPL Vision Mini camera, which is a diminutive device with some great features, including automatic low light correction, integrated privacy cover and 2-year warranty. The Field of View is 67° and you have full 360° camera rotation including 90° tilt for over-desk viewing.

The plug-and-play Vision Mini is designed to suit the way you like to make a video call, whether it’s one to one or conference, you can place the Vision Mini webcam where you want it - on a computer monitor, desktop or tripod. It is compatible with all major platforms and the price is pretty nice: $49.95 MSRP.

Busylight

Use this at home now, and in the office when/if you return. The design of the Omega Kuando Busylight makes it highly visible from across a room and is an instant notification of your status: Red for Busy; Green for Available; and other colors that can be programmed to suit your work style. It will also: Ring and flash on incoming calls; Beep & flash – Indication for IMs; and there's a Flash notification for missed calls/IMs. Everyone can benefit from an Omega Busylight at their work space.

We have become quite adept at collaborating with colleagues, customers, and students from a distance, and these products will raise your communications game — whether you remain at home, or return to the office building. Contact our team for personalized recommendations to elevate your communication devices at 1-866-998-9991 or Chat us now.

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Jabra Technology Refresh program offers cash back on new devices

January 7th, 2021  •   0 Comments

The extremely generous Jabra trade-in promotion has been extended for another year, and is available through the end of 2021. This is a great opportunity to stretch your budgets farther when upgrading your communications experience with these industry-leading headset, speaker and video solutions. Jabra PanaCast camera is the world's first intelligent 180° Panoramic-4K plug-and-play video solution. With purchase of the PanaCast, get $75/unit for existing PanaCast 2 or 3 cameras; or $150/unit for non-Jabra huddle room cameras! Learn more about the amazing PanaCast on our blog, or watch our overview video, here: Introducing Jabra PanaCast.

The Technology Refresh program also offers $40 cash back for each non-Jabra wireless headset that is traded in, with the purchase of an Engage Series DECT, Evolve2 65 or 85 Bluetooth, or Evolve Bluetooth wireless headsets. If you have wanted to make the switch to a Jabra wireless headset, NOW IS THE TIME!

Or, if you already use a Jabra wireless headset (specifically, the PRO 920, 930, 935, 9450, 9460, 9465, 9470, or Motion Office), you can upgrade to the new wireless headsets and receive a $20/unit rebate check in the mail for the trade in.

Additionally, when you upgrade your technology to the Jabra Speak 710 wireless speakerphone, receive $20 back for a Jabra Speak 410/510, or $40 for a non-Jabra personal or huddle room speakerphone that is traded in. The Speak 710 (both UC and MS versions) offers wireless linking and connects to an additional Speak 710, for double the room coverage (up to 12 people). Connect to laptop, smart phone and tablet via USB or Bluetooth, and with plug-and-play simplicity, it's easy to set up — wherever you take meetings. Fifteen hours of battery life ensures you can meet (or listen to music) for a long time.

Corded headsets have also been added to the mix, and with any Jabra Evolve2 40, Engage 50, Biz 2300 or Biz 2400 II headset purchased, get $10/unit for existing Jabra wired solutions; or $20/unit for any non-Jabra wired solution.

These Technology Refresh promotions are only good through December 31, 2021, so take advantage of the savings and equip your staff with the latest and greatest in office and mobile wireless technology. Click here for the promotion's T's and C's.

Learn more about the qualifying headsets, below:

Engage with Jabra and its Engage series, an entirely new class of DECT wireless professional headsets. The series provides superior wireless connectivity to a range of up to 490 feet - and enables up to 3 times more users to operate in the same office space with no loss in connection quality. Integrated busy lights in these headsets increase productivity and alert co-workers' to your busy status.

Engage 75 headsets connect up to five devices simultaneously, increasing availability for customer calls. And the choice of wearing styles support workers' preferences and workstyles.

For detailed information about each Engage headset, click on any of the following links:

Engage 65 Mono
Engage 65 Stereo
Engage 65 Convertible
Engage 75 Mono
Engage 75 Stereo
Engage 75 Convertible

Evolve wireless headsets
These Bluetooth headsets connect to mobile phones and PCs, thanks to the included Link 370 USB dongles. Active Noise Canceling headsets, Evolve 75 and Evolve 75e, keep the user focused on tasks and conversations, and the Evolve 65, Evolve 65e and Evolve 65t offer a variety of wearing styles (including true wireless with the Evolve 65t ear buds) for clear calls, wherever you work.

Evolve2 65 and Evolve2 85 wireless headsets connect to computers and mobile phones, via Bluetooth and with the included USB dongle. Digital hybrid Active Noise Canceling in the Evolve2 85 has been designed for incredible noise isolation with ear cushions that completely surround the ear. Evolve2 65 gives you 37 hours of talk time. The isolating foam oval ear cushions and pioneering new angled earcup design work to effectively block out your surroundings. When you move the boom arm up, it will mute the mic, and down to unmute or answer call.

Evolve2 40 corded headsets
The call controls have been moved to the ear speakers, for an easy way to answer calls, change volume levels and more. Put this headset on and the noise will fade away: the isolating foam oval ear cushions and angled ear cup design block out your surroundings, for outstanding passive noise cancellation. Move the boom arm away from your mouth and the intelligent mute switch is automatically activated. Evolve2 40 headsets are available in mono or duo; Certified for Microsoft Teams or UC; and USB-A or USB-C variants.

Engage 50 headsets
These headsets have been created with state-of-the-art software including in-depth analytics for businesses, as well as live on-screen microphone guidance for agents. The three-mic system eliminates breathing sounds, background noise, and other distractions. Available in either mono or duo, the Engage 50 is a USB-C headset; an additional call controller unit can be purchased to enhance the headset.

Biz 2300 and Biz 2400 II headsets
Jabra's corded headsets feature world-class sound, tough construction, and comfort for all-day use. The specially designed “air shock” noise-cancelling microphones filter out sharp breathing sounds and popping noises often heard in conversations. Available in both one-ear and two-ear models, and with connections to desk phones or PCs, Biz 2300 and 2400 II headsets are perfect for all-day wear in contact centers, offices and more.

Visit the Jabra web site to learn more about the promotion, and instructions on how to claim the cash back: Jabra Technology Refresh This promotion expires December 31, 2021, and all claims must be submitted by January 31, 2022.

Contact us today for recommendations on the best headsets for your unique requirements! 1-866-998-9991

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Poly Blackwire Headsets are Designed for the Way You Work

November 23rd, 2020  •   0 Comments

The Blackwire headset series are all-in-one USB headsets from Poly, and have been a standard for office workers who need a high quality headset with great sound. The series continues to transform with the latest technology available, as well as premium design and connection features.

The new company name, Poly, is the result of Plantronics and Polycom joining together. Poly, which means “many,” leverages the legendary audio and video expertise of Plantronics and Polycom and its breadth of smart endpoints that connect across and between unified communications platforms to reduce the distractions, complexity, and distance in the modern workspace.

All of these Blackwire headsets offer a two-year warranty, connect via USB or USB-C (learn about the latest USB connection type, here); and most come with carrying cases for storage and protection during travel. The Certified for Microsoft Teams headsets seamlessly integrate with Teams and offer headset control functionality. They also meet the Microsoft Teams Open Office certification levels.

8225 Series


If you're working from home and need to block out the sound of family members moving around you, the technology in Blackwire 8225 headsets have you covered. The noise-canceling microphone with Acoustic Fence technology puts you in a quiet office, even if you are not. Hybrid Active Noise Canceling (ANC) makes it easy to escape the noise around you: there are three ANC settings (toggle between Off, Mid, and High levels on the side of the call controller), that help you create the best quiet zone.

This is a comfortable headset. The padded headband has soft leatherette ear cushions, with adjustable headband and 180-degree pivoting speakers to easily fit all users. We also like the status indicators (busylights) in the ear speakers that alert others when you are on a call. These two LED indicators keep you distraction free.

Blackwire 8225 USB-A
Blackwire 8225 USB-A Certified for Microsoft Teams
Blackwire 8225 USB-C
Blackwire 8225 USB-C Certified for Microsoft Teams

7225 Series


These headsets have a unique boomless mic design: the first of its kind in the corded headset market. As collaboration increasingly takes place via video, there was demand for a professional corded headset with a boomless mic. It is extremely important to wear the headset with the "R" ear speaker on your right ear, because the microphones are built into the front of the headset's speakers, creating a four-microphone array for best voice pick-up.

The 7225 headsets offer Active Noise Canceling that can be activated when needed. When you need to quickly listen in to your surroundings, push the red Open Mic button found on the bottom of the left ear speaker; and then press it again to return to your quiet headset. Another unique feature in the new Blackwire 7225 headsets: rather than an in-line call controller, all audio and media controls are on the ear speakers.

Blackwire 7225 USB White
Blackwire 7225 USB Black
Blackwire 7225 USB-C White
Blackwire 7225 USB-C Black

5200 Series

Blackwire 5200 headsets also offer excellent sound - both inbound and outbound - with a flexible mic boom featuring noise-cancelling, so background noises aren't transmitted to your callers. Listening to music is an enjoyable experience with this headset, too.The duo headsets offer a comfortable "sling" metal headband; both mono and duo have large ear cushions made of ultra soft leatherette wrapped around memory foam. This headset is a dream for all-day wearing comfort! All of the variants connect to both USB/USB-C and 3.5mm, which unplugs from the in-line call controller.

Blackwire 5210 USB and 3.5mm
Blackwire 5210 USB-C and 3.5mm
Blackwire 5220 USB and 3.5mm
Blackwire 5220 USB-C and 3.5mm

3200 Series

Blackwire 3200 headsets are the entry into the Blackwire world. These are great headsets, and there is some variety within the 3200 line: all of these headsets are available in either USB or USB-C variants; the Blackwire 3215 and 3225 have the additional 3.5mm connection for mobile phone and tablet use. The foam ear cushions on the 3210 and 3220 are lightweight and breathable. The ear cushions for the 3215 and 3225 are leatherette and fold flat for placement in the included carry case.

Blackwire 3210 USB
Blackwire 3210 USB-C
Blackwire 3220 USB
Blackwire 3220 USB-C
Blackwire 3215 USB and 3.5mm
Blackwire 3215 USB-C and 3.5mm
Blackwire 3225 USB and 3.5mm
Blackwire 3225 USB-C and 3.5mm

No matter which Blackwire headset you choose, we recommend that you download the free Plantronics Hub software. There are downloads for both Windows and Mac operating systems. Hub software allows you to customize settings and get visible status of your Plantronics audio device on your desktop. It also pushes out firmware updates to keep your headset always up-to-date.

If you're ready for a new Blackwire headset, contact us and we'll help you determine the best Blackwire headset for your unique needs.

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Train with wireless headsets and maintain social distancing

November 3rd, 2020  •   0 Comments

The COVID-19 pandemic has fundamentally changed the work place: some were sent home to work and will stay there; others working in the office have new rules to follow.

To limit virus spread, the CDC recommends limited face-to-face contact. As people return to the office, the CDC-recommended social distancing, also called “physical distancing,” (keeping a safe space between yourself and other people who are not from your household) is in effect. To practice this distancing, workers must stay at least 6 feet (about 2 arms’ length) from others.

For call centric employees, side by side training is a necessity; yet, how can we accomplish this in the office, at a safe distance?

Fortunately, the technology in most DECT wireless headsets allows "call conferencing" between units. This is a great feature that allows employees to drop into calls for training or conference call purposes, with minimal contact.



Call training is easy — and safe — when you use wireless headsets.

Here's how:

1. Remove the primary/host headset from the base.

2. Drop the secondary/guest headset into the headset cradle. The host headset will hear a tone to accept the new headset. The host headset will click the "Answer/End" button.

3. Remove the guest headset from the host base. The headsets are now paired and ready to work together. This process can be repeated for an additional 2 headsets, for a total of 4 headsets on the same call.

4. The guest headset can be muted for listening purposes; simply unmute if necessary.

5. To end the conference/pairing feature, press the End button on the primary/host headset. It's that simple!

If you deploy corded headsets to your employees, you’ll want to explore options beyond traditional side by side training. Perhaps your current softphone solution offers listen-in type features that you can take advantage of for training purposes.

For questions about wireless headsets in the contact center environment, or suggestions for the best wireless headsets for your unique set-up, call our Headset Experts at 1-866-998-9991 or Chat us now!

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